Building Donor Loyalty: The Fundraiser's Guide to Increasing Lifetime Value

Book Description

Building Donor Loyalty is a hands-on guide written for professional fundraisers that outlines the factors that drive donor retention, explains how to keep donors committed to an organization, and offers suggestions for developing donor value over time. It is based on data drawn from a research program which included more than 20,000 nonprofit organizations and was funded by the Aspen Foundation and the Indiana Fund through the Center on Philanthropy at Indiana University. Building Donor Loyalty contains a variety of illustrative case studies that demonstrate the power of effective donor retention strategies and clearly explains each of the factors that can build donor retention. It includes tools and techniques that have proven successful when growing long-term relationships with donors and offers practical advice for fundraisers who want to integrate this knowledge into their own thinking, planning, and practice.

Download Description

Bestselling author Dan Gookin has updated his classic guide to cover CD burner/DVD combo drives, processor upgrades, flat panel displays, new modem and networking options, new peripherals, laptops, and more

Average customer rating:

Building Donor Loyalty : The Fundraiser's Guide to Increasing Lifetime Value
Elaine Jay Adrian Sargeant
Manufacturer: NY
ProductGroup: Book
Binding: Hardcover
ASIN: B000MU6S9U

Average customer rating:

Straight to the point, well-organized, and extremely practical.

Good Insight, Quick/Easy Read

Excellent

weLEAD Book Review by the Editor of leadingtoday.org

Best 'How To' Book I have ever Read....

Six Disciplines for Excellence: Building Small Businesses That Learn, Lead and Last
Gary Harpst
Manufacturer: Synergy Books
ProductGroup: Book
Binding: Paperback

General | Business & Investing | Subjects | Books
Leadership | Management & Leadership | Business & Investing | Subjects | Books
Management | Management & Leadership | Business & Investing | Subjects | Books
General | Small Business & Entrepreneurship | Business & Investing | Subjects | Books
Organizational Learning | Organizational Behavior | Business & Investing | Subjects | Books
Similar Items:

The 7 Irrefutable Rules of Small Business Growth

Fire Someone Today: And Other Surprising Tactics for Making Your Business a Success

It's Not What You Say...It's What You Do: How Following Through At Every Level Can Make Or Break Your Company

Entrepreneur Magazine's Ultimate Small Business Marketing Guide: Over 1500 Great Marketing Tricks That Will Drive Your Business Through the Roof

Lessons on Leadership: The 7 Fundamental Management Skills for Leaders at All Levels

ASIN: 1933538813

Book Description

Six Disciplines Leadership Centers are dedicated to helping small businesses achieve and sustain success. Six Disciplines for Excellence provides six fundamental business principles that are specifically designed to help small businesses move beyond momentary success to attain enduring excellence. This book is not for those who are looking for a quick fix. Six Disciplines for Excellence is a long-term fitness program, not a fad diet.

Customer Reviews:

Straight to the point, well-organized, and extremely practical........2007-05-14

Before I comment on the book, I should say that I've been consulting on management and leadership issues for more than 18 years, working with the entire spectrum of business--from small regional concerns to companies in the Fortune 500. Much of my work during this time has been with leadership and management teams, enhancing and refining their thinking processes and tools to move them from surviving to thriving. Over the years I kept honing my programs to provide the best and most essential components. After working with hundreds of businesses, I've seen, heard, and read a lot.

So with that background, I have to give Six Disciplines for Excellence a full and complete endorsement. Too many books on management and leadership talk about theory and principles. I agree with one of the other reviewers that this book is 20% principles and 80% "how-to." This book just screams practical.

In my opinion, anyone in business would do well to make Six Disciplines mandatory reading throughout their leadership team--and then add the "how-to" sections as action items on their meeting agendas. Even better: locate a top-notch consultant/facilitator to help stay on track re: following through on the action-items.

Reason: Like other reviewers have mentioned, reading this book and then following through on the action steps are two different things.

Perhaps it's best to consider Six Disciplines a workbook--and it's probably the best business-building workbook I've seen. In my opinion, many larger organizations would benefit from reading it, too. It's easy to read and it outlines of the key steps for success. No fluff. Just straight to the point, well-organized, and extremely practical.

