Black December: Banking Instability, the Mexican Crisis, and Its Effect on Argentina (World Bank Latin American and Caribbean Studies)
Average customer rating: Not rated
    Black December: Banking Instability, the Mexican Crisis, and Its Effect on Argentina (World Bank Latin American and Caribbean Studies)
    Valeriano F. Garcia
    Manufacturer: World Bank Publications
    ProductGroup: Book
    Binding: Paperback

    Economic ConditionsEconomic Conditions | Economics | Business & Investing | Subjects | Books
    GeneralGeneral | Popular Economics | Business & Investing | Subjects | Books
    GeneralGeneral | Business & Investing | Subjects | Books
    Banks & BankingBanks & Banking | Industries & Professions | Business & Investing | Subjects | Books
    Economic ConditionsEconomic Conditions | International | Business & Investing | Subjects | Books
    ASIN: 0821339605

    Sacred Cows Make the Best Burgers: Paradigm-Busting Strategies for Developing Change-Ready People and Organizations
    Average customer rating: 5 out of 5 stars
    • Gee Why didn't someone think of that sooner?
    • Recommended reading for all managers
    • A must read book to help "fix" the work environment.
    Sacred Cows Make the Best Burgers: Paradigm-Busting Strategies for Developing Change-Ready People and Organizations
    Robert J. Kriegel , and David Brandt
    Manufacturer: Warner Books
    ProductGroup: Book
    Binding: Hardcover

    GeneralGeneral | Business & Investing | Subjects | Books
    ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
    Organizational ChangeOrganizational Change | Organizational Behavior | Business & Investing | Subjects | Books
    Similar Items:
    1. If it Ain't Broke...Break It!: And Other Unconventional Wisdom for a Changing Business World If it Ain't Broke...Break It!: And Other Unconventional Wisdom for a Changing Business World
    2. Sacred Cows Make the Best Burgers: Developing Change-Ready People and Organizations Sacred Cows Make the Best Burgers: Developing Change-Ready People and Organizations

    ASIN: 0446518409

    Customer Reviews:

    5 out of 5 stars Gee Why didn't someone think of that sooner?.......1998-09-21

    Kriegel and Brandt are so direct in their approach, so simple in their ideas, so refreshing, it begs the question, why didn't someone think of it sooner? As a strategic planning consultant, I believe that any manager in any business will benefit from reading this book. But BEWARE, reading this book can lead to frustration, as you try to implement these heretical concepts in organizations that are not run by Change Ready people. I would love to see them attack our tax code next!

    5 out of 5 stars Recommended reading for all managers.......1998-06-06

    Highly recommended for any supervisor or manager who acts as a change agent in their organization. Reflected my own organization in each chapter and I appreciated the specific strategies suggested.

    5 out of 5 stars A must read book to help "fix" the work environment........1996-05-22

    This book will not only give you the insite but even the courage to identify, corral, and even eliminate many of the sacred cows which encumber your daily work environments. If for no other reason you can use some of the ideas in this book to have a little fun buy just calling attention to sacred cows at the office
    Sacred Cows Make the Best Burgers: Paradigm-Busting Strategies for Developing Change-Ready People & Organizations
    Average customer rating: Not rated
      Sacred Cows Make the Best Burgers: Paradigm-Busting Strategies for Developing Change-Ready People & Organizations

      Manufacturer: Diane Pub.
      ProductGroup: Book
      Binding: Hardcover
      ASIN: 0756755514

      Product Description

      Demonstrates why the latest business panaceas -- re-engineering, virtual teams, outsourcing, reinventing, restructuring, downsizing -- almost always prove unsuccessful. Exposes how these buzzword programs overlook the most fundamental element of all business: people. They offer concrete strategies to help you: discover where sacred cows hide, round them up, & put them out to pasture; prepare an environment in which new ideas can grow & flourish; conquer the 4 types of resistance; motivate people to welcome change -- 5 surefire methods make it easy; cultivate the 7 personal characteristics of Change-Readiness; & perform at peak levels at all times

      World Food and You/World Food and You Instructor's Manual
      Average customer rating: Not rated
        World Food and You/World Food and You Instructor's Manual
        Nan Unklesbay
        Manufacturer: Food Products Press
        ProductGroup: Book
        Binding: Hardcover

        Development & GrowthDevelopment & Growth | Economics | Business & Investing | Subjects | Books
        Economic Policy & DevelopmentEconomic Policy & Development | Economics | Business & Investing | Subjects | Books
        GeneralGeneral | Popular Economics | Business & Investing | Subjects | Books
        Hospitality, Travel & TourismHospitality, Travel & Tourism | Industries & Professions | Business & Investing | Subjects | Books
        GeneralGeneral | Nutrition | Health, Mind & Body | Subjects | Books
        Social Services & WelfareSocial Services & Welfare | Poverty | Current Events | Nonfiction | Subjects | Books
        GeneralGeneral | Social Sciences | Nonfiction | Subjects | Books
        GeneralGeneral | Sociology | Social Sciences | Nonfiction | Subjects | Books
        Food ScienceFood Science | Agricultural Sciences | Science | Subjects | Books
        GeneralGeneral | Food Sciences | Agricultural Sciences | Professional Science | Professional & Technical | Subjects | Books
        ASIN: 1560220104
        World food and you: Instructor's manual
        Average customer rating: Not rated
          World food and you: Instructor's manual
          Nan Unklesbay
          Manufacturer: Food Products Press
          ProductGroup: Book
          Binding: Unknown Binding

