The Addictive Organization: Why We Overwork, Cover Up, Pick Up the Pieces, Please the Boss, and Perpetuate S
Average customer rating: 4 out of 5 stars
  • Outstanding insights and many missing links
  • The authors are reaching....
  • But don't expect the Company to Like it!
  • One of the most useful books I've ever read.
  • So what do you call normal?
The Addictive Organization: Why We Overwork, Cover Up, Pick Up the Pieces, Please the Boss, and Perpetuate S
Anne Wilson Schaef
Manufacturer: HarperOne
ProductGroup: Book
Binding: Paperback

Health & StressHealth & Stress | Business Life | Business & Investing | Subjects | Books
GeneralGeneral | Organizational Behavior | Business & Investing | Subjects | Books
WorkplaceWorkplace | Organizational Behavior | Business & Investing | Subjects | Books
GeneralGeneral | Popular Economics | Business & Investing | Subjects | Books
GeneralGeneral | Business & Investing | Subjects | Books
Substance AbuseSubstance Abuse | Recovery | Health, Mind & Body | Subjects | Books
GeneralGeneral | Psychology & Counseling | Health, Mind & Body | Subjects | Books
GeneralGeneral | Mental Health | Health, Mind & Body | Subjects | Books
Look Inside Business BooksLook Inside Business Books | Trip | Specialty Stores | Books
Look Inside Health BooksLook Inside Health Books | Trip | Specialty Stores | Books
Similar Items:
  1. When Society Becomes an Addict When Society Becomes an Addict
  2. Living in Process: Basic Truths for Living the Path of the Soul Living in Process: Basic Truths for Living the Path of the Soul
  3. Co-Dependence: Misunderstood--Mistreated Co-Dependence: Misunderstood--Mistreated
  4. Escape from Intimacy: Untangling the ``Love'' Addictions: Sex, Romance, Relationships Escape from Intimacy: Untangling the ``Love'' Addictions: Sex, Romance, Relationships
  5. Peak Performance, Radiant Health: Moving Beyond the Zone Peak Performance, Radiant Health: Moving Beyond the Zone

ASIN: 0062548743

Book Description

Schaef and Fassel show how managers, workers, and organization members exhibit the classic symptoms of addiction: denying and avoiding problems, assuming that there is no other way of acting, and manipulating events to maintain the status quo.

Customer Reviews:

5 out of 5 stars Outstanding insights and many missing links.......2001-07-21

The key insight I had when I read this book is that the behavior of organizations when they become "addictive" follows very predictable patterns. There is nothing unique about them. But to a society that is full of "addicts" who create addictive organizations, the principles revealed in this book will stir reactions and opposition. The book is almost too honest, and there lies its power. The book has many new insights and connections and is a lot of fun to read. I found myself chuckling often.

3 out of 5 stars The authors are reaching...........2001-05-18

Oh boy....interesting analogy, but I believe that the cause of the woes of many organizations cannot be attributed to just this cause. For the sakes of an entertaining analogy it may entertain you.

5 out of 5 stars But don't expect the Company to Like it!.......2000-06-14

In many years in the Corporate life, I wanted the Company to understand that a lot of the problems management was having were caused by...surprise!...management.

This book is excellent in explaining to those of us who hate the insanity of corporate life what is happening and why, and possible remedies.

If you are working, or are listening to a friend or loved one complain over and over about office politics and craziness of different bosses, this book is a great read.

Even the authors, however, will tell you not to expect the Company to listen. They might nod and buy the book, pass them around HR and so on, but in essence, most mid- to large-sized corporations are so big that their dysfunctional behavior cannot be taken apart without the whole thing unfolding. (Or at least, that's what they believe, and so the urge to hold on).

The CEO of a dysfunctional company won't appreciate the insight that each company is as healthy or as ill as their top leader - the further away she/he gets from the goings on, the less s/he may be aware of this, and the less willing to hear this.

My advise is to read the book but expect no "cures". Reading this book helped my sanity (I took early retirement). Anyone suffering inside a corporation can start questioning, seriously, if they want to stay in this dysfunctional "family" (there may not be much of a choise)and if they can get out, start planning. Even if retirement or leaving is years away, planning helps. Get a life outside the Company. Also read "Crazy Bosses" and other books by Anne Wilson Schaef.

5 out of 5 stars One of the most useful books I've ever read........2000-04-21

I found this book while in graduate school and wrote a long essay about my experiences in an addictive organization, based on my understanding of the theories presented in the book.

I highly recommend this book to anyone who feels trapped in an organization and wants to understand more about how they work. ()

3 out of 5 stars So what do you call normal?.......1999-01-27

It was refreshing to see an author who is willing to view organisations from a perspective of whether or not their culture would represent healthy living or not. The verdict is 'no'. Wilson Schaef and Fassel, by presenting organisational culture and inflluence as pervasive and abberent makes us rethink their place in our human psyche and society. A refreshing view, even if a rather disturbing conclusion. A good book to let go our inertia.

Stranded in Grand Canyon Simulation
Average customer rating: Not rated
    Stranded in Grand Canyon Simulation
    Consalvo Carmine
    Manufacturer: HRD Press, inc.
    ProductGroup: Book
    Binding: Paperback

    GeneralGeneral | Business & Investing | Subjects | Books
    Human Resources & Personnel ManagementHuman Resources & Personnel Management | Industries & Professions | Business & Investing | Subjects | Books
    ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
    GeneralGeneral | Skills | Business & Investing | Subjects | Books
    ASIN: 0874256089

    Book Description

    A five pack of participant materials for this simulation for Grand Canyon Adventures program. This activity, based on an actual event and set on canyon trails, gives team members practice in using a proven problem-solving model to accomplish their survival mission. 1-2 hours.

    Take participants on an unforgettable learning adventure! Set in the Grand Canyon, these stimulating group activities provide an adventurous backdrop for enthusiastic participant involvement and memorable skill building. Use Grand Canyon Adventures for active learning in:

    Creativity and Problem Solving
    Collaboration
    Teamwork
    Leadership
    Conflict Resolution
    Consultation
    Grand Canyon Adventures were researched on location and written by Carmine Consalvo.

