Book Description
In turbulent times, the ability to communicate with power and purpose becomes a crucial leadership competency. Smart executives realize that leadership communication isn't a matter of "making nice," but a strategic necessity.
Organized around an original model defining the important communication roles a leader must fill, The Leader as Communicator examines roles as diverse as trust-builder and critic, renewal champion and navigator, learning advocate and provocateur. The book presents case studies of organizations including Cadillac, Emerson, and Saturn, plus dozens of other examples. Packed with strategies and tactics showing how leaders can shape the communications climate of their organizations, the book culminates with assessment exercises that let readers measure their own communication skills.
This insightful book demonstrates how to become a stronger, more confident leader -- one who can use communication to build alignment, enthusiasm, and productivity.
Customer Reviews:
The "Leader as Communicator" for educational leaders.......2003-09-12
The Leader as Communicator is an invaluable resource for school principals. While written for and about the world of business, this book has direct application to the world of school leadership. The book is readable with clear examples and lists of strategies related to issues central to school leadership in this period of high stakes educational reform. The sections on incorporating the use of data into storytelling, helping employees create meaning for their work, and strategies for building trust are expecially applicable to school principals.
Peter T. Wilson, EdD., educational consultant, former Director of School Leadership for the Danforth Foundation and former principal.
Average customer rating:
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Spielregeln für Beruf und Karriere: Erfolg als Mitarbeiter und Führungskraft (VDI-Buch / VDI-Karriere)
Heiko Mell
Manufacturer: Springer
ProductGroup: Book
Binding: Hardcover
 Human Resources & Personnel Management
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Management
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ASIN: 3540234950 |
Book Description
Unser Wirtschaftssystem, in dem sich Angestellte und Führungskräfte bewegen, funktioniert nach geschriebenen und ungeschriebenen Regeln. Doch während wir in anderen Bereichen mit betreffenden Regeln vertraut gemacht werden, stolpern qualifizierte und ambitionierte Berufstätige in der Wirtschaft weitgehend uninformiert durch die „Minenfelder" von Bewerbung, Berufswegplanung/-gestaltung, Arbeitsalltag, Arbeitgeberwechsel/Kündigung bis hin zur Zeugnisfrage. Sie haben zu kurze oder lange Dienstzeiten pro Firma, lassen den „roten Faden" im Werdegang vermissen, schreiben erfolglose Bewerbungen, behandeln ihren Chef falsch, ruinieren leichtsinnig ihren Marktwert auf dem Arbeitsmarkt und stellen schon mit ihrer Startposition zentrale Weichen falsch. Das Buch erläutert die wichtigsten Regeln dieses (beruflichen) „Spiels" und weist den Weg zum Erfolg. Der Autor ist mit 40 Berufsjahren im Metier einer der erfahrensten Fachleute Deutschlands und schreibt seit 20 Jahren jede Woche ausführlich über diese Themen in den VDI-Nachrichten.
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Canals and Communities: Small-Scale Irrigation Systems (Arizona Studies in Human Ecology)
Manufacturer: University of Arizona Press
ProductGroup: Book
Binding: Hardcover
General
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ASIN: 0816515921 |
Book Description
This digital document is an article from American Antiquity, published by Society for American Archaeology on October 1, 1997. The length of the article is 1030 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: Canals and Communities: Small-Scale Irrigation Systems.
Author: Glenn Davis Stone
Publication:
American Antiquity (Refereed)
Date: October 1, 1997
Publisher: Society for American Archaeology
Volume: v62
Issue: n4
Page: p764(3)
Article Type: Book Review
Distributed by Thomson Gale
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Quasars Observed (Cambridge Astrophysics)
Belinda Wilkes
Manufacturer: Cambridge University Press
ProductGroup: Book
Binding: Hardcover
Astronomy
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ASIN: 0521450195 |
Book Description
Season of Lovers describes the engaging journey of a single woman through a sensuous world. It motivates the reader to discover the joys of self-awareness and sensory experiences. Seasonal journal notes, enchanting pictures, and selected quotations encourage the enjoyment of the natural world and the beautifully created self.