          Food ScienceFood Science | Agricultural Sciences | Science | Subjects | Books
          GeneralGeneral | Agricultural Sciences | Professional Science | Professional & Technical | Subjects | Books
          ASIN: B0006P7JUS

          Narrow Roads of Gene Land: The Collected Papers of W. D. Hamilton Volume 1: Evolution of Social Behaviour (Narrow Roads of Gene Land Vol. 1)
          Average customer rating: 5 out of 5 stars
          • A real gem!
          Narrow Roads of Gene Land: The Collected Papers of W. D. Hamilton Volume 1: Evolution of Social Behaviour (Narrow Roads of Gene Land Vol. 1)
          W. D. Hamilton
          Manufacturer: Oxford University Press, USA
          ProductGroup: Book
          Binding: Paperback

          GeneralGeneral | Africa | History | Subjects | Books
          GeneralGeneral | World | History | Subjects | Books
          GeneralGeneral | Biology | Biological Sciences | Science | Subjects | Books
          Animal Behavior & CommunicationAnimal Behavior & Communication | Zoology | Biological Sciences | Science | Subjects | Books
          GeneticsGenetics | Zoology | Biological Sciences | Science | Subjects | Books
          GeneticsGenetics | Evolution | Science | Subjects | Books
          GeneralGeneral | Evolution | Science | Subjects | Books
          GeneralGeneral | Biology | Biological Sciences | Professional Science | Professional & Technical | Subjects | Books
          GeneralGeneral | Evolution | Professional Science | Professional & Technical | Subjects | Books
          GeneticsGenetics | Evolution | Professional Science | Professional & Technical | Subjects | Books
          Look Inside History BooksLook Inside History Books | Trip | Specialty Stores | Books
          All TitlesAll Titles | Qualifying Textbooks - Fall 2007 | Stores | Books
          ProfessionalProfessional | Qualifying Textbooks - Fall 2007 | Stores | Books
          ScienceScience | Qualifying Textbooks - Fall 2007 | Stores | Books
          Similar Items:
          1. Narrow Roads of Gene Land, Volume 2: Evolution of Sex Narrow Roads of Gene Land, Volume 2: Evolution of Sex
          2. Narrow Roads of Gene Land: The Collected Papers of W. D. Hamilton Volume 3: Last Words Narrow Roads of Gene Land: The Collected Papers of W. D. Hamilton Volume 3: Last Words
          3. Natural Selection and Social Theory: Selected Papers of Robert Trivers (Evolution and Cognition Series) Natural Selection and Social Theory: Selected Papers of Robert Trivers (Evolution and Cognition Series)
          4. Evolutionary Dynamics: Exploring the Equations of Life Evolutionary Dynamics: Exploring the Equations of Life
          5. Genes in Conflict: The Biology of Selfish Genetic Elements Genes in Conflict: The Biology of Selfish Genetic Elements

          ASIN: 0716745305

          Book Description

          Why is `blood thicker than water'? Are we innately violent or pacific? What is the best sex ratio? Why are plants and animals sexual? Why do we grow old and die? Over what do our chromosomes quarrel? Such questions have motivated the life-work of W. D. Hamilton, widely acknowledged as the most important theoretical biologist of the 20th century. His papers continue to exert an enormous influence and they are now being republished for the first time. Each one is introduced by an autobiographical essay written especially for this collection. This first volume contains all of Hamilton's publications prior to 1981, a set especially relevant to social behaviour, kinship theory, sociobiology, and the notion of `selfish genes'. It includes several of the most read and famous papers of modern biology. A forthcoming volume will be devoted to the second half of Hamilton's life's work, on sex and sexual selection. Narrow Roads of Gene Land will be welcomed by professionals, graduate students, and undergraduates from a variety of disciplines, including evolution, population genetics, animal behaviour, genetics, anthropology, and ecology. The essays are accessible to non-specialists and will fascinate and entertain general readers with an interest in evolution and behaviour.

          Customer Reviews:

          5 out of 5 stars A real gem!.......2000-07-09

          This is an outstanding collection of some of the most important papers in evolutionary ecology, and when one can get them with Hamilton's wry, insightful, and occasionally extremely funny commentary, all I can say is "BUY IT!" No, Hamilton's mathematics is not for the faint of heart, but even if the thought of equations gives you the willies, you will find valuable stuff about the nature of science and scientists in the "interlinear" that links each of the stand-alone papers. I look forward to Volume 2 with great excitement!