    More than the usual consensus-building activities
    The creative design of the participant scenario booklets gives these learning activities a distinct advantage over other consensus-building simulations by supporting participants throughout the activity with helpful techniques and key learning points.

    Stranded in Grand Canyon
    A Creative Problem-Solving Adventure
    In this activity, set on the Colorado River, the group must find its way out of the canyon using the problem-solving method provided. 1-2 hours.

    Complete Guide to Pest Control With and Without Chemicals
    Average customer rating: 5 out of 5 stars
    • Balanced and Practical Pest Control
    Complete Guide to Pest Control With and Without Chemicals
    George Whitaker Ware
    Manufacturer: Thomson Pubns
    ProductGroup: Book
    Binding: Paperback

    GeneralGeneral | Health, Mind & Body | Subjects | Books
    GeneralGeneral | Reference | Subjects | Books
    ASIN: 0913702617

    Product Description

    Complete Guide To Pest Control is intended to present a comprehensive picture of major pests and their management in and around the home, garden, lawn, greenhouse, and small orchard. It will be valuable, not only to the home owner, but also to owners of small farms, professional gardeners, grounds keepers, golf course superintendents, structural pest control operators, and to students enrolled in various pest control, ecology, and environmental studies.

    Customer Reviews:

    5 out of 5 stars Balanced and Practical Pest Control.......2000-03-29

    A very thorough and complete reference on common pest control. This book takes a balanced approach between chemical and "non-chemical" in it's recommendations. An excellent quick reference.
    Complete Guide to Pest Control, With and Without Chemicals
    Average customer rating: Not rated
      Complete Guide to Pest Control, With and Without Chemicals
      George W. Ware
      Manufacturer: Fresno, CA: Thomson
      ProductGroup: Book
      Binding: Paperback
      ASIN: B000GZQBH0

      Opening Frontiers in Solar Research: Proceedings of the Topical Meeting of the Cospar Interdisciplinary Scientific Commission E (Meetings E6 and E9) o (Advances in Space Research)
      Average customer rating: Not rated
        Opening Frontiers in Solar Research: Proceedings of the Topical Meeting of the Cospar Interdisciplinary Scientific Commission E (Meetings E6 and E9) o (Advances in Space Research)

        Manufacturer: Elsevier Science Pub Co
        ProductGroup: Book
        Binding: Paperback

        AstronomyAstronomy | Astronomy | Science | Subjects | Books
        AstronomyAstronomy | Astronomy | Professional Science | Professional & Technical | Subjects | Books
        ASIN: 0080411592

        The Necessity of Empty Places
        Average customer rating: 4.5 out of 5 stars
        • A book to be discovered
        • Why People Should Be Outdoors
        • A Thoughtful, Inspiring, and Unique Work
        The Necessity of Empty Places
        Paul Gruchow
        Manufacturer: Milkweed Editions
        ProductGroup: Book
        Binding: Paperback

        United StatesUnited States | Americas | History | Subjects | Books | 19th Century | 20th Century | 21st Century | African Americans | Civil War | Colonial Period | General | Revolution & Founding | State & Local
        GeneralGeneral | Nature & Ecology | Science | Subjects | Books
        Natural HistoryNatural History | Nature & Ecology | Science | Subjects | Books
        GeneralGeneral | West | Regions | United States | Travel | Subjects | Books
        North AmericaNorth America | Travel | Subjects | Books
        Nature WritingNature Writing | Outdoors & Nature | Subjects | Books
        ReferenceReference | Outdoors & Nature | Subjects | Books
        Similar Items:
        1. Grass Roots: The Universe of Home (World As Home, The) Grass Roots: The Universe of Home (World As Home, The)
        2. Boundary Waters: The Grace of the Wild (World As Home, The) Boundary Waters: The Grace of the Wild (World As Home, The)

        ASIN: 1571312234

        Book Description

        An evocative personal narrative that takes us to some of America's least traveled corners in Minnesota, Nebraska, South Dakota, Wyoming, and Montana.

        Customer Reviews:

        5 out of 5 stars A book to be discovered.......2007-10-17

        This book is a series of word paintings of wilderness, no story here. I found it an antidote to a busy life. If you can't get outdoors, live in the city perhaps, it's a way to escape without going anywhere, like good books are. Some of the images he paints have me planning a vacation to places I wouldn't have otherwise wanted to visit, like Nebraska (no offense meant to Nebraskans, I'm sure it's a great state). Halfway through the book I got curious about the writer and looked him up. It was devastating to learn he could see such beauty in the world but not enough to keep living. I had to put the book away for a while, but I still read it when I need a dose of nature.

        4 out of 5 stars Why People Should Be Outdoors.......2003-04-07

        This book is an enjoyable mix of travelogue and environmental philosophy, but the travelogue portion is more limited than it seems at first glance. A few chapters describe Gruchow's visits to interestingly empty places in Minnesota and Nebraska, but most of the rest of the book deals with two backpacking trips in the mountains of Wyoming. In each chapter Gruchow's writing evolves quickly from a scenery-based travelogue to soul searching and very in-depth musings on mankind's place in nature. The book essentially becomes a series of essays on why people have become disconnected from nature in the modern world, and should spend far more time in the empty spaces that Gruchow enjoys visiting. His thoughts on these matters are deeply philosophical with a real talent for big-picture analysis on the state of human society. Some great examples are Gruchow's use of the population distribution of robins to describe how corporate America is homogenizing our natural diversity (chapter 9), and a staring contest with a trout in a mountain lake that kicks off a wave of social and personal philosophy (chapter 18). Gruchow's writing has the tendency to get drifty and to go off on very long and mundane tangents - beware of sections that are written in the second person especially. But this style of writing (and thinking) is what happens when you're alone in nature with nothing but your thoughts. Gruchow proves that more people should experience this state of mind.

