Iso 9000: Achieving Compliance and Certification

Customer Reviews:

A distinctive book: you will now what is conflict and what is NOT conflict.......2006-07-23

Glasl book describes a fundamental theory of social conflict. We find in most conflict theories that conflict is defined as incompatibilities in something, such as goal, interest, perception and objective. Quite often conflict is used interchangeably with competition. In many cases and bacause conflict is defined in exceedingly vague terms, conflict theories do not distingush conflict from non conflict.

Unlike these conflict theories , Glasl makes a clear criterion of conflict. He develops a conflict model, which is based on "impairment". He argues that conflict is a situation where an actor (A) experiences an impairment due to the behaviour of another actor (B) because A and B have different perception, interest and emotion. Thus the perceived/experienced impairment becomes the only constituting factor for conflict. Differences in perception, emotion and interest are anticendent conditions, which should not be confused with actual conflict.

Glasl describes the application of his theory in many organizational settings, such as school and factories. It is just amazing that impairment is so important to indicate when a conflict starts, thus useful for subsequent conflict management initiatives.

Glasl also demonstrate a conflict escalation model, i.e. how conflict develops from low intensity to high intensity. He argues that high intensity conflict does not materialize from a thin air, it gradually develops. He describes a nine stage escalation model in painstaking details. He is able to demonatrate how small argumentation develops into fight and war and the kinds of factors that induce such development. Increadable!!

There are many important lessons that we can learn from this book. It is a very useful book for conflict scholars no matter in what field they may work. The theoretical discussion and emperical elaborations are very useful. You may be benefited a lot from this book. Enjoy it!!

Book Description

Annual bluegrass is the most widespread turfgrass species maintained on intensively cultured turf. Indeed, most of the top golf courses in the world have greens composed, at least in part, of this type of turfgrass
There have historically been conflicting beliefs as to why many golf courses have problems with annual bluegrass populations during the summertime months. Through analysing the industry's latest research and pest control technologies the author helps put to rest this debate and offers methods for growing and maintaining healthy annual bluegrass. Written by leading experts in their field, this book contains many colour photographs and is a practical guide for golf course and turgrass specialists.

Customer Reviews:

Easy to read, great reference.......2005-02-08

At long last, a fine book on the most complex species we manage on golf courses. Vargas and Turgeon do a great job of defining Poa annua and then exploring management and control. This book ranks right up there with Dernoden's book on creeping bentgrass. A must-have for anyone who manages Poa annua greens and/or attempts to control it on any fine turf.

Volume I - Asian Ancestry(oop) (Advances in Turfgrass Science)

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Volume I - Asian Ancestry(oop) (Advances in Turfgrass Science)
Barbara J. Marvis
Manufacturer: Mitchell Lane Publishers
ProductGroup: Book
Binding: Hardcover

General | Ethnic & National | Biographies & Memoirs | Subjects | Books
ASIN: 1883845009

Average customer rating:
Ion-selective electrode reviews

Manufacturer: Pergamon Press
ProductGroup: Book
Binding: Unknown Binding

General & Reference | Chemistry | Professional Science | Professional & Technical | Subjects | Books
General | Physical & Theoretical | Chemistry | Science | Subjects | Books
ASIN: 0080260446

Average customer rating:
Ion-Selective Electrode Reviews
J. D. Thomas
Manufacturer: Pergamon Pr
ProductGroup: Book
Binding: Hardcover
ASIN: 0080296920

Average customer rating:
Ion-selective electrodes in organic elemental and functional group analysis: A review (1975 to 1978) (UCRL)
Walter Selig
Manufacturer: Available from National Technical Information Service, U.S. Dept. of Commerce
ProductGroup: Book
Binding: Unknown Binding

Analytic | Chemistry | Science | Subjects | Books
General | Organic | Chemistry | Science | Subjects | Books
ASIN: B00072VRXA

Customer Reviews:

A Pioneer.......2000-10-05

It is a very rare experience to see books written for Turkey,especially concerning the industry of automotive.If you are in need of realistic and scientific data for major Turkish industries such as long/flat steel,automotive or glass, it would be a very reasonable idea to get this work,which is created with close cooperation with Michael Porter ( a figurehead in Business Administration ) and Turkish business society.