          The World's Most Spectacular Reptiles & Amphibians
          Average customer rating: 4.5 out of 5 stars
          • Absolutely beautiful
          • Absolutely beautiful
          • It's easy to read and have lots of beautiful pictures.
          • Excellent Book Highly Recommended
          • Not up to snuff for Lamar
          The World's Most Spectacular Reptiles & Amphibians
          William W. Lamar
          Manufacturer: Carmichael & Carmichael
          ProductGroup: Book
          Binding: Hardcover

          GeneralGeneral | Animals | Biological Sciences | Science | Subjects | Books
          Reptiles & AmphibiansReptiles & Amphibians | Animals | Biological Sciences | Science | Subjects | Books
          GeneralGeneral | Biology | Biological Sciences | Science | Subjects | Books
          AmphibiansAmphibians | Zoology | Biological Sciences | Science | Subjects | Books
          ReptilesReptiles | Zoology | Biological Sciences | Science | Subjects | Books
          ReferenceReference | Outdoors & Nature | Subjects | Books
          Similar Items:
          1. Rainforest Rainforest

          ASIN: 1884942075

          Customer Reviews:

          5 out of 5 stars Absolutely beautiful.......2001-07-06

          This is a perfect book to give to anyone interested in reptiles, including kids. The pictures are bright and beautiful, and you'll find all sorts of creatures you never knew existed before. There is some text, but it's not extensive. This is a definite coffee table book.

          Give it as a gift, and you'll be a hit!

          5 out of 5 stars Absolutely beautiful.......2000-08-30

          This is a perfect book to give to anyone interested in reptiles, including kids. The pictures are bright and beautiful, and you'll find all sorts of creatures you never knew existed before. There is some text, but it's not extensive. This is a definite coffee table book.

          Give it as a gift, and you'll be a hit!

          5 out of 5 stars It's easy to read and have lots of beautiful pictures........2000-08-07

          It's easy to read and have lots of beautiful pictures.I brought it at Discovery store at SF.Even it's written by English,but for a graduated school come from Taiwan.This book still easy for me to not only read it but enjoy it.I love this book.

          5 out of 5 stars Excellent Book Highly Recommended.......2000-01-08

          The best reference book foor outstanding pictures. Excellent Photography and hust all around great book!

          3 out of 5 stars Not up to snuff for Lamar.......1998-12-13

          I bought this book and while the photos are, in many cases spectacular, the book itself does not match the previous work by the author. Granted, you get to see pictures of some extremely rare and little-known herps. But, that just whets the appetite for more; especially a bit of text for edification, something which Lamar is perfectly capable of doing. I had hoped this would be on a par with the author's work in the "Venomous Reptiles of Latin America" but it does not match the scope of that monumental work. Alas, this is exactly what it purports to be, an expensive albeit very well done book of pictures. It is worth having if you have money to spare and wish to fill your shelves.

          Fitness Training in Soccer: A Scientific Approach
          Average customer rating: 4.5 out of 5 stars
          • The importance of science in soccer
          • impressed
          Fitness Training in Soccer: A Scientific Approach
          Jens Bangsbo
          Manufacturer: Reedswain
          ProductGroup: Book
          Binding: Paperback

          ReferenceReference | Miscellaneous | Sports | Subjects | Books
          GeneralGeneral | Training | Sports | Subjects | Books
          GeneralGeneral | Soccer | Coaching | Sports | Subjects | Books
          GeneralGeneral | Soccer | Sports | Subjects | Books
          GeneralGeneral | Sports | Subjects | Books
          Similar Items:
          1. Conditioning for Soccer Conditioning for Soccer
          2. Coordination, Agility And Speed Training For Soccer Coordination, Agility And Speed Training For Soccer
          3. Complete Conditioning for Soccer (Complete Conditioning for Sports Series) Complete Conditioning for Soccer (Complete Conditioning for Sports Series)
          4. Warm Ups for Soccer: A Dynamic Approach Warm Ups for Soccer: A Dynamic Approach
          5. The Ultimate Guide To Weight Training For Soccer (Ultimate Guide to Weight Training for Soccer) (Ultimate Guide to Weight Training for Soccer) (Ultimate Guide to Weight Training for Soccer) The Ultimate Guide To Weight Training For Soccer (Ultimate Guide to Weight Training for Soccer) (Ultimate Guide to Weight Training for Soccer) (Ultimate Guide to Weight Training for Soccer)

          ASIN: 1591640628

          Book Description

          What happens in the body when playing soccer? How much does a player work during a match? How do players cope with the physical requirements? How should players train and prepare for a match? This book provides answers to questions like these based on scientific results combined with practical experience. In a simple way it gives the reader an understanding of the principles of fitness training in soccer and how to perform the training in practice.

          Customer Reviews:

          5 out of 5 stars The importance of science in soccer.......2006-02-02

          This book is obviously a must for a person who aspires to be a serious soccer coach. To understand and use the concepts of fitness training elaborated by Bangsbo one must have a least a rudimentary knowledge of anatomy, physiology, metabolism, biochemistry, etc. It makes a lot more sense to be aware of these when planning training programs. It is regrettable that the overwhelming majority of youth soccer coaches ignore those issues entirely. As a result, the efiiciency of training is very low. One other sad consequence of this ignorance is wrong ratios of load and work,inappropriate time units for various aerobic,anaerobic, and aerobic/anaerobic activities implemented during practice.In some extreme situations players may develop a variety of both short-term or long-term cardiovascular, respiratory, or metabolic problems. Bangsbo is one of the leading authorities on the subject of fitness training and has been involved with providing practical advice at the highest international level. Fitness Training in Soccer when studied in conjunction with a manual on periodization will make practice properly calibrated and efficient.

