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Social Citizenship in the Shadow of Competition: The Bureaucratic Politics of Regulatory Justification (Law, Justice, and Power)
Bronwen Morgan Manufacturer: Ashgate Publishing ProductGroup: Book Binding: Hardcover ASIN: 0754621871 |
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24/7 Innovation: A Blueprint for Surviving and Thriving in an Age of Change
Stephen M. Shapiro Manufacturer: McGraw-Hill Companies ProductGroup: Book Binding: Hardcover Similar Items:
ASIN: 0071376267 |
Book Description
Whether you are a leader or a pursuer, 24-7 Innovation takes you beyond the rigid policies, prescriptive processes, and fragmented organizational structures that have stifled true innovation for too long. This step-by-step book shows you how to instill a mind-set of continuous innovation at every level of your organization, one that will allow you to achieve and sustain a leadership position in any market. It outlines a lean, action-based framework designed to put your organization in the state of "perpetual innovation" that is necessary for creating sustainable business success.Customer Reviews:
Building continuous change........2002-09-26
Shapiro argues for what others have called a 'tight-loose' structure, one within which a limited number of well articulated principles allow for substantial freedom of action at all levels and locations, with carefully selected measures and incentives to link endeavour to the core goals. The author's preferred metaphor is jazz, which encourages creativity within simple structures.
He claims that his approach differs from others - particularly reengineering and TQM - in seven respects. While the attributes are not all as uncommon as he implies, they are worth quoting, as they are all important:
"* It is strategic. Innovation is targeted at the critical parts of the business that differentiate it from its competitors.
* It is pervasive ... permeat[ing] every aspect of an organization ...
* It is holistic, acknowledging the ... interdependence of all aspects of the business
* it is focused on creating value ... not ... cost cutting and streamlining without regard for the impact they have on customers and other stakeholders ... and customers in particular.
* It emphasizes governance ... referring to the leadership of a business that sets the standard ...
* It uses technology as an enabler, rather than an answer.
* It recognizes the critical role of people. Innovation is carried out by people for people. Success comes from an uncompromising commitment to an organization's people."
A strength of the book is the structured way in which the elements required for success are set out and explained. This is a 'how to' - a blueprint - but not the simplistic 'seven step' framework that so many authors offer. It works logically through the various capabilities and attributes needed, with guidance on how to build them.
Packed with useful information.......2002-05-03
Many business books cover only one topic (e.g., performance measures) and could be summarized in 20 pages. The rest is filler of sorts. Not this book. 24/7 Innovation covers a wide range of topics such as culture change, performance measurement, simulation, processes, and technology. And each is covered quite satisfactorily (some more than others), which means there is a lot to digest.
In many respects, this book deserves 5 stars. It is well written and insightful. The reason for giving it 4 stars is that, as other reviewers have mentioned, it was obviously written by a consultant. As such, it does have some jargon. However, it was easy to read and at times entertaining.
The combination of examples, frameworks, and techniques makes this a pragmatic book. But more importantly, this book makes you think differently.
Filled with consultant hype.......2002-04-25
The structure of the book does not hang together. For example: "Capability" seems to be a major concept, but Shapiro never provides a clear definition.
The material in the chapters does not relate well to the chapter titles. Shapiro claims the chapters outline a framework for understanding and generating innovation. Beyond his assertion, there is nothing to substantiate that claim.
One finds lots of grandiose claims for insightful analytical frameworks which go unfulfilled. Very disappointing.
Shapiro sounds like a consultant hawking his wares.
As W. Edwards Deming noted well and often, experience without theory is meaningless. Shapiro not only displays a lake of theoretical perspectives to organize and highlight insights in his examples, he seems to be unaware of such theories and their relevance.
The book jacket, which I assume he wrote, indicates that Shapiro is "...recognized as one of today's most influential consultants in the area of process capabilities." If true, this, once again, demonstrates the dearth of talent in the consulting arena.
If you know the theories, you can pull some interesting material from this book. The value will come from your knowledge and efforts not from those of the author.