Customer Reviews:
Fan of CB since I was in middle school.......2007-07-30
First...Angelbaby'smom is my wife! I have ALL of bass's books and have read them many times. Yes, the first ripped book was short and to the point.....not necessarily a tradjedy. Yes, he took steroids...In '78 and '79 ONLY. He very quickly relized it was a fool's game. By the way, he got them through his physician (legal at the time) and took them in rediculously small doses compared to what today's bodybuilding clones do. His advice in all his books is timeless and simple. A fool might confuse that with it being "outdated". Truth is never outdated. Clarence is an awesome charachter. If you find his diet too bland or restictive then YOU have a problem....you are weak. Don't blame your weakness on Bass. Don't be jealous of his ability. Try to do as he does.....that's what his books are all about. If you think you can't walk the walk, you're probably right. Go buy the Atkins book and suffer for your ignorance with the other weak fools who want an easy answer.
Extreme - The 2.4% Body Fat Diet is worth it, but careful with the rest (steroid use)........2006-07-31
Ripped is the sort of book you want to keep on your shelf when you feel that you want to take your diet to a whole other level for a short period of time (or longer if you can do it). Clarence Bass should also be congratulated for telling it like it is. He just comes straight out and says "I have taken steroids to keep from loosing muscle when I diet". He talks about his cycles. I read this book in day. It is only 88 pages. Probably the big question is what he eats to look like that. The answer is actually quite obvious. He eats hardly anything. But before we get to that, let us talk about Clarence, and his classic book Ripped. Basically Clarence got into bodybuilding late in the game and entered the over 40 contents for Mr. America and Mr USA. He wins a lot of them because he isn't just ripped, the guy is etched. His abdominals are chiselled. So naturally there are those out there who want that look and he tells you straight how he did it. He figured out how to diet down and keep muscle while involved in weight control experiments with NASA who took an interest in him. He also describes the water tank displacement method of calculating body fat percentages (BF%). However he does talk a bit about training and a lot of stuff has changed. Basically he tried bulking and cutting but lost all his muscle when he dropped his BF% to the low figures using traditional bulk and cut methods. So he took steroids next time and he kept his muscle. That is basically what he did and so for natural bodybuilders the book sort of stings when you read this. You are not going to learn how to keep lots of muscle and drop your BF% down to 2.4% without roids by using the advice in Ripped. However a lot has changed since then with regards to bulking and cutting and trying to stay lean while not getting too fat. Clarence obviously got too fat and so lost a lot of muscle he gained because he had to cut drastically. Nowadays bulking and cutting is more controlled than what Clarence did in the late 70s. So apart from that the only real reason to get Ripped is for his mad cutting diet that will strip everything off you to make you not just Ripped, but etched! So for the etched look he recommends some eggs and cereal for breakfast, peanut butter sandwich and yogurt with an apple for lunch. Some eggs, toast and a salad as big as you can eat for dinner. The evening meal has milk, some supplements and decaffeinated coffee. He has some other diets in the book, but not many and they are really borderline crazy like what you have just read there. Nobody would seriously think about these kinds of diets unless they really want to go from very slim to extreme and that is where this book works. It is all very extreme dieting (for people with defined abs who want to bring out other parts that are rarely seen!) and good to know how to shave of a few extra lbs. It is all extreme stuff but if it is extreme you want it is extreme you will get.
*Updates*
- Saccharin is included in his diet. Saccharin can cause cancer. Replace with berries or something.
- Instead of wheat germ you can use oats.
- You can also use oats instead of the fyblend fibre supplement.
A Bit Dated.......2005-06-02
This is really a pretty good little book regarding bodybuilding diets, etc. It has some references about steroid use. Just remember this book was written in late 1970's - early 1980's. It's got some good diet hints.