          4 out of 5 stars impressed.......2005-06-17

          I am a youth soccer coach .I bought this book for what it says on the cover, to understand the body in the game itself. Although somewhat heavy going in places, it enlightened me to the importance of the basics in successful performance, if you're looking for drills, tips, tactics, look else where, if you want to get the best from the body? Plan your season? this is the book . Oh and drink plenty of water!

          Reference Map of Oceania: The Pacific Islands of Micronesia, Polynesia, Melanesia
          Average customer rating: 4 out of 5 stars
          • Only Useful as an Overview
          • amazing map
          • Excellent coverage of Melanesia, Micronesia, & Polynesia
          Reference Map of Oceania: The Pacific Islands of Micronesia, Polynesia, Melanesia
          James A. Bier
          Manufacturer: University of Hawaii Press
          ProductGroup: Book
          Binding: Hardcover

          Atlases & MapsAtlases & Maps | Reference | Subjects | Books | Atlases | Canada | Historical | Maps | United States | World
          MicronesiaMicronesia | Australia & South Pacific | Travel | Subjects | Books
          GeneralGeneral | Australia & South Pacific | Travel | Subjects | Books
          GeneralGeneral | Travel | Subjects | Books
          Look Inside Travel BooksLook Inside Travel Books | Trip | Specialty Stores | Books
          Similar Items:
          1. Moon Handbooks Micronesia Moon Handbooks Micronesia
          2. Moon Handbooks South Pacific Moon Handbooks South Pacific
          3. South Pacific Phrasebook (Lonely Planet) South Pacific Phrasebook (Lonely Planet)
          4. On the Road of the Winds: An Archaeological History of the Pacific Islands before European Contact On the Road of the Winds: An Archaeological History of the Pacific Islands before European Contact
          5. Pacific Crossing Guide, Second Edition Pacific Crossing Guide, Second Edition

          ASIN: 082483108X

          Customer Reviews:

          2 out of 5 stars Only Useful as an Overview.......2005-02-19

          This map will only be useful to you if you don't have any other basic resources, like a general world atlas or travel guides, at home.
          The main map itself shows the entire South Pacific region, with country boundaries clearly marked, but individual islands reduced to the size of dots.
          Major islands are shown on inset maps, however even these are still tiny - you will find bigger, more detailed, and more accurate maps of the same islands (and many more) in travel guidebooks to this region by Lonely Planet or Moon.
          In short, unless you just want a general map to hang on your wall, don't waste your money on this one!

          5 out of 5 stars amazing map.......2004-12-16

          I've been looking for a map for a long time of Oceania because after college I'm settling on an island by myself in search for waves. I could'nt believe all the islands I've never known about. If I was to purchase one map in conjunction with nautical charts, it would be this one.

          5 out of 5 stars Excellent coverage of Melanesia, Micronesia, & Polynesia.......1999-08-02

          This map covers an area of the world that is not well represented in most world atlases. Excellent index. Fifty-one detailed inset maps.

          Color Science in the Examination of Museum Objects: Nondestructive Procedures (Tools for Conservation)
          Average customer rating: Not rated
            Color Science in the Examination of Museum Objects: Nondestructive Procedures (Tools for Conservation)
            Ruth Johnston-Feller
            Manufacturer: Getty Trust Publications: Getty Conservation Institute
            ProductGroup: Book
            Binding: Paperback

            HistoryHistory | Subjects | Books | Africa | Americas | Ancient | Arctic & Antarctica | Asia | Audiobooks | Australia & Oceania | Europe | Gay & Lesbian | Historical Study | Large Print | Middle East | Military | Military Science | Russia | United States | World
            GeneralGeneral | History & Criticism | Arts & Photography | Subjects | Books
            Using ColorUsing Color | Instructional & How-To | Arts & Photography | Subjects | Books
            GeneralGeneral | Instructional & How-To | Arts & Photography | Subjects | Books
            GeneralGeneral | Arts & Photography | Subjects | Books
            Preservation of ArtPreservation of Art | Reference | Arts & Photography | Subjects | Books
            Experiments & ProjectsExperiments & Projects | Experiments, Instruments & Measurement | Science | Subjects | Books
            Museum Studies & MuseologyMuseum Studies & Museology | Social Sciences | Nonfiction | Subjects | Books
            All TitlesAll Titles | Qualifying Textbooks - Fall 2007 | Stores | Books
            ASIN: 0892365862

            Book Description

            This volume presents the life work of the late Ruth Johnston-Feller, one of the nation's leading color scientists. It combines an overview of basic theoretical concepts with detailed, hands-on guidance for the professional conservator and conservation scientist.
            The author focuses on the application of color science to the solution of practical problems, providing a comprehensive discussion of the nondestructive spectrophotometric tools and techniques used to understand the color and appearance of materials during the technical examination of works of
            art. The book, which features numerous examples of reference reflectance spectra, can help prevent misinterpretation of color measurements and the erroneous conclusions that might result. Topics include spectrophotometry, colorimetry, colorant mixtures, analytical techniques, reflection,
            fluorescence, and the effects of extenders, fillers, and inerts.