Read it and you'll be enlightened.
Do what it says and you'll be moving your business from "surviving" to "thriving."

- Dan Bobinski
CEO / Director - The Center for Workplace Excellence

PS. Despite the similarities between the name of my business and the title of Gary Harpst's book, I've not met the man (as of this writing) and we have no affiliation. --But after reading his book it seems like he's certainly someone one would want to meet!

Good Insight, Quick/Easy Read.......2007-04-27

I primarily purchased this book to gain insight into the corporate planning of my employer and in the interest of possibly starting my own business some day. This book provide a quick, easy read and a great companion to "Fire Someone Today (And Other Surprising Tactics for Making Your Business A Success)".

While "Fire Someone Today" provided some examples of harsh lessons and the values of good planning, this book provided the "how to" side of that approach. 6D4E did not provide many powerful, real-world examples/stories, but took the time to explain how to avoid the bad side. I recommend both of these books as a pair.

I would not recommend reading this book on its own (unlike "Fire Someone Today"). Without an understanding of "lessons learned" and what others are thinking (such as looking at the "Inside the Minds" series from Aspatore Books), this book merely provides you with a "hey, you should do this" without showing the negative side or how your particular role fits into the plan.

Without an understanding of your position (Inside the Minds) and how things have failed (Fire Someone Today), this book will be ineffective and merely tossed to the side until you learn those harsh lessons yourself.

Excellent.......2007-01-11

The book describes excellent facts that most if not all other books do not describe. Therefore the information is fairly unique and valuable and will definetely add to your repatoire of knowledge and skills.

If you can afford the book then purchase it., the cover design is terrible and they could have done a much better job marketing the book, but this is one of those books with excellent insight and information and crappy marketing. The book has more potential that what it appears from the cover. I give it 8/10, or probably in the top 10% of business books.

weLEAD Book Review by the Editor of leadingtoday.org.......2006-10-19

Most new jobs created in the United States today are the result of small businesses forming or expanding. Gone are the days when large manufacturers rapidly created hundreds or thousands of jobs to support their growing requirements. However, small businesses have special needs, not only to survive the early years but to sustain their foundational growth. Author Gary Harpst actively taps into these critical needs in Six Disciplines For Excellence.

As Harpst mentions in the Introduction, "figuring out the right things to do isn't nearly as difficult as continuing to do them over the long term". He continues by commenting why this book was written, "That passion is directed toward helping small businesses not only achieve excellence, but sustain it". Throughout the remainder of the book, Six Disciplines For Excellence integrates the best practices to grow a small business and unifies them into a interconnected plan. Furthermore, unlike most business books, Harpst cleverly focuses on implementation (how to) rather than simply principles. He states that this "book's content is focused 20% on principles and 80% on implementation".

Six Disciplines For Excellence is composed of 10 chapters and an Epilogue. The first three chapters introduce the book and discuss the challenges of being a small business. The next six chapters each discuss one of the six disciplines. For example, chapter eight analyzes the fifth discipline entitled Innovate Purposely. In this invigorating chapter Harpst demonstrates how innovation works in concert with the other disciplines and how it should permeate the daily culture of a small business.

This is a book that should be read by everyone who leads a small business. Six Disciplines For Excellence has the clever ability to connect solid principles together with proven strategies to create a workable plan. It makes sense of the seemingly complex and fragmented problems facing any organization in a book that is colorful, easy to comprehend and well written. If you own, manage or lead a small business, this book will make you and your organization better!

Best 'How To' Book I have ever Read...........2006-09-21

I have read hundreds of books on leadership, strategy, and management and have for years continued to struggle to 'operationalize' strategy & the management of strategy execution. This is the best book I have ever read to overcome my struggles and have bought copies for everyone on my leadership team. We will adopt the 'Six Disciplines' methodology and I know my business will be better for it.