Clarence is the MAN!.......2005-01-22
I first started reading and following the ripped program two years ago. I grew up a chubby kid and had weight problems as an adult. growing up on refined foods. since i was a "guy" it seemed to be no big deal. i was just husky. I lost a bunch of weight 10 years ago. mainly because i cut down on the beer, and heavy breakfasts. I was 5'11" and weighed 230lbs, and dropped down to maybe 180. Still i was kinda flabby. i have tried diferant programs over the years with no real benifits. the infomercials always looked so good. i always wanted that chiseled/ripped look, but NEVER could obtain it. I thought maybe it was just me, and it was not possible. well let me tell you IT IS. With Clarence Bass's aproach you will succeed. It is really easy which of course is important if you want to stick to it. he is VERY thorough, and has done his homework. being an attorney i guess it is in his nature. i have all but one of his books, but this is the one i am reveiwing. since it was his first and mine. all CB's books are awesome. i have read them all over and over till i practically had them memorized. his "three pronged aproach" is his/the secret. one day i started noticing that is was getting Ripped. i could not belive my eyes. i swear i would look in the mirror and think who is that. and all the guys/girls in the gym were looking at me too. i am not kidding. it is really easy to follow and understand. buy all of Clarence Bass's books! you will not be sorry.
Insightful and candid account of how Clarence got ripped.......2003-04-30
Clarence provide and insightful look at his diet and training to get his incredibly ripped (low body fat, muscular and vascular) physique. He details his experimentation with diet, exercise and steriods -- yes, he is candid about the benefits and draw backs of steroids ...and comes out against them on balance.
Lean for Life might be a better book from the same author for non-body builders (although this is a good book too) and it is a little more up to date and more targeted to a wider audiance.
Customer Reviews:
Making Out Rocks.......2007-06-27
When I opened up "Making Out in Korean", I opened up to the pages that told me what to say when getting lucky with a lady. I found a lot of the phrases useful and modern, unlike a lot of other Korean phrase books out there. Of course everyone wants to know how to say, "F*** You!" in a different language, but then again we all need to know how to say "You better use a condom!"
It's a useful tool, but you need to incorporate other tools to fully get a grasp on learning the language. Listening to Pimsleur's Korean CD's will teach you nothing but formal conversational tools, so it's good to always add both levels of respect (while speaking) in your vocab!
Easy to follow.......2007-06-26
This is so far the easiest book I have found to be
able to translate from Korean to English. It is really not a text type book. I believe it is more
for just understanding everyday language expressions
better. If you watch any of the Korean Series you
can pick up on some of the language a little better.
I do not speak the language at all and
I find it helpful. Probably a great book to take with
if you are traveling to Korea. (PLEASE NOTE: This
book does have word explanations that I don't think
are suitable for Under Age of 17)
Fun book.......2006-02-28
If you only want to buy one Korean phrasebook, then this isn't the one for you. If you're a beginning student of Korean and want something to flip through, then this book can be useful. It all boils down to Chapter 13 - "Lover's Language". My Korean girlfriend had a lot of fun reading through that chapter, and I was doubled over in laughter due to the suprise of what she was saying--and she knew what she was saying because everything is written in English and Korean (using hangul and two romanization forms). Speaking of hangul, just go ahead and learn it--it's easier than the alphabet, and you may actually be understood when you use the book.
Fun and Helpful.......2006-01-08
I got this book from a friend, and I must say it is a welcome addition to my library. The first few chapters are useless to me, as a high-beginner student of Korean, but the last half of the book is priceless.
The curses and lover's language sections contain phrases that you won't find in any other book (although you can find them all on the Internet rather easily).
This book has provided many laughs when I take it out after a few drinks at the bar with some Korean friends and innocently begin to "practice my Korean". Many of the phrases are actually helpful in the bedroom, as well.