            How to Win Customers in the Digital World: Total Action or Fatal Inaction
            Average customer rating: 4.5 out of 5 stars
            • A learning consultant from Buckinghamshire, U.K.
            • Understanding the must do's in digital business
            • Review from a consultant in this business
            How to Win Customers in the Digital World: Total Action or Fatal Inaction
            Peter Vervest , and Al Dunn
            Manufacturer: Springer
            ProductGroup: Book
            Binding: Hardcover

            Strategy & CompetitionStrategy & Competition | Management & Leadership | Business & Investing | Subjects | Books
            ManagementManagement | Management & Leadership | Business & Investing | Subjects | Books
            GeneralGeneral | Business & Investing | Subjects | Books
            Customer ServiceCustomer Service | Industries & Professions | Business & Investing | Subjects | Books
            GeneralGeneral | Marketing | Marketing & Sales | Business & Investing | Subjects | Books
            MultilevelMultilevel | Marketing | Marketing & Sales | Business & Investing | Subjects | Books
            ManagementManagement | Sales & Selling | Marketing & Sales | Business & Investing | Subjects | Books
            EntrepreneurshipEntrepreneurship | Small Business & Entrepreneurship | Business & Investing | Subjects | Books
            Web MarketingWeb Marketing | Business & Culture | Computers & Internet | Subjects | Books
            Information SystemsInformation Systems | Software Engineering | Computer Science | Computers & Internet | Subjects | Books
            GeneralGeneral | Science | Subjects | Books
            All Amazon UpgradeAll Amazon Upgrade | Amazon Upgrade | Stores | Books
            Business & InvestingBusiness & Investing | Amazon Upgrade | Stores | Books
            Computers & InternetComputers & Internet | Amazon Upgrade | Stores | Books
            ScienceScience | Amazon Upgrade | Stores | Books
            ASIN: 3540665757

            Book Description

            What can digital business technologies do for you, as a user, manager, strategist, marketeer or sales director? This book presents a template for seizing these new opportunities.
            Six cases demonstrate both power and risks of digital business technologies. Winners use them to make front-line people the point of decision making, to unlock information about customers; and to manage the fulfilment of their commitments. These are Total Action organisations, making every activity inside their organisation directly relevant for their customers.
            The authors take you on a discovery tour of new management concepts to create the winning organisation in the digital world.

            Customer Reviews:

            5 out of 5 stars A learning consultant from Buckinghamshire, U.K........2000-06-25

            As a facilitator of client account management programmes that include a range of learning modules, I found "How to Win Customers in the Digital World" a significantly useful book. The majority of the discussed techniques are familiar; however, the real value of the book is the way that those techniques are made accessible to the user. The majority of books of this nature never take theory through to practical use ... but this book certainly does. Real, understandable, accessible customer situations are worked through in a a manner that the reader can absorb and apply for their own organisation.

            5 out of 5 stars Understanding the must do's in digital business.......2000-04-13

            I don't write a lot of book reviews, not because I don't read a lot of books but because so few of them are worth reviewing. This week I'm going to make an exception since this is a very good book. The book is called "How to Win Customers in the Digital World", subtitled "Total Action or Fatal Inaction". The title and subtitle have been flipped since I saw the book in draft form a year or so ago. The authors are Al Dunn and his partner Peter Vervest. Al is based in London, and has spent most of his working life advising European telecommunications suppliers and carriers as well as other apparently slow-moving organisations on how to improve their customer service. As you can imagine, this is a difficult and thankless task. But he and Peter Vervest, plug away, spending a lot of time with companies like Finland's Nokia and Dutch and German and Swiss PTTs on change management and customer relations. (PTT is a peculiarly European acronym for "Post, Telephone and Telegraph", which indicates the term's long history. Despite being overtaken by technology and other events, it is still used to describe the major European telecommunications companies, many of which are still government owned or which behave as if they are). Al has been talking about the importance of the customer ever since I have known him, which is the best part of twenty years. Just about every organisation says that its customers are important, but a surprisingly small amount actually believe it, and even fewer adopt a customer focus as the cornerstone of their business philosophy. Common sense tells us that the customer is paramount, because they are after all the people who buy our products. But it is not just the computer industry that very often pays more attention to its products than to the people who buy them. We see it everywhere in business, and in life, and suppliers have to be constantly reminded that they are in business only because people want what they sell, are prepared to pay for it, and are happy to remain loyal if the service is good enough. This has always been true, and it always will be true. But now, with the growth of the Internet and electronic commerce, business practices are changing very quickly, and the nature of the relationship between supplier and customer is evolving accordingly. In the digital world the skills involved in attracting and retaining customers are different enough to warrant comment, hence the book. The authors make a major distinction between "total action" - which is roughly defined as "squeezing out" every activity that is not specifically important to the customer - and "fatal inaction" - intense activities that have no relationship to an organisation's performance with that customer. "These departments develop around themselves highly complex and rigid processes and systems. In due course they begin to perceive themselves as businesses in their own right, an error today's `business unit focus simply magnifies. "Such organisations often become dysfunctional. Their people, usually intelligent and competent, have become trapped in corporate autism, a serious handicap inherited from task-oriented production-line forbears. They become inward-facing internal markets for themselves, with rules and behavioural standards that are far too rigid for the digital business world." Sound familiar? The object becomes the process itself, rather than the end result of that process. Now, the Internet has vastly altered these processes and their capabilities for redefining customer interaction. "Digital technology, as best exemplified by the Internet, allows us to easily bring together vast amounts of related information. This information can be located anywhere in the world, but it can be presented with amazing clarity and relevance to provide links to all the sources from which the information has come. This fundamentally changes business. "This gives the customer the ability to transparently look into an organisation's operations, and make decisions with much more information and much more quickly than was previously the case. This, and the vastly improved access of the Internet, makes it much easier for customers to change their supplier. And that is death in the digital age." I recommend this book to you. "How to Win Customers in the Digital World" will remind you of the most important people in your life and how to deal with them