        5 out of 5 stars A Thoughtful, Inspiring, and Unique Work.......1998-07-21

        I thoroughly enjoyed The Necessity of Empty Places. It's vivid desciptions of the praririelands of the US and it's thought provoking insights into the relationship that humans have with their environment make the book a satisfying page-turner. Bits of humor and humility keep the book fun and refreshing
        The Necessity of Empty Places
        Average customer rating: Not rated
          The Necessity of Empty Places
          Paul Gruchow
          Manufacturer: St Martins Pr
          ProductGroup: Book
          Binding: Paperback
          ASIN: B000OT9V5M
          The Necessity of Empty Places
          Average customer rating: Not rated
            The Necessity of Empty Places
            Paul Gruchow
            Manufacturer: Tom Doherty Associates, LLC
            ProductGroup: Book
            Binding: Paperback
            ASIN: B000OLL01I
            The Necessity of Empty Places
            Average customer rating: Not rated
              The Necessity of Empty Places
              Paul Gruchow
              Manufacturer: St Martins Pr
              ProductGroup: Book
              Binding: Paperback
              ASIN: B000OT3NSI

              Flyfisher's Guide to Utah
              Average customer rating: 5 out of 5 stars
              • Fkyfisher's Guide to Utah
              • For both beginners and experts.
              • With more than 150 detailed lake and reviewer maps
              Flyfisher's Guide to Utah
              James B. Demoux
              Manufacturer: Wilderness Adventures Press
              ProductGroup: Book
              Binding: Paperback

              GuidesGuides | Fly Fishing | Fishing | Hunting & Fishing | Outdoors & Nature | Subjects | Books
              GeneralGeneral | Fishing | Hunting & Fishing | Outdoors & Nature | Subjects | Books
              Rocky MountainsRocky Mountains | United States | Regional Guides | Fishing | Hunting & Fishing | Outdoors & Nature | Subjects | Books
              GeneralGeneral | Utah | States | United States | Travel | Subjects | Books
              GeneralGeneral | Sports | Subjects | Books
              Similar Items:
              1. Guide to Fly Fishing in Utah Guide to Fly Fishing in Utah
              2. Fishing Utah Fishing Utah
              3. Utah's Green River: A Fly Fisher's Guide to the Flaming Gorge Tailwater Utah's Green River: A Fly Fisher's Guide to the Flaming Gorge Tailwater
              4. Utah Atlas & Gazetteer Utah Atlas & Gazetteer
              5. Flyfisher's Guide to Montana (Flyfisher's Guide to) Flyfisher's Guide to Montana (Flyfisher's Guide to)

              ASIN: 1885106858

              Book Description

              Utah's flyfishing is one of the West's best-kept secrets. This new guidebook reveals the wealth of great flyfishing available to anglers here, from the world famous Green River to a host of hidden gems, from the mountains to the desert. Rivers, lakes, and streams are all covered in great detail with hatch charts, maps, and fly shop and travel information.

              Customer Reviews:

              5 out of 5 stars Fkyfisher's Guide to Utah.......2007-07-08

              This is the great Utah fly fishing reference (currently updated 2007) book. It has a lot of information on the streams and lakes in the state, like GPS locations, Fly Hatch Charts, Maps, Fish ID pictures and locations positions in DeLorme's Utah Gazetteer. It has a lot of other information in specific regions on larger cities, such as Lodging, Campgrounds, Restaurants, Vets, Hospitals, Fly Shops, Auto Rentals and Repairs, and the Chamber of Commerce. There is a huge section on the Green River. A great Resource and a MUST have for the fly fisherman/women who want to fish Utah.

              5 out of 5 stars For both beginners and experts........2002-12-24

              This book has it all. It actually gives useful information in an easy to understand format. I have been a fly fisher for several years and this is by far the best book I have seen on fly fishing in Utah. The book tells me how to get there, when to go and what flies to use when I arrive. Several people have told me this is their fly fishing 'Bible'. Entertaining stories and excerpts about Utah add flavor for when you are not fishing (heaven forbid).

              5 out of 5 stars With more than 150 detailed lake and reviewer maps.......2001-07-06

              James Demoux's Flyfisher's Guide To Utah is a complete and exhaustive reference on Utah's lakes, rivers, and fish. This 595 page compendium is enhanced with more than 150 detailed lake and reviewer maps showing access, boat launches, public lands, campsites, and areas of special interest, in addition to hatch charts, stream facts, and recommended flies. An ideal planning resource for fishing trips ranging from day-trips to extended vacations, the Flyfisher's Guide To Utah offers a wealth of practical information and recommendations on accommodations, campgrounds, listings for fly shops, restaurants, even car repairs and rentals, hospitals, and airports. If you are looking for the perfect angler's holiday somewhere in the vast and diverse landscape of Utah, then begin by browsing through the pages of James Demoux's Flyfisher's Guide To Utah!

              The Art of the Handwritten Note: A Guide to Reclaiming Civilized Communication
              Average customer rating: 4.5 out of 5 stars
              • Jumpstart for reconnecting
              • paean to letterwriting, but don't trust the etiquette advice
              • I loved this book!
              • Necessary and Informative
              • Inspired me to write again
              The Art of the Handwritten Note: A Guide to Reclaiming Civilized Communication
              Margaret Shepherd
              Manufacturer: Broadway
              ProductGroup: Book
              Binding: Hardcover

              CommunicationsCommunications | Skills | Business & Investing | Subjects | Books
              GeneralGeneral | Etiquette | Reference | Subjects | Books
              GeneralGeneral | Words & Language | Reference | Subjects | Books
              Writing SkillsWriting Skills | Writing | Reference | Subjects | Books
              GeneralGeneral | Reference | Subjects | Books
              Similar Items:
              1. The Art of Civilized Conversation: A Guide to Expressing Yourself With Style and Grace The Art of Civilized Conversation: A Guide to Expressing Yourself With Style and Grace
              2. Personal Notes: How to Write from the Heart for Any Occasion Personal Notes: How to Write from the Heart for Any Occasion
              3. Business Notes: Writing Personal Notes that build Professional Relationships Business Notes: Writing Personal Notes that build Professional Relationships
              4. Teach Yourself Better Handwriting Teach Yourself Better Handwriting
              5. Just a Note to Say . . .: The Perfect Words for Every Occasion Just a Note to Say . . .: The Perfect Words for Every Occasion