I would say that anyone looking for a general phrase book should look elsewhere, but anyone looking for a fun, light-hearted primer, this is the way to go. Word of Caution: the explanation of Hangeul pronunciation in introduction couldn't possibly be more wrong. My eyes popped out of my head upong seeing that "eo" is pronounced like the "ur" in "turd", and "o" like the "a" in "fall". Couldn't be more wrong. So, learn the alphabet before buying this book.
Almost Useless.......2005-12-09
I like languages but, in general, I have little regard for phrase books. Occasionally, though, they can prove useful. This one is less useful than usual.
The title made me think in terms of "just getting by". Since that's about all phrasebooks are good for, it is accurate in this respect. Making out, however, has a different meaning in this title. It refers to making out in the sense of a couple of teenagers in the back seat of a car. This takes up relatively little space in the book; it's just a section toward the end. Most of the book is a garden variety, less comprehensive than most, phrasebook.
All of 6 pages are given over to grammar and teaching the script. The remainder is a compendium of phrases grouped according to topic. Some of the phrases are useful. Most are less so. As a man of the cloth, "I don't like wearing a condom" is not a subject which comes up, so to speak, very often.
This will not teach the language. Phrasebooks are not useful for that. This one will not present much in the way of useful phrases either.
Book Description
The tale of Bluebeard's Wife--the story of a young woman who discovers that her mysterious blue-bearded husband has murdered his former spouses--no longer squares with what most parents consider good bedtime reading for their children. But the story has remained alive for adults, allowing it to lead a rich subterranean existence in novels ranging from Jane Eyre to Lolita and in films as diverse as Hitchcock's Notorious and Jane Campion's The Piano.
In this fascinating work, Maria Tatar analyzes the many forms the tale of Bluebeard's Wife has taken over time, particularly in Anglo-European popular culture. It documents the fortunes of Bluebeard, his wife, and their marriage in folklore, fiction, film, and opera, showing how others took the Bluebeard theme and revived it with their own signature twists.
In some tales the wife is a deceiver; in others she is a clever investigator. Earlier ages denounced Bluebeard's wife for her "reckless curiosity" and for her "uncontrolled appetite"; our own times have turned her into something of a heroine, a woman who rescues herself--and often her marriage--through her detective work and psychological finesse. And as for Bluebeard? Once considered a one-dimensional brute, he has found renewed cultural energy both as a master criminal who kills in order to create a higher moral order and as an artist figure who must shield himself against intimacy to foster his creative powers. A brilliant account of how one classic fairy tale has been continually reincarnated, Secrets beyond the Door will appeal to both literary scholars and general readers.
Average customer rating:
- Finally someone understands how the associate feels!!
- Yahoo! Finally!
- Comes from an author's knowledge of the retail industry
|
Two Sides to Every Coin... The Customer Isn't Always Right!
Naomi Black
Manufacturer: DNJ Books
ProductGroup: Book
Binding: Paperback
General
| Business & Investing
| Subjects
| Books
Customer Service
| Industries & Professions
| Business & Investing
| Subjects
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ASIN: 0975361805 |
Book Description
AN INSIDE STORY of CUSTOMER SERVICE
"Two Sides To Every Coin" is an intimate, inside look into what retail personnel must face every day when dealing with consumers. Funny and poignant, it explores the depths that consumers will sink to in order to get their way -- and the lengths they will go to when they don't. It challenges the cliché, "The customer is always right" by showing that often, the customer is in fact wrong. It reveals just how hard customers will lean on that phrase to increase their own level of self-importance, while tearing down the level of importance of others. While the book is highly focused on the actions of consumers, it also offers the consumer insight into the different types of retail stores and how their operations run. It touches on specific store policies and the reason for their implementation, and gives the consumer a clearer picture as to why retail stores do not all follow the same guidelines. For many of the associates who work in the industry, it is, finally, a voice.