Innovate or Evaporate.......2002-04-05
Long ago, someone divided people into three categories: Those who make it happen, those who watch it happen, and those who ask "What happened?" Shapiro views desirable change as as fundamental and pervasive. "It affects customers, suppliers, alliance partners, and anyone who touches [or is touched by] the company. But in today's age of change, success requires nothing less. That's why 24/7 innovation is the only way to achieve a unique and enduring competitive advantage." One of the words now having the loudest buzz is "convergence." (Not long ago, two of the loudest buzzers were "synergies" and "integration.") As Shapiro clearly demonstrates while examining four companies (GlaxoSmithKline, Invensys, The Real Estate Assessment Center of the U.S. Department of Housing and Urban Development, and BC Hydro) in Appendix A, the most effective organizations are indeed those which achieve and then sustain an appropriate convergence of process, people, and technology. That is, they become and then remain what Shapiro describes as an "organic organization." In his book, he offers all manner of strategies and tactics as well as real-world examples to suggest HOW any organization (regardless of size or nature) can use the principles of "24/7 Innovation" to achieve that formidable objective.
Creating More Competitive Organizations.......2001-11-28
One of the things I liked best about this book was the figure on page 18 that describes the organizational progress that is typically followed to go from a functionally bound operation to one that is an alliance-based network of capabilities with partners performing many noncore roles. Many people have difficulty in grasping the different approaches, and this figure may well be helpful to some of them.
The book's focus is around organizing new and improving on old capabilities. A capability is a holistic concept of something that enables "an organization to perform optimally in activities that typically require processes, people, and technology. Capabilities derive from an explicit strategy, and they deliver measurable results." It is in this context that innovation is conceived of as a capability. Mr. Shapiro wants you to focus on where outdistancing the competition will make a difference with the customer, and then use your innovation capability to enhance your capabilities in this differentiating capability. For a pharmaceutical company, this might mean improving the capability to generate new products to market. The main point here is that there is a combination of factors that need to be considered that is beyond what is contained in a single process. The best way to think in capability terms is to focus on some output of the organization that is meaningful to customers. He is also mindful of the problem of optimizing a system, rather than part of a system, as The Fifth Discipline has made us all sensitive to.
One of the nice qualities of this book is that Mr. Shapiro has a sense of humor, something rarely found in business books. He tells a very funny story about buying airline tickets on-line as a counterpoint to his emphasis on the importance of information technology.
Those who like to take an analytical approach to any problem will find Mr. Shapiro's thinking the most helpful. He has taken right-brained tasks and described them in left-brain terms. But be sure to pay attention to the Koch examples, which take a more right-brained approach to the challenge than most of the other examples do. For those with little intuition, this left-brained "connecting the dots" may be the only way to move forward. If you have also read nothing on improving corporate innovation, this is a good book to start with.
While I admired the book, Mr. Shapiro seemed to have limited his thinking in two important areas that you should be aware of. First, he sees innovation as being most valuable in creating new business models, yet he pays relatively little attention to this specific form of innovation in the book. Instead, most of the book talks about enhancing capabilities where an organization needs an external partner or to blend individual processes better. Second, he sees using information technology as a critical element to improving innovation. My own experience in studying innovation has shown that using more information technology is seldom a critical element in creating a new competitive advantage. Creating better communication and mutual understanding are often quite important, and these can be aided by simply better organizing the communications that take place now. So take this part of the book with a grain of salt.
I didn't know enough about the European examples to know how accurate they were. I was struck by many minor errors in the U.S. ones though. Since Mr. Shapiro worked in Accenture's New York office for 15 years and has many U.S. colleagues, I found these errors puzzling. The errors made me wonder how accurate the European examples are.
If you have already been through The Fifth Discipline, The Fifth Discipline Workbook, and The Dance of Change, you will probably find this book more general than what you need to expand your understanding of corporate creativity that leads to successful innovations.
If you are trying to decide whether to read Michael Hammer's The Agenda or 24/7 Innovation, take 24/7 Innovation.
How can you continuously create improved business models?