Book Description

Comprehensive review of the latest developments in cytokine research Focuses on the structures and functions of the best characterized cytokines The ideal supplementary text for students on immunology courses This volume brings the student completely up to date with all the latest information in the fast moving field. Presented in a clear and accessible format, the information is drawn from many primary sources, ensuring the student an in-depth look at the field. With the growing importance of cytokine biology to the understanding of the development and control of immune reactions, this book will be an essential text for students of this discipline.

Average customer rating:

Cytokines in Animal Health and Disease

Manufacturer: CRC
ProductGroup: Book
Binding: Hardcover

General | Agricultural Sciences | Science | Subjects | Books

Animal Husbandry | Agricultural Sciences | Science | Subjects | Books

General | Medicine | Subjects | Books

General | Veterinary Medicine | Medicine | Subjects | Books

All Titles | Qualifying Textbooks - Fall 2007 | Stores | Books

Medicine | Qualifying Textbooks - Fall 2007 | Stores | Books

Professional | Qualifying Textbooks - Fall 2007 | Stores | Books

Science | Qualifying Textbooks - Fall 2007 | Stores | Books
ASIN: 0824794354

Book Description

This work offers comprehensive, up-to-date coverage of cytokine biology in veterinary and agricultural species, describing the role of cytokines in physiological and pathological processes. It addresses recent advances and new information on the function of cytokines in reproduction, detoxification of xenobiotics, growth modulation and other areas, and discusses the approaches to and pitfalls of studying cytokines in animals.

Book Description

Fundamental Concepts of Bioinformatics is the first book co-authored by a biologist and computer scientist that is specifically designed to make bioinformatics accessible and provide readers for more advanced work. Readers learn what programs are available for analyzing data, how to understand the basic algorithms that underlie these programs, what bioinformatic research is like, and other basic concepts. Information flows easily from one topic to the next, with enough detail to support the major concepts without overwhelming readers. Problems at the end of each chapter use real data to help readers apply what they have learned so they know how to critically evaluate results from both a statistical and biological point of view. Focus on fundamentally important algorithms at the core of bioinformatics. For anyone interested in bioinformatics (in biology or computer science), computational biology, molecular biology, or genomics.

Customer Reviews:

A great textbook and reference book for both students and researchers........2006-09-20

Bioinformatics is a burgeoning interdisciplinary field that holds great promise in handling large scale biomedical data by computational approaches. The book "Fundamental Concepts of Bioinformatics" is a very important textbook and reference book for both biology and computer science students and researchers, as well as for those professionals in medical science, and the pharmaceutical industry. It goes with saying that many laboratory approaches are expensive and time consuming, and cannot hope to keep up with the rapid growth of available data, making computational approaches indispensable. While a number of books dealing with bioinformatics, most of them are generally limited in scope, and very few of them provide a comprehensive but easy understandable treatment from both computer science and biomedical principles. This book is unique and is well-organized, and provides a systematic but straightforward treatment of the various techniques used for bioinformatics. One of the attractive features of the book is the comprehensive coverage of the various types of data use in bioinformatics analysis, followed by computational approaches that are most suited to the particular data type. This book also helps researchers entering bioinformatics. The reader can quickly identify the chapters that are most relevant to their own interest. It could also be used as a textbook for a senior undergraduate or a graduate level bioinformatics course. It is a valuable resource to both students and researchers, no matter whether they perform experimental research or computer science studies. Computer scientists, mathematicians, and statisticians seeking to discover how bioinformatics is related to well-defined paradigms in computer science could also benefit greatly from this book. Professors Michael L. Raymer and Dan E. Krane have authored many research articles in both computer science and biological science. I highly recommend this book as a great textbook and reference book for both students and researchers.

good undergrad/opening text.......2003-09-22

Features

First bioinformatics primer for undergraduates. Personable writing style and numerous analogies make this text accessible to undergraduates.

Focus on fundamentally important algorithms at the core of bioinformatics.

Easy-to-do "paper and pencil" calculations make fundamental algorithms unintimidating for biology students and accessible to students with limited experience in computer programming.

Combined expertise (biology and computer science) of author team ensures an integrated approach and an appreciation for the biology and computer science tools and perspectives.

End-of-Chapter summaries tie together key concepts and provide real-world examples of the algorithms presented.