Book Description

"The U.S. Navy's most innovative, non-conforming, daring skipper tells in intimate detail a gripping and exciting story--unashamed in sorrow, proud in record-setting accomplishment, rich in humor. Great!"--Adm. I.J. Galantin, USN (Ret.), author of Take Her Deep

"Fascinating . . . A delight to read not only because it is well written but because it is so very real seen through the eyes of a completely involved observer."--Submarine Review

"A commanding and well told tale . . . . Schratz succeeds in making wartime submarining come alive for nonsubmariners."--Shipmate

"Provides the layperson with an interesting, exciting, and ultimately satisfying account of submarine service, both during WWII and the Korean War."--Choice

Customer Reviews:

A Very Enjoyable Read.......2006-08-16

While not the most action-packed of submarine narratives, this is perhaps one of the best written of the bunch, and I found it hard to put down. In addition to the WWII patrols, descriptions of the snorkeling mechanism and procedures were interesting, as were the Korean War patrols.

Deceptive tactics........2002-02-18

Many naval officers write well, pehaps because they write many reports carefully to those who read carefully. This book is well written. Schratz's report on his corner of WWII and the occupation of Japan is worth reading. His take on the torpedo problem--and the solution he implemented at the edge of his orders--is unique. His report on certain incidents of command and loyalty add to those extant. His explanation on the possible cause of the Tonkin Gulf incident is worth the price of the book. This officer has understanding and insight. He's committed to making a contribution and leaving a legacy. But he doesn't express this directly, and this raises character as an issue. As a naval officer, he's efficient, effective, innovative and exacting. He knows that healthy organizations have fun, including shipboard organizations, so he plays hard, but doesn't let play stand in the way of work and is uncompromisingly severe on those who do. He knows the difference between a wartime navy and a peacetime navy, between bureaucratic tactics that get one promoted and what happens if one tries to use them in battle. He knows better than to use the same plan twice. His conscience makes him uncomfortable when action puts him on the wrong side of his values or when justice and regulations conflict. Basically, he favors thinking and acting "outside the box" whenever the box keeps him from carrying out his mission, broadly defined. He presents himself as a black sheep for doing so; and yet, read carefully, each of his forays into apparent undisciplined self-indulgence have the effect of producing pride, increasing morale, bonding shipmates together, and ultimately placing his superiors in a good light. What's odd is that he doesn't take credit for these as willful achievements, but invites us to treat them as unruly and undisciplined, as if initiative and command were antithetical. It's possible that he's unaware of his own character, but unlikely. What we have here is a man who doesn't want others to know who the inner man is and is willing to derogate himself so as to put others on the wrong track, all except those who love him for himself rather than for his role, to which he refuses to succumb--avoiding numbness. Far from being untypical of naval officers--whom he sees as conformist, he is typical of certain kind of non-conforming officer that American naval tradition produces in abundance: daring, resourceful, unwilling to let protocol inhibit effectiveness or survival, willing to work hard and play hard, willing to cut the Gordian Knot with pleasure. My guess is that, under his flash and feathers, the gentleman is as shy as a violinist. He'd be interesting to meet. If I'm right, he's already read enough comments about his book to wonder, out loud, whether anyone who commits memoirs to paper is a fool . . . while taking secret comfort in the fact that no one has found him out. Well, almost no one.