            3 out of 5 stars Review from a consultant in this business.......2000-04-03

            This book has been written as a management book; the book is about a concept that has been worked out quite thouroughly and is illustrated by a number of good examples. Because i was quite familiar with the concepts, i could easily understand the content of this book; however i think that managers who are not too familiar with concepts like this will feel it hard to really use the material in their real life practice. They will probably understand that they have to start moving, but will have to read the examples probably twice to really understand the steps to undertake. The book gives good insight in the global steps to undertake, but could have been worked out in more detail to really deliver a management agenda.

            Overall i am quite satisfied with this book and would recommend this book to others, especially managers in brick and mortar companies.

            The Global Me: New Cosmopolitans and the Competitive Edge: Picking Globalism's Winners and Losers
            Average customer rating: 4.5 out of 5 stars
            • A good academic work
            • History
            • Culture is key but not king
            • diversity from a personal view
            • Good stores of interesting people
            The Global Me: New Cosmopolitans and the Competitive Edge: Picking Globalism's Winners and Losers
            G. Pascal Zachary
            Manufacturer: PublicAffairs
            ProductGroup: Book
            Binding: Hardcover

            GeneralGeneral | Popular Economics | Business & Investing | Subjects | Books
            InternationalInternational | Economics | Business & Investing | Subjects | Books
            GeneralGeneral | Business & Investing | Subjects | Books
            GeneralGeneral | International | Business & Investing | Subjects | Books
            Public Affairs & AdministrationPublic Affairs & Administration | Government | Nonfiction | Subjects | Books
            Similar Items:
            1. The Diversity Advantage: Multicultural Identity in the New World Economy The Diversity Advantage: Multicultural Identity in the New World Economy

            ASIN: 1891620614

            Amazon.com

            "Diversity," declares Wall Street Journal senior writer G. Pascal Zachary in his opening to The Global Me, "defines the health and wealth of nations in a new century." Changes in economics, technology, and identity, he argues, have made diversity an increasingly common thread among successful people, thriving countries, and "the world's biggest, richest, most profit-hungry corporations." Zachary examines our growing propensity to lay claim to both "roots" and "wings"--meaning specific "ethnoracial affiliations"--as well as an openness to new ties, leading to creativity and economic strength. He goes on to show how this is playing out in the United States, Germany, Ireland, and Japan; the benefits and drawbacks involved; and how leaders can advance the former while constraining the latter. Zachary uses the terms "mongrel," "hybrid," and "cosmopolitan" interchangeably to describe the new world citizen, and kicks off every chapter with illustrative vignettes spotlighting real-life examples from England, Switzerland, California, Moldova, Germany, Canada, and Thailand. In the future, the author concludes, hybrid cultures at all levels will prevail over their counterpart monocultures "in the intensifying global competition for trade and technology, wealth and jobs." His argument is provocative and original. --Howard Rothman

            Book Description

            Why is Japan, a country that looked economically invincible a decade ago stagnating, while long-moribund Ireland booms? What qualities will insure the continued dominance in the new millennium of U.S. culture, society and business?

            In The Global Me, The Wall Street Journal's G. Pascal Zachary provides a provocative roadmap to the new civilization arising out of sweeping shifts in the world economy. He reveals-through vivid examples of individuals and institutions--that the key new determinants for economic, political and cultural success are, surprisingly, national diversity and a "mongrel" sense of self. Roaming the globe, Zachary shows how the rise of new forms of identity and migration are helping to determine exactly who will win and lose in the next century. Zachary's thesis isn't just about countries, but about individuals, too. In his tour of a new global civilization, we meet a fascinating gallery of characters who possess an intriguing mix of "roots" and "wings." Strong enough to know who they are, they are nevertheless ceaselessly becoming someone else-and in the process bestowing the gifts of creativity and social harmony on the cities and states that they call home.

            Social critics, pundits, politicians and economists will argue about The Global Me this season. Years from now they will realize the prescience of Zachary's original and compelling vision of a world where nations who embrace multiculturalism win big and those who do not are doomed to stagnation or worse.