Customer Reviews:
Finally someone understands how the associate feels!!.......2004-10-15
It is about time that someone wrote about the trials and tribulations that associates go through everyday when they go to work. This book says it all. Every customer should read this book before they step foot into a retail store. Yes, customer service is our top priority, but there are limits to what we can and should do to satisfy a customer. I believe that everyone in the U.S. should have to work just 1 day in a retail store to understand what we must put up with. What happened to treating people the way you want to be treated!! Thanks Naomi!!
Yahoo! Finally!.......2004-07-19
Finally someone had the nerve to write a book as such! Awesome! It was sooooo needed. For anyone who works in the retail industry and has dealt with those CIAR club customers - here is your voice! Working in retail should be just like any other job -we should not have to deal with being cussed at, yelled at, or insulted just because someone didn't get their way. Hats off to you Naomi - it's about time someone showed them how stupid they look!
Comes from an author's knowledge of the retail industry.......2004-07-09
Finally: a guide which comes from an author's knowledge of the retail industry and daily dealings with troublesome customers! Naomi Black's Two Sides To Every Coin is provocatively subtitled "The Customer Isn't Always Right!" - and cogently explains why. Accounts of retail complaints and resolutions pinpoint when the consumer is right and when fair is fair. Two Sides To Every Coin offers guidelines for assessment and problem solving at the retail level, and any involved in customer service will consider it both eye-opening, entertaining and educational (and all too true!).
Average customer rating:
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Globalization and the Theory of Input Trade (Ohlin Lectures)
Ronald W. Jones
Manufacturer: The MIT Press
ProductGroup: Book
Binding: Hardcover
Exports & Imports
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International
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ASIN: 026210086X |
Book Description
As trade liberalization and the fragmentation of production processes promote greater international exchange of inputs, economists must adjust their thinking on trade issues. Transport costs have plummeted, and the difficulties of communicating between locales half a world apart have practically vanished. In this book Ronald Jones suggests how the basic core of real trade theory can be modified to take into account the increased international mobility of inputs and productive factors. He emphasizes the role of country "hinterlands" and how it is related to agglomeration effects in determining the location of economic activity. After discussing the positive aspects of enhanced mobility for output patterns and market prices, Jones evaluates the significance of globalization for governmental trade policies and public attitudes about regional alliances.
Book Description
This digital document is an article from Southern Economic Journal, published by Southern Economic Association on July 1, 2001. The length of the article is 464 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: Globalization and the Theory of Input Trade.(Brief Article)
Author: Henry Thompson
Publication:
Southern Economic Journal (Refereed)
Date: July 1, 2001
Publisher: Southern Economic Association
Volume: 68
Issue: 1
Page: 206
Article Type: Brief Article, Book Review
Distributed by Thomson Gale
Average customer rating:
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European Monetary Integration: Past, Present and Future (Elgar Monographs)
Manufacturer: Edward Elgar Publishing
ProductGroup: Book
Binding: Hardcover
Exports & Imports
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Money & Monetary Policy
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ASIN: 1840645792 |
Book Description
This highly topical book examines the development and future prospects for economic and monetary union in Europe. European Monetary Integration examines the background to economic and monetary union from a historical perspective that distinguishes between national and supranational currency areas, and an optimal currency area theory. The gradualist transition process is also considered.
The authors, leading academics from five European countries, consider the principal economic policies to be followed in achieving economic and monetary union. The role of the European central banks and monetary policy is examined, along with fiscal policy in monetary union and the operation and policies of the labor markets. The authors discuss the economic relationships between the Euro area and other European economies including the transition and accession economies of Eastern Europe.
