Tortious Interference In The Employment Context: A State-by-state Survey
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    Tortious Interference In The Employment Context: A State-by-state Survey

    Manufacturer: BNA Books (Bureau of National Affairs)
    ProductGroup: Book
    Binding: Hardcover

    GeneralGeneral | Popular Economics | Business & Investing | Subjects | Books
    GeneralGeneral | Business & Investing | Subjects | Books
    GeneralGeneral | Administrative Law | Law | Subjects | Books
    GeneralGeneral | Administrative Law | Law | Professional & Technical | Subjects | Books
    ASIN: 1570184313

    Book Description

    Get comprehensive coverage of the issues that arise regarding competition in the employment context.

    Tortious Interference in the Employment Context: A State-by-State Survey is a companion volume to Covenants Not to Compete, Trade Secrets, and Employee Duty of Loyalty, all state-by-state surveys. Whereas those three treatises examine suits by employers or former employers against employees or former employees, Tortious Interference in the Employment Context: A State-by-State Survey examines business-versus-business suits, plus suits brought by former employees against their former employers. Together, the four titles in this series of books on employment-related business torts and covenants provide comprehensive coverage of the issues that arise regarding competition in the employment context on a state-by-state basis and in a question-and-answer format.
    Tortious Interference in the Employment Context: A State-by-State Survey, 2005 Supplement
    Average customer rating: Not rated
      Tortious Interference in the Employment Context: A State-by-State Survey, 2005 Supplement
      Brian M. Malsberger; ABA Section of Labor and Employment
      Manufacturer: BNA Books
      ProductGroup: Book
      Binding: Paperback
      ASIN: 1570185131

      Product Description

      2005 update to Tortious Interference in the Employment Context: A State-by-State Survey, published by BNA Books.

      Get comprehensive coverage of the issues that arise regarding competition in the employment context.

      Tortious Interference in the Employment Context: A State-by-State Survey is a companion volume to Covenants Not to Compete, Trade Secrets, and Employee Duty of Loyalty, all state-by-state surveys. Whereas those three treatises examine suits by employers or former employers against employees or former employees, Tortious Interference in the Employment Context: A State-by-State Survey examines business-versus-business suits, plus suits brought by former employees against their former employers. Together, the four titles in this series of books on employment-related business torts and covenants provide comprehensive coverage of the issues that arise regarding competition in the employment context on a state-by-state basis and in a question-and-answer format.

      Business Alchemy in a Week (In a Week)
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        Business Alchemy in a Week (In a Week)
        Robert Ashton
        Manufacturer: Hodder & Stoughton
        ProductGroup: Book
        Binding: Paperback

        Strategy & CompetitionStrategy & Competition | Management & Leadership | Business & Investing | Subjects | Books
        GeneralGeneral | Organizational Behavior | Business & Investing | Subjects | Books
        Organizational ChangeOrganizational Change | Organizational Behavior | Business & Investing | Subjects | Books
        Job Hunting & CareersJob Hunting & Careers | Business & Investing | Subjects | Books | General | Guides | Interviewing | Job Hunting | Job Markets & Advice | Resumes | Vocational Guidance | Volunteer Work
        GeneralGeneral | Business & Investing | Subjects | Books
        GeneralGeneral | Small Business & Entrepreneurship | Business & Investing | Subjects | Books
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        Organizational BehaviorOrganizational Behavior | Business Management | Professional & Technical | Subjects | Books
        ASIN: 0340857684

        Microbial Interactions in Agriculture and Forestry
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          Microbial Interactions in Agriculture and Forestry

          Manufacturer: Science Pub Inc
          ProductGroup: Book
          Binding: Hardcover

          GeneralGeneral | Science | Subjects | Books
          MicrobiologyMicrobiology | Biology | Biological Sciences | Science | Subjects | Books
          GeneralGeneral | Botany | Biological Sciences | Science | Subjects | Books
          GeneralGeneral | Agricultural Sciences | Science | Subjects | Books
          BiotechnologyBiotechnology | Agricultural Sciences | Science | Subjects | Books
          BiotechnologyBiotechnology | Bioengineering | Engineering | Professional & Technical | Subjects | Books
          GeneralGeneral | Agricultural Sciences | Professional Science | Professional & Technical | Subjects | Books
          MicrobiologyMicrobiology | Biology | Biological Sciences | Professional Science | Professional & Technical | Subjects | Books
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          ASIN: 1578081386

          Advances in Microbial Physiology, Volume 40 (Advances in Microbial Physiology)
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            Advances in Microbial Physiology, Volume 40 (Advances in Microbial Physiology)

            Manufacturer: Academic Press
            ProductGroup: Book
            Binding: Hardcover