            Customer Reviews:

            4 out of 5 stars A good academic work.......2006-04-03

            The book is generally great. The author is open-minded. But he misused some unnecessary politics. E.g. he kept addressing Taiwan as a nation. And he regarded a group of cheaters (Fa Lun Gong)as religion. Obviously, God doesn't defy Newton's Laws, or I won't have faith in him. But Fa Lun Gong defy science.

            4 out of 5 stars History.......2000-12-06

            I mostly enjoyed this book, which argues that hybrid nations will be the winners in the coming century. The book makes good arguments that people don't need to lose their roots in order to have wings. You can and should have a hybrid identity, and even though you change by having wings, you may become a better person. I agree with these arguments wholeheartedly. The book contains several examples showing hybrid identities of people all over the world, and these illustrations are very interesting to read. However, the thing I will remember the most about the book is not something positive. The book keeps mentioning Armenian genoside as a historical fact in several places, right after mentioning German genoside of Jews. I do not find the two events comparable to each other, and I think it is not fair to mention them in the same sentence. I wish the author could have been more considerate and knowledgable of the history and avoid such bold statements. This is not the place to discuss history, so I will not go on but I need to say I am disturbed. This made me question the accuracy of other information given in the book. The author says Americans have a selective memory about their history of their own country. I must add that this American has a distorted memory when it comes to the history of other countries. Which is a shame, because this is one thing the author criticizes in lesser developed nations (the use of history to create conflicts). Here is how it starts!!

            4 out of 5 stars Culture is key but not king.......2000-09-27

            The author does an excellent job of suggesting a new civilization arising out of emerging technologies and expanding global economies. Using real life individuals and institutions, Zachary defines national diversity, a hybridity of cultures, and a cosmopolitan sense of self as positive traits for the new millineum and beyond. He shows that the new identity will result from migration, racial mixing and ethno-racial affiliations and how they will help determine winners and losers in the new century. While I agree in principle that a world in which nations openly embrace multiculturism are better positioned to alleviate economic stagnation and instill social cohesion, I hesitate to agree that these factors alone are priority in terms of the health and wealth of a country. This is particularly true given the speed at which technology is changing virtually everything in society. What is good today is not necessarily so good tomorrow. Remember the 8-track tape? Seen in this light, it begs the question of the conditions under which homogenous groups achieve compared to the conditions under which heterogenous ones do best. Its hard to imagine that during a crisis, a team of mixed cultural individuals could respond as fast as those from a homogenous one. On the other hand, it is very easily to see how the quality of results from mixed cultures would be superior to those of a one mindness. Thus while cultural-fluency will factor heavily into the failure or success of companies in a global economy, remember it is important to get the right mix. In the words of the author,"...countries struggle with diversity-too much can be harmful while too little harms growth and security".

            5 out of 5 stars diversity from a personal view.......2000-09-22

            The strength of diversity always had a religious quality for me. it was something i had to believe despite my natural inclination.

            i am the person, as zachary described, who feels comfortable eating lunch with other koreans likes of me. sometimes i pressure myself to eat hamburgers with my white coworkers at the next table. i eat kimchee during lunch and worry about my breath afterward.

            i work for a korean company even though my korean is limited and hate many things that are korean. i argue with my korean coworkers who exhibit outdated business customs from Korea. i openly disagree with my boss and write my memos in english despite alienating the headquarters staff.

            i cannot imagine myself living in seoul, but dream of moving to sydney. my wife is from sydney but speaks excellent korean. i listen to korean mp3 files at my office, but turn the volume down when a japanese coworker walks in.

            what i saw previously as contradictions and identity conflicts were the strengths of diversity that zachary described. i turned out to be the cosmopolitan that fuels the economic, politcal and cultural progress. i feel exonerated thanks to zachary.

            5 out of 5 stars Good stores of interesting people.......2000-07-30

            Zachary is a journalist, and he surely writes like a journalist too. Things about Japan, although true, seems what has been said before, and are not as quite unique as other parts of the book. But there is nothing wrong with writing like a journalist. I really like those stores about so many interesting individuals who have mulitiple identities about their culture roots/wings. In my view, those stores themslves worth the money.

            When it comes to fair comments about Americans, usually I won't count on Americans themslves, especially about immigration. Zachary boasts American embrace of immigrants, but his fellow Americans seems more like those living on the coasts. He didn't spend much time mentioning Congress' continuous slowness/hostility toward opening up immigration, even the non-immigrant H1B visa.