Average customer rating:
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Foreign and Security Policy of the European Union: Past, Present and Future (Contemporary European Studies)
Fraser Cameron
Manufacturer: Sheffield Academic Press
ProductGroup: Book
Binding: Paperback
General
| Europe
| History
| Subjects
| Books
General
| Law
| Subjects
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General
| Politics
| Nonfiction
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Relations
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Study
| New Testament
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All Titles
| Qualifying Textbooks - Fall 2007
| Stores
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Nonfiction
| Qualifying Textbooks - Fall 2007
| Stores
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Religion & Spirituality
| Qualifying Textbooks - Fall 2007
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ASIN: 1841270016 |
Book Description
This volume collects selected papers on the European Union from the thirteenth Congress of the International Economic Association held in Lisbon, September 2002. It starts with an address by Romano Prodi, President of the European Commission, who sets the tone for the other papers by describing and evaluating two of the greatest accomplishments of the EU: economic and monetary union, and EU enlargement. Other authors deal in detail with various aspects of these and other issues, using a mixture of theoretical, empirical, and other tools.
Book Description
This digital document is an article from Atlantic Economic Journal, published by Atlantic Economic Society on September 1, 1990. The length of the article is 4052 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: Economic status of Switzerland: past, present, and future. (The Impact of 1992 Europe)
Author: Franz Blankart
Publication:
Atlantic Economic Journal (Refereed)
Date: September 1, 1990
Publisher: Atlantic Economic Society
Volume: v18
Issue: n3
Page: p12(6)
Distributed by Thomson Gale
Book Description
This digital document is an article from Town and Country Planning, published by Town and Country Planning Association on March 1, 2005. The length of the article is 2508 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: ESPON--past, present, and future: Simin Davoudi examines the aims, impact, and potential of the European Spatial Planning Observation Network, the EU-sponsored network of institutions researching aspects of European spatial planning.(special issue: european spatial planning)
Author: Simin Davoudi
Publication:
Town and Country Planning (Magazine/Journal)
Date: March 1, 2005
Publisher: Town and Country Planning Association
Volume: 74
Issue: 3
Page: 100(3)
Distributed by Thomson Gale
Average customer rating:
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The Expanding European Union: Past, Present, Future
Manufacturer: Lynne Rienner Publishers
ProductGroup: Book
Binding: Hardcover
General
| Europe
| History
| Subjects
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General
| Law
| Subjects
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General
| International Law
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| Books
General
| Politics
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Relations
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ASIN: 1555876234 |
Book Description
This yearbook contains basic information on export-import, investment and business opportunities in the respected country. Provides information on government structure, economy, business climate, regulations, and more... Includes basic statistics, information on the most important business contacts and business travel. Updated annually.
Book Description
This yearbook contains information on investment business opportunities, international economic projects, tenders, government projects, marketing and export-import opportunities information.
Books:
- The Magazine From Cover to Cover : Inside a Dynamic Industry
- The Mathematics of Technical Analysis: Applying Statistics to Trading Stocks, Options and Futures
- The Memory Jogger 9000/2000: A Pocket Guide to Implementing the ISO 9001 Quality Systems Standard Based on BSR/ISO/ASQ Q9001-2000
- The Natural Step for Communities: How Cities and Towns Can Change to Sustainable Practices
- The New Public Finance: Responding to Global Challenges
- The No-Nonsense Guide to Globalization (No-Nonsense Guides)
- The Pecking Order: Which Siblings Succeed and Why
- The Professional Guide: Dynamics of Tour Guiding
- The Resurgence of East Asia: 500, 150 and 50 Year Perspectives (Asia's Transformations)
- The SAP R/3 Guide to EDI and Interfaces
Books Index
Books Home
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- Modern Management
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- People as Care Catalysts: From Being Patient to Becoming Healthy
- Yearbook Of The International Law Commission 1999: Report of the Commission to the General Assembly
Great Communication Secrets of Great Leaders
The Leader's Voice: How Communication Can Inspire Action and Get Results!
Communicating for Change (Jossey Bass Business and Management Series)
The Leadership Solution
Art of Winning Commitment, The: 10 Ways Leaders Can Engage Minds, Hearts, and Spirits