            BiochemistryBiochemistry | Biological Sciences | Science | Subjects | Books
            BiotechnologyBiotechnology | Biological Sciences | Science | Subjects | Books
            GeneralGeneral | Biology | Biological Sciences | Science | Subjects | Books
            MicrobiologyMicrobiology | Biology | Biological Sciences | Science | Subjects | Books
            GeneralGeneral | Evolution | Science | Subjects | Books
            GeneralGeneral | Science | Subjects | Books
            MicrobiologyMicrobiology | Basic Science | Medicine | Subjects | Books
            PhysiologyPhysiology | Basic Science | Medicine | Subjects | Books
            BiochemistryBiochemistry | Bioengineering | Engineering | Professional & Technical | Subjects | Books
            BiotechnologyBiotechnology | Bioengineering | Engineering | Professional & Technical | Subjects | Books
            BiochemistryBiochemistry | Biological Sciences | Professional Science | Professional & Technical | Subjects | Books
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            MicrobiologyMicrobiology | Biology | Biological Sciences | Professional Science | Professional & Technical | Subjects | Books
            BiotechnologyBiotechnology | Biological Sciences | Professional Science | Professional & Technical | Subjects | Books
            GeneralGeneral | Evolution | Professional Science | Professional & Technical | Subjects | Books
            MicrobiologyMicrobiology | Basic Sciences | Medical | Professional & Technical | Subjects | Books
            PhysiologyPhysiology | Basic Sciences | Medical | Professional & Technical | Subjects | Books
            BiochemistryBiochemistry | Medicine | New & Used Textbooks | Stores | Books
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            ASIN: 0120277409

            Book Description

            TOPICS COVERED IN THIS VOLUME
            1. The molecular genetics of cultivated mushrooms
            2. The intestinal microflora: potentially fertile ground for microbial physiologists
            3. Primary metabolism and its control in Streptomycetes: a most unusual group of bacteria
            4. Acid adaptation in oral Stretococci

            Key Features
            * Covers recent advances in microscopical techniques
            * Applicable to researchers in microscope instrumentation and to users in a range of disciplines, including biology, materials research and development, non-destructive testing, and the electronics service industry
            Advances in Microbial Physiology, Volume 40 (Advances in Microbial Physiology)
            Average customer rating: Not rated
              Advances in Microbial Physiology, Volume 40 (Advances in Microbial Physiology)
              Robert K. Poole
              Manufacturer: Academic Press
              ProductGroup: Book
              Binding: Paperback
              ASIN: B000OH67AG

              Production and Sale of Larger Red Worms
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                Production and Sale of Larger Red Worms
                George Holwager
                Manufacturer: Shields Publications
                ProductGroup: Book
                Binding: Paperback

                GeneralGeneral | Animals | Biological Sciences | Science | Subjects | Books
                GeneralGeneral | Animals | Biological Sciences | Science | 4-for-3 Books Store | Stores | Books
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                1. As the Worm Turns: New & Easy Methods for Raising Earthworms As the Worm Turns: New & Easy Methods for Raising Earthworms
                2. Earthworm Feeds and Feeding Earthworm Feeds and Feeding
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                4. Earthworm Selling and Shipping Guide Earthworm Selling and Shipping Guide
                5. Raising Earthworms for Profit Raising Earthworms for Profit

                ASIN: 0960010238

                Selected Climbs in the Cascades
                Average customer rating: 5 out of 5 stars
                • Great resource!
                • A great climbing resource!
                • A must for every climber in Washington!
                Selected Climbs in the Cascades
                Jim Nelson , and Peter Potterfield
                Manufacturer: Mountaineers Books
                ProductGroup: Book
                Binding: Paperback

                GeneralGeneral | Washington | States | United States | Travel | Subjects | Books
                GeneralGeneral | Mountaineering | Sports | Subjects | Books
                Mountain ClimbingMountain Climbing | Mountaineering | Sports | Subjects | Books
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                Similar Items:
                1. Selected Climbs in the Cascades: Alpine Routes, Sport Climbs, & Crag Climbs (Selected Climbs) Selected Climbs in the Cascades: Alpine Routes, Sport Climbs, & Crag Climbs (Selected Climbs)
                2. Cascade Alpine Guide: Climbing and High Routes, Stevens Pass to Rainy Pass (Cascade Alpine Gde) Cascade Alpine Guide: Climbing and High Routes, Stevens Pass to Rainy Pass (Cascade Alpine Gde)
                3. Cascade Alpine Guide: Climbing and High Routes : Rainy Pass to Fraser River (Cascade Alpine Guide; Climbing and High Routes) Cascade Alpine Guide: Climbing and High Routes : Rainy Pass to Fraser River (Cascade Alpine Guide; Climbing and High Routes)
                4. Mount Rainier: A Climbing Guide (A Climbing Guide) 2nd Edition Mount Rainier: A Climbing Guide (A Climbing Guide) 2nd Edition
                5. Cascade Alpine Guide: Climbing and High Routes: Vol 1- Columbia River to Stevens Pass (3rd Ed.) Cascade Alpine Guide: Climbing and High Routes: Vol 1- Columbia River to Stevens Pass (3rd Ed.)