Average customer rating: |
24/7 Innovation: A Blueprint for Surviving and Thriving in an Age of Change
Steven M. Shapiro Manufacturer: McGraw-Hill Companies ProductGroup: Book Binding: Paperback ASIN: B000OFWAKE |
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The State of Food and Agriculture 1996 (State of Food and Agriculture)
Food and Agriculture Organization of the United Nations Manufacturer: Food & Agriculture Org ProductGroup: Book Binding: Paperback ASIN: 9251038589 |
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The State of World Fisheries and Aquaculture: 1996
Food and Agriculture Organization of the United Nations Manufacturer: Food & Agriculture Organization of the UN (FA ProductGroup: Book Binding: Paperback ASIN: 9251039410 |
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An Act Making Appropriations for Agriculture, Rural Development, Food and Drug Administration, and Related Agencies Programs for the Fiscal Year Ending ... for Other Purposes (SuDoc AE 2.110:104-37)
U.S. National Archives and Records Administration Manufacturer: U.S. G.P.O. ProductGroup: Book Binding: Unknown Binding ASIN: B00010PWD4 |
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Agriculture, Rural Development, Food and Drug Administration, and related agencies appropriation bill, 1996 : report (to accompany H.R. 1976) (SuDoc Y 1.1/5:104-142)
U.S. Congressional Budget Office Manufacturer: U.S. G.P.O. ProductGroup: Book Binding: Unknown Binding ASIN: B00010PCJI |
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Agriculture, Rural Development, Food and Drug Administration, and related agencies appropriations bill, 1996 : report together with additional views (to accompany H.R. 1976) (SuDoc Y 1.1/8:104-172)
U.S. Congressional Budget Office Manufacturer: U.S. G.P.O. ProductGroup: Book Binding: Unknown Binding ASIN: B00010ODQ6 |
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Agriculture, Rural Development, Food and Drug Administration, and Related Agencies appropriations for 1996: Hearings before a subcommittee of the Committee ... One Hundred Third Congress, second session
United States Manufacturer: For sale by the U.S. G.P.O., Supt. of Docs., Congressional Sales Office ProductGroup: Book Binding: Unknown Binding ASIN: 0160472806 |
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Continuing survey of food intakes by individuals 1994-1996, 1998 (SuDoc A 77.40:F 73/2000/CD)
U.S. Dept of Agriculture Manufacturer: Food Surveys Research Group, Beltsville Human Nutrition Research Center, Agricultural Research Service, U.S. Dept. of Agriculture ProductGroup: Book Binding: Unknown Binding ASIN: B0001137UI |
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Food cost review, 1996 (Agricultural economic report)
Howard Elitzak Manufacturer: U.S. Dept. of Agriculture, Economic Research Service ProductGroup: Book Binding: Unknown Binding ASIN: B0006QWF2O |
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The food marketing system in 1996 (Agriculture information bulletin)
Anthony E Gallo Manufacturer: U.S. Dept. of Agriculture, ERS ProductGroup: Book Binding: Unknown Binding ASIN: B0006QY9T6 |
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Investigation of the use of Food Stamp Program funds to obtain services from private contractors: Hearing before the Committee on Agriculture, House of ... Fourth Congress, second session, May 8, 1996
United States Manufacturer: For sale by the U.S. G.P.O., Supt. of Docs., Congressional Sales Office ProductGroup: Book Binding: Unknown Binding ASIN: 0160527732 |
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Molecular Fluorescence: Principles and Applications
Bernard Valeur Manufacturer: Wiley-VCH ProductGroup: Book Binding: Hardcover Similar Items:
ASIN: 352729919X |
Book Description
Today, fluorescence spectroscopy is an important tool of investigation in many areas. In analytical sciences, its advantage is extremely high sensitivity and selectivity - even single molecules can be detected - and it achieves a high spatial resolution and time resolution in combination with microscopic techniques or laser techniques, respectively. In material sciences, this is used to study structure and dynamics of surfaces. Particularly in the areas of biochemistry and molecular genetics, fluorescence spectroscopy has become a dominating technique. Together with the latest imaging techniques, fluorescence spectroscopy allows a real-time observation of the dynamics of intact biological systems with an unprecedented resolution.Customer Reviews:
great for beginners, but too few references.......2003-12-07
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Molecular Fluorescence - Principles & Applications
BERNARD VALEUR Manufacturer: JOHN WILEY AND SONS LTD ProductGroup: Book Binding: Paperback ASIN: B000N5F1ZQ |
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Animals are Soul Too!