Detailed solutions to selected text questions are provided in the back of the text so students can check their answers.

Annotated Reading Material sections at the end of each chapter direct students to additional resources for further explanation.

Questions and problems at the end of each chapter help students apply their understanding of the material.

Contents

MOLECULAR BIOLOGY AND BIOLOGICAL CHEMISTRY.
DATA SEARCHES AND PAIRWISE ALIGNMENTS.
SUBSTITUTION PATTERNS.
DISTANCE-BASED METHODS OF PHYLOGENETICS.
CHARACTER-BASED APPROACHES TO PHYLOGENETICS.
GENOMICS AND GENE RECOGNITION.
PROTEIN FOLDING.
PROTEOMICS.

Book Description

This is the ultimate insider's look at the personalities of the players and coaches who contributed to "Celtics Pride." The late Johnny Most describes in vivid detail his firsthand accounts of the greatest Celtics moments in history! A referee once said that Johnny Most "could cause a riot at a High Mass" with his emotional, pro-Celtic descriptions. He turned shoving matches into "bloodbaths" and minor fouls into "vicious muggings." As Danny Ainge, Boston's recently appointed director of basketball operations commented, "I always believed we had thirteen guys on the active roster-twelve wore uniforms--and the thirteenth, Johnny Most, was the voice of the celtics!

Customer Reviews:

THE CD PUT A LUMP IN MY THROAT........2007-01-01

I GREW UP WITH THE BOSTON CELTICS AND LIVED THROUGH EVERYONE OF THESE GREAT GAMES. WHEN I HEAR THE GREATEST AND MOST UNIQUE PLAY BY PLAY ANNOUNCER OF ALL TIME MAKING THE CALLS AGAIN IT TOOK MY BREATH AWAY. THE BOOK ALONE IS GREAT BUT THE ACCOMPNYING CD WILL PUT YOU THROUGH A RANGE OF EMOTIONS-ALL GOOD.

Customer Reviews:

Exceptional Aid for All Writers.......2007-05-13

No writer can afford to be without this one! An excellent resource for all the grammatical rules you've forgotten since high school. I keep this beside my computer as I write.

My standby since Eisenhower........2007-04-29

I had an edition in the 1950's when I was in college, then bought the updated 5th edition in the 1960's. I have newer, bulkier books like _Chicago Manual_ of Style but for conciseness, correctness and convenience this little book is still my favorite. My advice, get an older edition if you can find it. My little book can fit in a large pocket, yet it is complete.

John Culleton

An old friend.......2007-03-07

Two or three millenia ago, when I first began college, the assigned handbook was the Harbrace, then in the second or third edition. Since then I have ben a military officer, a professional writer, a manager, and a teacher. Through each of these incarnations I have had the Harbrace at my elbow. I have never failed to find exactly the right advice, the right emphasis, and even the right choices to make my writing eminently readable.
Although its style is not didactic, it does present enough examples to keep both the old and the new writer from wandering off into that muddy stuff we se so often in magazines.
Buy one! That and a Strunk and White are all you need.

Book is good.......2006-10-29

Harbrace book rocks. The book was read by me and I like it. Theirs a good part when the book talked about how to not split infiitivs and I like that also, however, do'nt by this book if your all ready nice at writing, like me! C' YA.

Very complete!!!.......2002-12-05

I found this book to be a wonderful reference when writing anything from a short paper to a forty page research paper. Neither would have been possible without this text. A great buy!

Book Description

Filled with successful strategies for serving clients in today's flourishing art market, this definitive guide provides techniques for increasing sales opportunities and revenues in an ever-expanding field. Not just for art consultants, this excellent resource can serve artists, gallery owners and staff, and anyone interested in selling art to the corporate market. Details are provided on how to generate leads, navigate new markets and reach top decision makers, establish a profitable fee/commission structure, then write and present winning proposals. Art sources, how to handle and install art, art program management, professional ethics, marketing, publicity and advertising are all addressed, with sample contracts and forms provided.

Susan Abbott, coauthor of "Fine Art Publicity," assists Fortune 500 companies in acquiring and exhibiting art and developing art-related public relations programs. An eminent speaker who regularly conducts corporate art training seminars in the United States, Canada, and overseas, she lives in San Francisco.