            Overall this is a rare book that gives an excellent introduction of what shapes the globlism with stores about lots of interesting individuals.
            The Global Me: New Cosmopolitans and the Competitive Edge - Picking Globalism's Winners and Losers
            Average customer rating: Not rated
              The Global Me: New Cosmopolitans and the Competitive Edge - Picking Globalism's Winners and Losers
              Gregg Zachary
              Manufacturer: Nicholas Brealey Publishing
              ProductGroup: Book
              Binding: Paperback

              Strategy & CompetitionStrategy & Competition | Management & Leadership | Business & Investing | Subjects | Books
              GeneralGeneral | Popular Economics | Business & Investing | Subjects | Books
              MacroeconomicsMacroeconomics | Economics | Business & Investing | Subjects | Books
              GeneralGeneral | International | Business & Investing | Subjects | Books
              GeneralGeneral | Race Relations | Sociology | Social Sciences | Nonfiction | Subjects | Books
              ASIN: 1857882539
              The Global Me: New Cosmopolitans And The Competitive Edge - Picking Globalism*s Winners And Losers
              Average customer rating: Not rated
                The Global Me: New Cosmopolitans And The Competitive Edge - Picking Globalism*s Winners And Losers
                Gregg Zachary
                Manufacturer: Brealey, Nicholas Publishing Limited
                ProductGroup: Book
                Binding: Hardcover

                GeneralGeneral | Popular Economics | Business & Investing | Subjects | Books
                ASIN: 1857882482

                The Politics of Economic and Monetary Union: Integration and Idiosyncrasy
                Average customer rating: Not rated
                  The Politics of Economic and Monetary Union: Integration and Idiosyncrasy
                  Erik Jones
                  Manufacturer: Rowman & Littlefield Publishers, Inc.
                  ProductGroup: Book
                  Binding: Hardcover

                  Economic Policy & DevelopmentEconomic Policy & Development | Economics | Business & Investing | Subjects | Books
                  InternationalInternational | Economics | Business & Investing | Subjects | Books
                  Money & Monetary PolicyMoney & Monetary Policy | Economics | Business & Investing | Subjects | Books
                  GeneralGeneral | Popular Economics | Business & Investing | Subjects | Books
                  GeneralGeneral | Europe | History | Subjects | Books
                  GeneralGeneral | Politics | Nonfiction | Subjects | Books
                  ASIN: 0847690342

                  Book Description

                  This clearly written textbook provides a comprehensive exploration of the formation of an economic and monetary union among twelve of Europe's leading countries, the most exciting experiment in modern political economics. Erik Jones charts the embattled h

                  Argentina, Brasil, Mercosur: Una Decision Estrategica 1986-2001 (Biblioteca Mercosur)
                  Average customer rating: Not rated
                    Argentina, Brasil, Mercosur: Una Decision Estrategica 1986-2001 (Biblioteca Mercosur)
                    Roberto Lavagna
                    Manufacturer: Ciudad Argentina
                    ProductGroup: Book
                    Binding: Paperback

                    Exports & ImportsExports & Imports | Economics | Business & Investing | Subjects | Books
                    GeneralGeneral | Business & Investing | Subjects | Books
                    SpanishSpanish | Foreign Language Nonfiction | Nonfiction | Subjects | Books
                    Exportación e ImportaciónExportación e Importación | Economía | Negocios e inversiones | Libros en español | Formats | Books
                    GeneralGeneral | Negocios e inversiones | Libros en español | Formats | Books
                    InternacionalInternacional | Negocios e inversiones | Libros en español | Formats | Books | Condiciones Económicas | General
                    No-FicciónNo-Ficción | Libros en español | Formats | Books | Automotriz | Ciencias Sociales | Crimen y Criminales | Educación | Estudios de la Mujer | Feriados | Filosofía | Gobierno | Hechos Verídicos | Planeamiento Urbano y Desarrollo | Política | Sucesos de Actualidad | Transportación
                    Contabilidad y FinanzaContabilidad y Finanza | Profesional y Técnico | Libros en español | Formats | Books | Contabilidad | Finanza | Industrias y Profesiones | Internacional
                    ASIN: 9875070998

                    Books:

                    1. Capitalism with Derivatives: A Political Economy of Financial Derivatives, Capital and Class
                    2. Cases in Gender & Diversity in Organizations (The Ivey Casebook Series)
                    3. China's Emerging Global Businesses: Political Economy and Institutional Investigations
                    4. Contemporary Marketing (2002 Update Edition)
                    5. Cost-Benefit Analysis: Economic, Philosophical, and Legal Perspectives
                    6. Creating Modern Capitalism: How Entrepreneurs, Companies, and Countries Triumphed in Three Industrial Revolutions
                    7. Credit Risk, Capital Structure and the Pricing of Equity Options
                    8. Decision Making using Game Theory: An Introduction for Managers
                    9. Demystifying Economics : The Book That Makes Economics Accessible to Everyone--Expanded Second Edition
                    10. Deregulatory Takings and the Regulatory Contract: The Competitive Transformation of Network Industries in the United States

                    Books Index

                    Books Home

                    Recommended Books

                    1. With This Ring, I'm Confused
                    2. The Power of Play: How Spontaneous, Imaginative Activities Lead to Happier, Healthier Children
                    3. The Photoshop 6 Wow! Book
                    4. The Low GI Diet Revolution: The Definitive Science-Based Weight Loss Plan
                    5. The PMP Exam: How to Pass On Your First Try
                    6. This Time, This Place: My Life in War, the White House, and Hollywood
                    7. The New Dictionary of Cultural Literacy: What Every American Needs to Know
                    8. Key Financial Instruments: Understanding and Innovating In the World of Derivatives
                    9. The Environmentalism of the Poor: A Study of Ecological Conflicts and Valuation
                    10. Congressional record dictation,