Harold Klemp Manufacturer: Eckankar ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 1570432147 |
Customer Reviews:
Klemp is evil, STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.......2006-09-09
Great Spiritual Insights about Animals.......2005-11-10
A wonderful book.......2005-07-27
This book is about Love.......2005-06-18
Not Recommended.......2005-05-16
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Dogs Have Souls Too: The Spirit of Miss Sarah
George Watson , and Emily Watson Manufacturer: Pmd Inc. ProductGroup: Book Binding: Paperback ASIN: 0967487501 |
Customer Reviews:
eyes of the soul.......2000-10-07
Anyone who has loved will realize the greatest test of love is to let go, or release from pain and sorrow. This is what this story is about. You love, befriend, and hardest of all, let go, and then believe.
My Friend-a dog.......2000-10-06
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The Way And The Power: Secrets Of Japanese Strategy
Frederick J. Lovret Manufacturer: Paladin Press ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 0873644093 |
Book Description
Find out how famous Western battles could have been fought differently had the generals known the secrets of Japanese strategy. An expert instructor of kenjutsu and aikijutsu, Fredrick Lovret explores the use of its principles on the battlefield and in the world of business. Whether entering battle against a military foe, business competitor or kenjutsu master, be prepared to conquer!Customer Reviews:
Controversial, Indeed.......2005-12-06
tiresome writing style, bad examples.......2004-11-30
I hate to destroy a book..........2003-03-06
Details of the Masters.......2001-12-18
This book is garbage........2001-07-11
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The Way and the Power: Secrets of Japanese Strategy
Frederick J. Lovret Manufacturer: Paladin Press ProductGroup: Book Binding: Hardcover ASIN: B000MAQVPQ |
Average customer rating:
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Punctuation Plain & Simple (Plain and Simple Series)
Edgar C. Alward Manufacturer: Thomson Delmar Learning ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 1564142744 |
Book Description
Punctuation Plain and Simple gives you a simple and understandable method for learning the basics of punctuation. Every chapter goes into detail about a specific punctuation mark and gives you hands-on experience in punctuating prose.Customer Reviews:
A superb quick reference.......2004-07-28
Clear and Concise.......2000-10-08
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Punctuation Plain & Simple
ProductGroup: Book Binding: Hardcover Similar Items: ASIN: 0760721513 |
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An Introduction to Pastels (DK Art School)
Michael Wright Manufacturer: DK ADULT ProductGroup: Book Binding: Paperback Similar Items:
ASIN: 0789432900 |
Book Description
Turn the pages of An Introduction to Pastels and discover an exciting art course that teaches you how to work in this expressive and versatile medium. An Introduction to Pastels is a practical guide to a wide range of pastel techniques. More than 300 photographs guide the beginner through a series of exercises designed to teach all the essentials of pastels. revealing projects focus on professional portraits, landscapes, and abstracts, all shown in the making so novices can follow the creative process step-by-step. Unique gallery pages display works of masters -- pastels that will instruct and inspire every student of the medium. Packed with specially commissioned artworks, clear instruction, and easy-to-follow exercises, the DK Art School offers ideal courses for "armchair" art students. The DK Art School series is a new way to learn, improve, or master drawing and painting skills. Carefully constructed courses ensure that you gain both the confidence and the know-how to create imaginative, beautiful pictures. With individual volumes on subjects like still life, portraiture, or landscape, in specific media such as oil, watercolor, or acrylic, The DK Art school series offers something for everyone, and builds into a unique collection of practical art books.Customer Reviews:
Very Beginnings for very beginners.......2000-09-27
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