              ASIN: 0767907450
              Release Date: 2002-01-22

              Book Description

              When you receive the daily mail do you jump to open the handwritten envelopes first because you can’t wait to see who has written and why? Or do you hold those letters aside to savor and enjoy after you are done sorting your bills and tossing the junk mail? Whatever your approach, you no doubt recognize the importance of the note that comes in a unique envelope with distinct handwriting and possibly a decoration or two. Indeed, in an age when even birthday greetings are sent by e-mail, the personal letter is appreciated more than ever before.
              For those who enjoy writing notes, or those who value doing so but find themselves intimidated by the task, acclaimed calligrapher Margaret Shepherd has created both an epistolary tribute and rescue manual. Just as you cherish receiving personal mail, you can take pleasure in crafting correspondence. Love, gratitude, condolences, congratulations–for every emotion and occasion, a snippet of heartfelt prose is included, sure to loosen the most stymied letter writer.
              Not only providing inspiration for the content of the missives, The Art of the Handwritten Note gives thorough instruction in the specific details that give so many men and women the jitters when it comes to correspondence that can’t (or shouldn’t) be produced on a keyboard. From overcoming illegible penmanship to mastering the challenge of keeping straight margins, avoiding smeared ink, and choosing stationery that is appropriate but suits your style, this is a powerful little guide to conveying thoughts in an enduring–and noteworthy–way.

              Customer Reviews:

              5 out of 5 stars Jumpstart for reconnecting.......2006-02-21

              A great book! Full of inspiring ideas and tips on reconnecting through handwriting. Lots of good habits to teach the next generation, too. If you've ever thought of wanting to express something special to someone else and didn't know how to start or what to say, read this book before you decide to do nothing.

              3 out of 5 stars paean to letterwriting, but don't trust the etiquette advice.......2003-04-09

              Average five stars and one star, and you get three stars. If you've heard of delectable cookbooks being referred to as "food porn," you'll understand why I might refer to the first four chapters of The Art of the Handwritten Note as "stationery porn." Shepherd describes beautifully why and how to handwrite a variety of notes and letters. I've written hundreds myself and can vouch for the soundness of her advice. And I love reading different authors on the beauties of pens and papers, as I am one of those addicts.

              However, in Chapter Five, "Opportunities to Write the Note That Counts," she goes seriously astray in discussing the etiquette of letter writing. She presents her own preferences as etiquette rules, when they certainly aren't. For instance, one does not need to write thank-you letters when gifts are exchanged in person, though it is a nice touch. And one sample shows a thank-you letter for a baby shower gift signed by - ugh! - the baby. The text contradicts this sample letter, saying "You write these as the parent, acknowledging your gratitude for gifts given to your children, until the children learn to write for themselves," but the lack of captions for the sample letters makes one wonder if this was supposed to be an example of misguided cuteness. But then she says you can phone or email these thanks instead. No, no, no!

              And a "printed card in the mail or an announcement in the newspaper" to respond to condolence notes? Hardly! She even allows "frank" responses to gifts one doesn't like, suggesting that you may ask the giver to exchange it for you - WHAT IS SHE THINKING??

              "Dear Lytton, I already own the volume of Miss Eden's letters which you so kindly sent, but perhaps you could exchange it for a copy of `The Princesse de Cléves,' which I do not yet have. Yrs., Virginia" -- Oh yes, your family and friends are just going to love getting THOSE sort of letters.

              However, at the end there are some (intentionally) funny lists of "do's" and "don't's" for such categories as breakup notes and notes requesting help. In the phrases to use and avoid in fan letters, for example, she sagely advises the letter writer to say, "I have every one of your books," but don't say, "I bought your book for a dollar from a store that sells rejects."

              This could have stayed a five-star book if the author had researched the etiquette of correspondence. Nobody but Miss Manners gets to just "make stuff up," and even Miss Manners uses that right sparingly. What one feels is natural and right may not always coincide with what one should do correctly, and I do wish the author had taken the time to learn the difference.

              5 out of 5 stars I loved this book!.......2003-03-28

              I really enjoyed this book & it has been helpful in starting me to write NOTES. I guess I thought that you had to fill up a whole page with "something". It is a lot easier to write a short amount on some nice note paper. Not as frightening as a full size sheet of paper.
              I had just finished the book, when I had to write a condolence note & a welcoming note to my daughter's mother-in-law before she came to the US for a visit. The book was a big help.
              I gave to all my kids for Christmas.

              KM

              4 out of 5 stars Necessary and Informative.......2003-01-10

              I received this book for Christmas and it is excellent. Combined with "The Handcrafted Letter" it has inspired me to take up writing to my friends and relatives.

              I plan on buying a copy of "The Art of the Handwritten Note" for all of my nieces and nephews who have yet to learn the necessity of a thank you note.

              5 out of 5 stars Inspired me to write again.......2002-08-15

              What a pleasant and useful little book this is! I heard the author on National Public Radio and she was extremely interesting to listen to, and she took calls from people all around the country who are still writing notes and letters to each other and keeping the spirit of humanity and kindness alive in the process. It was a heartening show that led me to ordering this book from Amazon.com.

              The book starts off by listing basically every known excuse we have as a society about why we don't take pen in hand and write to each other, be it letters or thank you notes, and then gives us the excuses we need to break those bad habits of not communicating with our fellow colleagues with personal handwritten thoughts.

              The book gives you all of the help you might need to get your note writing back in shape and off the ground. Tips on rescuing handwriting, advice on writing utensils and types of paper to use, ideas on managing your time in order to have time to write, and a whole section on appropriate language and basic etiquette for notes in basically every important social situation you might come across.