Customer Reviews:

MUST READ.......2007-03-27

Great book. This book has helped me alot. Susan Abbott really breaks the business art consulting down with samples of letters and proposals to clients, telling you when to phone and when to write. This book is not just for art consultants but for anyone who is involved in the business side of art i.e. galleries and artists. I definitely reccomend this book.

The Action Selling Sales Training Book Series (Action Selling Book Series)

Average customer rating:

The Action Selling Sales Training Book Series (Action Selling Book Series)
Duane Sparks
Manufacturer: The Sales Board
ProductGroup: Book
Binding: Paperback

Insurance | Automotive | Nonfiction | Subjects | Books
ASIN: 097535695X

Product Description

The Action Selling Sales Training and Selling Skills Book Series includes: - Action Selling: How to sell like a professional, even if you think you are one. -Selling Your Price: How to escape the race to the bargain basement - Questions: The Answer to Sales - Masters of Loyalty: How to turn your sales force into a loyalty force The Action Selling Book Series will dramatically improve the sales behavior of your sales force. Action Selling: Are your salespeople "Winging It" during calls? With Action Selling, they`ll learn the Five Critical Sales Skills that really matter and how to follow a proven process that has helped over 300,000 become top selling producers. Selling Your Price: Do your salespeople rely on old habits, manipulative tricks or price concessions to close the sale? With Selling Your Price, salespeople learn how to sell value and protect margins while winning more business. Questions: The Answer to Sales: Do your salespeople depend on the gift of gab to win sales? With Questions, they`ll know how and when to ask the best-questions that lead to gaining commitment. Masters of Loyalty: Do your salespeople sell loyalty? With Masters, they`ll learn how to create real loyalty; loyalty that makes customers stop shopping and be forever deaf to competitor`s appeals.

Career Confidential: An Insider's Guide to Business

Average customer rating:

Insider's Guide to Business Careers

Career Confidential: An Insider's Guide to Business
Mark Kolakowski
Manufacturer: Bamboo Books
ProductGroup: Book
Binding: Paperback
ASIN: 0972261001

Product Description

A practical and entertaining guide to business careers by a veteran of the Fortune 500 trenches. Vital advice for job hunters, career changers, those keen to balance life and work or survive office politics (whatever their level of workforce experience). This book leads you through the career maze with witty, compelling anecdotes.

Customer Reviews:

Insider's Guide to Business Careers.......2007-09-25

Career Confidential is a clear and concise guide to business careers. It is a common sense guide and goes from thought provoking stories to factual broad accounts of what careers in business are. There is no substitute for real world experience and Mr. Kolakowski infuses the book with helpful insights from his career. I think this would be a good guide for both newcomers who are trying to understand what business careers are and for those changing careers. I teach college level students and I find they often do not really know what the business world holds for them. I highly recommend this book to them and to anyone who wants to learn about the business world.

Average customer rating:

Superdiscounit

Manufacturer: Springer
ProductGroup: Book
Binding: Hardcover

General | Architecture | Professional & Technical | Subjects | Books

Book Description

Hardly any other architects’ office has, like "the unit”, specialized in developing architectural corporate identity (CI). Commissions have, as a result, been received from food chain stores such as Standa in Italy or Merkur in Austria, for whom CI is important. Other clients have been companies in branches with strong and flexible retail design, as well as offices and headquarters. An instantly recognizable CI always played a central part, and has since proved to have had a lasting influence on commercial success. All this is reflected in the book developed and designed by section.a and section.d (wall*paper): The chapters "shopping”, "storing”, "banking” and "working” have CI and the architecture of "the unit” as their subject, and the material is presented by means of lively illustrations and essays by a selected group of authors.

Exploring Outsourcing: Case Studies of Corporate Libraries

Average customer rating:

Exploring Outsourcing: Case Studies of Corporate Libraries

Manufacturer: Special Libraries Association
ProductGroup: Book
Binding: Paperback

General | Reference | Subjects | Books

Books:

Books Index

Books Home

Recommended Books