A great personal description of wartime in subs.......2001-10-19

Unlike the official histories of subs, which come directly from the patrol reports and talk almost exclusively about the captain, this book focuses on the personal side of life on a WWII diesel boat. The author was just a little too junior to be in command at the outbreak of war. He shows what it was like to be on a boat where the CO failed, and what people did to keep the boat going. His discussion of the people side of operating as well as his postwar experience in Japan is more forthright and blunt than many accounts. It doesn't hurt that the author is a "cowboy" CO--I remember seeing pictures of things he did when I was at school and an almost panicky reaction in the more sober and composed officers when confronted with outrageous up angles or special forces operations. The book is similar to "Baa Baa Black Sheep" in tone without the sad outcome that Pappy Boyington had to go through.
I bought this book after reading it in the submarine's library. My CO has the book. Some junior officers bought the book. We like it. CAPT Ned Beach wrote a nice blurb on it. Some subs have it in their professional reading libraries.
You may like it too.

This was a forgetable memoir........1999-01-03

I'm amazed this book was ever published. The writer,Paul Schratz, was given command of a sub after WW2 and saw very little action as a ships officer during the war. The book rambles on mostly about what he ate for dinner every night in ports around the Pacific, he seems to have spent most of his time in port. He also goes out of his way to try to impress you with his capacity to drink and act somewhat irresponsibly. I can't believe I actually read the whole book it left me feeling a little embarrassed for the poor guys that had to serve with him. He must be an amazing guy,sub commander, concert violinist.high diver,scratch golfer,great tennis player,rum smuggler,scientist,gourmet,an all around party guy and a wonderful dad. What a book.

SUBMARINE COMMANDER, A STORY OF WORLD WAR II AND KOREA

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SUBMARINE COMMANDER, A STORY OF WORLD WAR II AND KOREA
Paul R. (Usn Ret.) Schratz
Manufacturer: University Press of Kentucky
ProductGroup: Book
Binding: Hardcover
ASIN: B000J4UNLI

Book Description

Serving longer in the U.S. Senate than any other Coloradoan, Henry M. Teller was one of the Centennial State's greatest statesman and political leaders. Now Duane A. Smith, author of "Horace Tabor: His Life and the Legend, rescues this larger-than-life figure from obscurity in this new and definitive biography of the Central City lawyer turned Colorado senator.

Customer Reviews:

Try again, Duane. .......2005-01-30

This book is poorly written and it is one of a string of poorly written books by this author. He does not get detailed enough and this is true on every one of his efforts. It is almost laughable. He considers himself a grand expert on Colorado history and has no more a concept than a broad smear of the subject although his trade is as a professor. This duplicity astounds me. His writing is 6th grade level and he constantly misses the details and the background behind the specific point. This book, AGAIN, confirms this.

Book Description

A captivating, deeply affecting memoir chronicling a journey from a Hollywood childhood as the son of a fading show business figure to a bohemian life in Europe and back to his native state of California, where the author must face the man who had driven him away.

Summoned from abroad to attend to the ninety-four-year-old father he’s never been close to, writer and musician Tony Cohan finds himself reliving his own peripatetic life—a kaleidoscopic odyssey from California’s sunny postwar promise through the burnt end of the 1960s to the final days of the last century.
An engrossing investigation of memory and identity, love and desire, art and fate, Native State vividly portrays the author’s attempts to escape the confines of a celebrity-filled, alcoholic family through music, writing, and travel. His descent into the colorful milieus of musical and literary geniuses and lowlifes, divas and crooks, fortune tellers and culture gods in Paris, Tangier, London, Copenhagen, Barcelona, San Francisco, Kyoto, and Los Angeles coalesces into a distinctive, intimate depiction of a pivotal cultural era. Throughout, Cohan brilliantly interweaves and contrasts his past experiences with his present-day reflections on the universal youthful desire to flee home and family, and the simultaneous “undertow of origins” urging a return. The result is a work that combines unusually rich storytelling with extraordinary literary quality.
Poignant, elegantly crafted, and often funny, Native State is an indelible portrait of the artist as a young man, and—as son and dying father grope toward acceptance—a coming-to-terms with self, family, origins, and the elusive American idea of home.

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