              The Art of the Handwritten Note is an invaluable resource in our era of continuing technological isolation.
              The Art of the Handwritten Note: A Guide to Reclaiming Civilized Communication
              Average customer rating: Not rated
                The Art of the Handwritten Note: A Guide to Reclaiming Civilized Communication
                Margaret Shepherd
                Manufacturer: Broadway
                ProductGroup: Book
                Binding: Hardcover
                ASIN: B000MBVD2G

                Danger at Anchor Mine (Choose Your Own Adventure #49)
                Average customer rating: Not rated
                  Danger at Anchor Mine (Choose Your Own Adventure #49)
                  Louise Munro Foley
                  Manufacturer: Skylark
                  ProductGroup: Book
                  Binding: Paperback

                  GeneralGeneral | Ages 9-12 | Children's Books | Subjects | Books
                  Similar Items:
                  1. Secret of the Pyramids (Choose Your Own Adventure, No. 19) (Choose Your Own Adventure) Secret of the Pyramids (Choose Your Own Adventure, No. 19) (Choose Your Own Adventure)
                  2. PERFECT PLANET, THE (Choose Your Own Adventure, No 80) PERFECT PLANET, THE (Choose Your Own Adventure, No 80)
                  3. Space and Beyond (Choose Your Own Adventure, No. 4) Space and Beyond (Choose Your Own Adventure, No. 4)
                  4. Spy for George Washington (Choose Your Own Adventure, No. 48) (Choose Your Own Adventure) Spy for George Washington (Choose Your Own Adventure, No. 48) (Choose Your Own Adventure)
                  5. VANISHED!(CYOA # 60) (Choose Your Own Adventure, No 60) VANISHED!(CYOA # 60) (Choose Your Own Adventure, No 60)

                  ASIN: 0553254960
                  Release Date: 1985-09-01
                  6 Titles Choose Your Own Adventure Series : Space and Beyond - Space Patrol - Planet of the Dragons - The Lost Ninja - Silver Wings - Danger At Anchor Mine
                  Average customer rating: Not rated
                    6 Titles Choose Your Own Adventure Series : Space and Beyond - Space Patrol - Planet of the Dragons - The Lost Ninja - Silver Wings - Danger At Anchor Mine
                    Louise Munro Foley , R.A. Montgomery , Jay Leibold , Richard Brightfield , and Julius Goodman
                    Manufacturer: Bantam
                    ProductGroup: Book
                    Binding: Mass Market Paperback
                    ASIN: B000WU1ZAM

                    Product Description

                    multiple books ship as one item. save on shipping/handling charges.

                    Scoring Points: How Tesco Is Winning Customer Loyalty
                    Average customer rating: 4 out of 5 stars
                    • The next level of market segmentation
                    • How Tesco is Winning Customer Loyalty
                    • Simple concept ... too much book
                    • Highly Recommended!
                    • Sustaining a Relationship Marketing Idea: Insiders' story
                    Scoring Points: How Tesco Is Winning Customer Loyalty
                    Clive Humby , Terry Hunt , and Tim Phillips
                    Manufacturer: Kogan Page
                    ProductGroup: Book
                    Binding: Hardcover

                    GeneralGeneral | Business & Investing | Subjects | Books
                    Customer ServiceCustomer Service | Industries & Professions | Business & Investing | Subjects | Books
                    RetailingRetailing | Industries & Professions | Business & Investing | Subjects | Books
                    GeneralGeneral | Marketing | Marketing & Sales | Business & Investing | Subjects | Books
                    GeneralGeneral | England | Europe | History | Subjects | Books
                    20th Century20th Century | England | Europe | History | Subjects | Books
                    All TitlesAll Titles | Qualifying Textbooks - Fall 2007 | Stores | Books
                    Business & InvestingBusiness & Investing | Qualifying Textbooks - Fall 2007 | Stores | Books
                    Similar Items:
                    1. Loyalty Marketing: The Second Act Loyalty Marketing: The Second Act
                    2. Scoring Points: How Tesco Continues to Win Customer Loyalty Scoring Points: How Tesco Continues to Win Customer Loyalty
                    3. Watch Your Words: The Rowman & Littlefield Language-Skills Handbook for Journalists Watch Your Words: The Rowman & Littlefield Language-Skills Handbook for Journalists
                    4. Customer Specific Marketing Customer Specific Marketing
                    5. Customer Intelligence Customer Intelligence

                    ASIN: 074943578X

                    Book Description

                    * 10 million shoppers in Britain are active members of Tesco Clubcard, the world's most successful retail loyalty scheme

                    Customer Reviews:

                    5 out of 5 stars The next level of market segmentation.......2005-10-23

                    very good read if you want to know your customers even better.

                    4 out of 5 stars How Tesco is Winning Customer Loyalty.......2005-09-01

                    Any insight you can get into arguably the most sophisticated retailer in the world today is worthwhile. This book provides a great insight into how Tesco has come to dominate UK retail and in the process fend off the competitive threat of Wal-Mart's UK business Asda.

                    1 out of 5 stars Simple concept ... too much book.......2005-08-13

                    I was quite disappointed when I read this book. It explores on too many pages what could have been told in very few. I don't think that it is worth the money.

                    5 out of 5 stars Highly Recommended!.......2005-03-31

                    Marketing experts Clive Humby and Terry Hunt and journalist Tim Phillips explain how British grocer Tesco collected, analyzed and used customer data to become a retail giant. Tesco paired its Clubcard loyalty scheme with jazzy information technology (IT) to set a new standard for knowing your customer. Humby and Hunt, as the collaborators behind Tesco's data-driven transformation, focus on praise, but they don't hide Tesco's early mistakes or skimp on its strategic hand-wringing. Though somewhat dryly written, the book compellingly discusses aspects of loyalty programs that don't get much ink outside the retail trade press. For example, it covers the way Tesco's accumulation of rich customer data forced some painful changes in its corporate culture. The authors also serve a sampling of delicious anecdotes and share Tesco's early difficulty with getting some customers - chiefly students - to join Clubcard. Tesco once gave students at a Q&A focus group some complimentary wine and cheese only to find that they "swiftly drank so much wine that they made little sense to anyone still sober." The book shines when discussing such early efforts by Tesco to micro-segment customers by lifestyle habits, including trying to glean individual personality traits from the contents of each grocery cart. We recommend this case study both as the story of Tesco's gutsy, groundbreaking experiment with IT and as a textbook example of how the Digital Age keeps making it possible for smart, daring businesspeople to rewrite the rules of commerce.

                    5 out of 5 stars Sustaining a Relationship Marketing Idea: Insiders' story.......2004-10-08

                    It's very seldom that you get to hear the real story behind a relationship-marketing programme. This book provides a brilliant insight into the real world of a successful loyalty programme at Tesco. It is a success story told by insiders (primarily the subcontractors).

                    The focus is on the Clubcard, but it also contains an interesting chapter on their online shopping success that is created on the basis of many of the same competences that the loyalty card required.

                    I'd like to put the book into perspective by playing devil's advocate. So what's the downside of a loyalty programme? Three problems usually hinder the success: big investment, internal culture clash, and privacy issues.

                    1) BIG INVESTMENT. It's expensive to develop the database - and even more expensive to maintain it. Especially the latter point is usually forgotten, while most people haven't yet tried to sustain a loyalty programme. The fact is namely that it eventually always risk running out of steam after the first breathtaking love affair for both the customer and the company.
                    "Scoring points" has devoted some attention to the development phase, where the Clubcard was "skunk work" without much prestige in the big British retail operation. But I like the second part of maintaining the magic of the relationship even better (because this story is so rarely told). They explain how to keep the loyalty programme alive and kicking for the customers by micro-segmentation, adding financial services, creating multi-channel retailing including the web, and so on to keep the concept fresh. The book also spends a lot of time explaining how the customer data can be used to see trends and also get new understanding of the customers' behaviours that we haven't been able to before.

                    2) INTERNAL CULTURE CLASH. It's not easy to get everyone in the firm to be oriented towards relationship marketing and make use of the available information. Transaction marketing is usually much easier and less demanding of the organization than real relationship building. "Scoring points" also covers these issues where the competition for resources from the top management is one issue and the relationship to the shop managers and shop assistants is another area. And it doesn't happen overnight - it usually takes several years with constant focus and commitment. The programme had testing phases, and needed many quick wins in several stores to obtain interest from other shop managers. Tesco's lesson in taking the time to make relationship marketing a part of an organization's culture is very valuable - and replicates my experience from other industries.

                    3) PRIVACY ISSUES. Maybe your customers don't want close relationships. Perhaps your customers even resent knowing that you have collected too much information about them.
                    In "Scoring points", they tell a story of a wife that complained about condoms that suddenly appeared on her personalized online shopping list, since her husband didn't use them. It turned out that he actually did, but not at home. His fault was that he bought the condoms in a Tesco shop with his loyalty card that was integrated to the web solution. That's how it was shown to his online-shopping wife. So much for privacy... That's an extreme - though real - example. And it's very illuminating for the sensitivity of data that we're dealing with - even when we think we're only selling groceries.

                    Tesco's story should be required reading for everybody that would like to understand a long-term relationship marketing concept in depth. I find that the real strength of the book is the chapters on how to preserve the programme. This story is often untold.

                    Peter Leerskov,
                    MSc in International Business (Marketing & Management) and Graduate Diploma in E-business

                    Cuba: Confronting the U.S. Embargo
                    Average customer rating: 4 out of 5 stars
                    • This book gave me hope.
                    • Personalized account of impact
                    • Is our policy toward Cuba working?
                    • The U.S. is wrong
                    • Terrible.
                    Cuba: Confronting the U.S. Embargo
                    Peter Schwab
                    Manufacturer: Palgrave Macmillan
                    ProductGroup: Book
                    Binding: Paperback

                    Economic ConditionsEconomic Conditions | Economics | Business & Investing | Subjects | Books
                    InternationalInternational | Economics | Business & Investing | Subjects | Books
                    GeneralGeneral | Popular Economics | Business & Investing | Subjects | Books
                    Economic ConditionsEconomic Conditions | International | Business & Investing | Subjects | Books
                    Non-US Legal SystemsNon-US Legal Systems | Perspectives on Law | Law | Subjects | Books
                    GeneralGeneral | Politics | Nonfiction | Subjects | Books
                    Communism & SocialismCommunism & Socialism | Ideologies | Politics | Nonfiction | Subjects | Books
                    RelationsRelations | International | Politics | Nonfiction | Subjects | Books
                    Similar Items:
                    1. Cuban Embargo: Domestic Politics Of American Foreign Policy (Pitt Latin Amercian Studies) Cuban Embargo: Domestic Politics Of American Foreign Policy (Pitt Latin Amercian Studies)
                    2. Unfinished Business: America and Cuba after the Cold War, 19892001 Unfinished Business: America and Cuba after the Cold War, 19892001

                    ASIN: 0312229658

                    Book Description

                    Cuba: Confronting the U.S. Embargo details and analyzes the effects of the U.S. embargo on Cuban society and the response of Cuba and its population to overcoming its consequences. Although the embargo disrupts and harms almost all aspects of life, the book focuses on those sectors most affected. It is framed by the issue of human rights--from both the Cuban and the U.S. perspective--an ideological gulf which underpins the political differences that exist between the two countries and which raises the question of how extensively the implementation of the embargo violates the human rights of Cuba and its citizens. The political dynamic among Cuba, Europe and the U.S. is observed within the context of the embargo cum blockade along with the political outcome each struggled to reach.

                    Customer Reviews:

                    5 out of 5 stars This book gave me hope........2007-02-27

                    Peter Schwab raises above partisanship to write an excellent account of the consequences of the US embargo (blockade) on Cuba. The author is very impartial and evenhanded throughout the book. Upon reading this book you will learn information that the media in the US does not care to offer to its public. You will learn about the criminal nature of a senseless blockade that amounts to an act of war. You will also learn about the ordeals this embargo has caused to the Cuban citizens for almost 50 years. I feel indebted to Mr. Schwab after reading his lively written book.

                    4 out of 5 stars Personalized account of impact.......2006-03-27

                    What I appreciated most about this book is the author personalizes the impact of the embargo on Cuba. As Americans we go by with our daily lives giving little or no notice to the implications of U.S. Foreign Policy on the day to day lives of the citizens of countries that have fallen out of favor with the U.S.
                    The author paints a portrait of the archaic embargo, and its lack of results and the polictical climate which allows it to continue. He gives an overview of life for the average Cuban, and all that is lost between the two countries as the ban continues.
                    The only qualm I have is that the book is a little dated. I think things have actually gotten a little worse for Cuba and the U.S. since George W. Bush became president, and I would have been interested to see the authors take on the current state of affairs.

                    5 out of 5 stars Is our policy toward Cuba working?.......2002-09-30

                    It is one thing to say that a nation will do whatever is in its own interest, but quite another to persist in carrying out a foreign policy that has not done anything positive for the United States and has only made the Cuban people miserable. Peter Schwab's book provides detailed evidence of this fact in a variety of contexts. Dr. Schwab describes his experiences during his research in Cuba against the backdrop of a well-documented historical, political, sociological and cultural perspectives. In reality, his position is quite moderate, but may not seem so to those who are unable to see the reality of cause and effect through the blurred window of simplistic "good vs, evil" ideology. Read this book with an open mind and you will see that the embargo is counterproductive in every sense of the word. You will also get a more balanced view of the changes that have happened in both Cuba and to Castro himself over the past 43 years.

                    This book is well-organized, often conceptual rather than linear, which may require an slight adjustment for some readers. By addressing the diverse aspects of the U.S. embargo against Cuba in different contexts, Dr. Schwab is able to give us much more than the usual two-dimensional view we are usually offered regarding this topic.

                    5 out of 5 stars The U.S. is wrong.......2000-01-23

                    This book is very interesting. It tells the Cuban side to the economic embargo. Schwab gives specific examples of how the U.S. embargo has hurt the Cuban people. He also provides an idea for an alternative to a U.S. dominated Cuba. Schwab gives us the side of the story that we don't hear from the U.S. government.

                    1 out of 5 stars Terrible........1999-08-15

                    This is 188 pages of political rhetoric by an author who, 1.) loves communism/collectivism, 2.) has disdain for U.S. concepts of human rights, and 3.) spends most of the book name-calling those who would disgree with him. He constantly mixes up facts with his own opinions. The ideas are also very disorganized, so even as a reference book, it is difficult to use.
                    Cuba: Confronting the U.S. Embargo.(Review): An article from: Bulletin of the Atomic Scientists
                    Average customer rating: Not rated
                      Cuba: Confronting the U.S. Embargo.(Review): An article from: Bulletin of the Atomic Scientists
                      Wayne S. Smith
                      Manufacturer: Educational Foundation for Nuclear Science, Inc.
                      ProductGroup: Book
                      Binding: Digital

                      GeneralGeneral | Science | Subjects | Books
                      Science & TechnologyScience & Technology | Subjects | e-Docs | Formats | Books
                      ScienceScience | HTML | Formats | e-Docs | Formats | Books
                      ASIN: B00098YKQI
                      Release Date: 2005-07-28

                      Book Description

                      This digital document is an article from Bulletin of the Atomic Scientists, published by Educational Foundation for Nuclear Science, Inc. on September 1, 1999. The length of the article is 1327 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

                      Citation Details
                      Title: Cuba: Confronting the U.S. Embargo.(Review)
                      Author: Wayne S. Smith
                      Publication: Bulletin of the Atomic Scientists (Refereed)
                      Date: September 1, 1999
                      Publisher: Educational Foundation for Nuclear Science, Inc.
                      Volume: 55 Issue: 5 Page: 68

                      Article Type: Book Review

                      Distributed by Thomson Gale
                      Cuba: Confronting the U.S. Embargo
                      Average customer rating: Not rated
                        Cuba: Confronting the U.S. Embargo
                        Peter Schwab
                        Manufacturer: Palgrave Macmillan
                        ProductGroup: Book
                        Binding: Paperback
                        ASIN: B000OT8YVY

                        Waving the Gentlemen's business goodbye: From global deals to global disputes in the London reinsurance market
                        Average customer rating: Not rated
                          Waving the Gentlemen's business goodbye: From global deals to global disputes in the London reinsurance market
                          Christine Stammel , and Peter Lang Pub
                          Manufacturer: Peter Lang Publishing
                          ProductGroup: Book
                          Binding: Paperback

                          InternationalInternational | Economics | Business & Investing | Subjects | Books
                          Business LawBusiness Law | Reference | Business & Investing | Subjects | Books
                          GeneralGeneral | Administrative Law | Law | Subjects | Books
                          Non-US Legal SystemsNon-US Legal Systems | Perspectives on Law | Law | Subjects | Books
                          GeneralGeneral | English Law | Law | Subjects | Books
                          Private LawPrivate Law | Law | Subjects | Books
                          GeneralGeneral | Politics | Nonfiction | Subjects | Books
                          GeneralGeneral | Administrative Law | Law | Professional & Technical | Subjects | Books
                          ASIN: 0820435376

                          Book Description

                          This study gives an introduction into cross-border interaction and third cultures in the London reinsurance market. Due to its high share of international business, the London reinsurance market represents a field which invites a study of the legal behaviour of the global players within one specific field of business. Reinsurance so far has not conducted legal battles in public - if there were legal battles at all. First of all, disputing parties would negotiate. Dispute remained in the privacy of arbitration. Increasingly the Commercial Court in London has taken an important role in resolving those disputes put to it by UK and non UK resident parties. The book attempts to offer an explanation of the phenomenon by giving an insight into the development of dispute behaviour in the London reinsurance market during the last 10 to 15 years.

                          Business to Business Marketing Management: A Global Perspective
                          Average customer rating: Not rated
                            Business to Business Marketing Management: A Global Perspective
                            Jim Blythe , and Alan Zimmerman
                            Manufacturer: Int. Cengage Business Press
                            ProductGroup: Book
                            Binding: Paperback

                            GeneralGeneral | Organizational Behavior | Business & Investing | Subjects | Books
                            GeneralGeneral | Business & Investing | Subjects | Books
                            GeneralGeneral | Marketing | Marketing & Sales | Business & Investing | Subjects | Books
                            All TitlesAll Titles | Qualifying Textbooks - Fall 2007 | Stores | Books
                            Business & InvestingBusiness & Investing | Qualifying Textbooks - Fall 2007 | Stores | Books
                            Similar Items:
                            1. Blue Ocean Strategy: How to Create Uncontested Market Space and Make Competition Irrelevant Blue Ocean Strategy: How to Create Uncontested Market Space and Make Competition Irrelevant

                            ASIN: 1844800016

                            Book Description

                            This pioneering new text covers current theories on business-to-business marketing from a global standpoint. It covers current theory from a practical viewpoint and includes market entry strategies trade fairs, reputation management and corporate communications. It looks at selling and marketing between organisations, companies,
                            Contextual Management: A Global Perspective
                            Average customer rating: Not rated
                              Contextual Management: A Global Perspective
                              Raghbir Singh Basi
                              Manufacturer: Haworth Press
                              ProductGroup: Book
                              Binding: Hardcover

                              GeneralGeneral | Organizational Behavior | Business & Investing | Subjects | Books
                              GeneralGeneral | Business & Investing | Subjects | Books
                              GeneralGeneral | International | Business & Investing | Subjects | Books
                              ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
                              EntrepreneurshipEntrepreneurship | Small Business & Entrepreneurship | Business & Investing | Subjects | Books
                              ASIN: 0789004194
                              Global Organizational Theory Perspectives (Global Business Perspectives Series)
                              Average customer rating: Not rated
                                Global Organizational Theory Perspectives (Global Business Perspectives Series)
                                Sheth
                                Manufacturer: South-Western Educational Publishing
                                ProductGroup: Book
                                Binding: Hardcover

                                Exports & ImportsExports & Imports | Economics | Business & Investing | Subjects | Books
                                GeneralGeneral | Popular Economics | Business & Investing | Subjects | Books
                                Human Resources & Personnel ManagementHuman Resources & Personnel Management | Industries & Professions | Business & Investing | Subjects | Books
                                Management & LeadershipManagement & Leadership | Business & Investing | Subjects | Books | Business Ethics | Consolidation & Merger | Decision-Making & Problem Solving | Distribution & Warehouse Management | Industrial | Information Management | Leadership | Management | Management Science | Motivational | Negotiating | Operations Research | Planning & Forecasting | Pricing | Production & Operations | Project Management | Quality Control | Risk Assessment | Statistics | Strategy & Competition | Systems & Planning | Systems Analysis | Teams | Total Quality Management | Training
                                GeneralGeneral | Science | Subjects | Books
                                ASIN: 0538810238
                                Global Perspectives on Organizational Conflict
                                Average customer rating: 5 out of 5 stars
                                • excellent!
                                Global Perspectives on Organizational Conflict

                                Manufacturer: Praeger Publishers
                                ProductGroup: Book
                                Binding: Hardcover

                                GeneralGeneral | Organizational Behavior | Business & Investing | Subjects | Books
                                GeneralGeneral | Business & Investing | Subjects | Books
                                LeadershipLeadership | Management & Leadership | Business & Investing | Subjects | Books
                                ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
                                GeneralGeneral | Social Sciences | Nonfiction | Subjects | Books
                                GeneralGeneral | Business & Finance | New & Used Textbooks | Stores | Books
                                ASIN: 027593828X

                                Book Description

                                This edited collection examines organizational conflict and how it is handled in seven different countries (and cultures) around the globe: France, Japan, the Netherlands, Norway, South Africa, Spain, and Turkey. Experts on each country discuss how various social, cultural, and economic forces affect conflict management; how managerial styles differ with regard to organizational and interpersonal conflict management; alternative dispute mechanisms available in each country for the resolution of conflict; and how general managerial effectiveness can be improved with respect to organizational conflict.

                                Customer Reviews:

                                5 out of 5 stars excellent!.......1998-10-14

                                this is one of those rare business books written with style and thought. a must for any serious reader.
                                Organizational Communication and Management: A Global Perspective (Suny Series in Human Communications Processes)
                                Average customer rating: Not rated
                                  Organizational Communication and Management: A Global Perspective (Suny Series in Human Communications Processes)
                                  Andrzej K. Kozminski
                                  Manufacturer: State University of New York Press
                                  ProductGroup: Book
                                  Binding: Paperback

                                  GeneralGeneral | Organizational Behavior | Business & Investing | Subjects | Books
                                  InternationalInternational | Economics | Business & Investing | Subjects | Books
                                  GeneralGeneral | Business & Investing | Subjects | Books
                                  GeneralGeneral | Social Sciences | Nonfiction | Subjects | Books
                                  ASIN: 0791413063

                                  Books:

                                  1. The Boom and The Bubble: The US in the World Economy
                                  2. The Courtyard Practice Set, Narrative
                                  3. The Culturally Customized Web Site: Customizing Web Sites for the Global Marketplace
                                  4. The Economics of Global Turbulence
                                  5. The Economics of Innocent Fraud: Truth For Our Time
                                  6. The Economy Today + DiscoverEcon with Paul Solman Videos
                                  7. The End of Laissez-Faire: The Economic Consequences of the Peace (Great Minds Series)
                                  8. The External Control of Organizations: A Resource Dependence Perspective (Stanford Business Classics)
                                  9. The Firm, the Market, and the Law
                                  10. The Generation Y Money Book : 99 Smart Ways to Handle Money

                                  Books Index

                                  Books Home

                                  Recommended Books

                                  1. Labor Relations and Collective Bargaining: Cases, Practice, and Law
                                  2. No Retreat, No Surrender: One American's Fight
                                  3. Jibberboosh
                                  4. Healthcare Information Management Systems: Cases, Strategies, and Solutions
                                  5. Integrity Selling for the 21st Century: How to Sell the Way People Want to Buy
                                  6. Last Lobo, The
                                  7. Lonely Planet Greece
                                  8. Choosing the Right Business Entity: Tax Practitioner's Guide 2001
                                  9. Lessons from the Future: Making Sense of a Blurred World from the World's Leading Futurist
                                  10. Weiss Ratings' Guide to Banks and Thrifts: A Quarterly Compilation of Financial Institution Ratings