                ASIN: 0898867673

                Customer Reviews:

                5 out of 5 stars Great resource!.......2000-06-23

                This book has a great selection of climbs from glaciered peaks like Mt Rainier to remote rock climbs in the North Cascades. The pictures of the routes and the graphics of the rock pitches are excellent. The histories of each climb add to the total enjoyment of doing a route. It is a pleasure to read and a real asset for the climber.

                5 out of 5 stars A great climbing resource!.......2000-06-21

                This book includes a great selection of climbs in the Cascade Mountains. From classic routes up Mt. Rainier and Mt. Baker to more obscure climbs in North Cascade National Park, it has it all. The descriptions are clear and contain all of the pertinent information to get you to the top! The pictures of the routes and the graphics of the rock pitches are extremely useful. The history behind each climb also adds to the overall enjoyment of the climbing experience. It is a good resource for the beginning climber as well as the advanced. Read it and hit the hills!

                5 out of 5 stars A must for every climber in Washington!.......2000-06-19

                This guide thoroughly describes several climbs in the cascades of Washington, ranging from simple walk-ups to technical rock climbs. It gives detailed information on the best climbs. I have used it extensively on numerous climbs and find it informative, current, easy to read, and very helpful. The maps and pictures with routes are especially helpful. Almost every major climb in the North Cascades is covered and the history section preceding the description of each climb is very interesting. This is a great book and a must for any mountaineer in Washington, whether they be a beginner or a seasoned climber.
                Selected Climbs in the Cascades: Alpine Routes, Sport Climbs, & Crag Climbs (Selected Climbs)
                Average customer rating: 5 out of 5 stars
                • Could not be a better guidebook.
                Selected Climbs in the Cascades: Alpine Routes, Sport Climbs, & Crag Climbs (Selected Climbs)
                Jim Nelson , and Peter Potterfield
                Manufacturer: Mountaineers Books
                ProductGroup: Book
                Binding: Paperback

                ReferenceReference | Reference & Tips | Travel | Subjects | Books
                PacificPacific | West | Regions | United States | Travel | Subjects | Books
                GeneralGeneral | Washington | States | United States | Travel | Subjects | Books
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                Mountain ClimbingMountain Climbing | Mountaineering | Sports | Subjects | Books
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                1. Selected Climbs in the Cascades Selected Climbs in the Cascades
                2. Cascade Alpine Guide: Climbing and High Routes, Stevens Pass to Rainy Pass (Cascade Alpine Gde) Cascade Alpine Guide: Climbing and High Routes, Stevens Pass to Rainy Pass (Cascade Alpine Gde)
                3. Cascade Alpine Guide: Climbing and High Routes: Vol 1- Columbia River to Stevens Pass (3rd Ed.) Cascade Alpine Guide: Climbing and High Routes: Vol 1- Columbia River to Stevens Pass (3rd Ed.)
                4. Cascade Alpine Guide: Climbing and High Routes : Rainy Pass to Fraser River (Cascade Alpine Guide; Climbing and High Routes) Cascade Alpine Guide: Climbing and High Routes : Rainy Pass to Fraser River (Cascade Alpine Guide; Climbing and High Routes)
                5. Climbing Washington's Mountains (Climbing Mountains Series) Climbing Washington's Mountains (Climbing Mountains Series)

                ASIN: 0898865611

                Amazon.com

                When the authors of the first volume of Selected Climbs in the Cascades were choosing ascents to include in Vol. II, their criteria was simple: that the routes be fun and aesthetically outstanding. Nearly every climb in the book offers amazing views of snowfields, glacier-carved valleys, or craggy peaks shrouded in mist. And although there are technical climbs involving aids, grade V alpine ascents, and waterfall climbs rated WI5, these are balanced by easier routes that require nothing more than bouldering skills. This is not a collection of the most radical, derring-do challenges in the Cascades but rather climbs that are simply a blast.

                Vol. II differs from Vol. I in that it includes not just alpine routes but sport climbs and crag climbs--great for folks who want to take their rock-gym skills outside. The book also rates the approach to each climb from the car, whether it be a 10-minute walk or a grueling, two-day hike to a frozen waterfall. It's a practical consideration, as some of the approaches are more physically demanding than the actual route. Climbs covered begin in the southern Cascades, dominated by volcanoes Hood, Adams, and Rainier, and move northward to Snoqualmie Pass, with its easily accessible sport climbs and occasionally tough alpine routes. The guide finally moves into the North Cascades. Here, the mountains lose their volcanic character and take on the glacial-carved ruggedness of spots like Forbidden Peak and Mount Fury. More than 500 glaciers dot the area, and serious alpinists will find plenty in this section to occupy them.

                Anyone who climbs in the Pacific Northwest should find Vol. II useful, whether they prefer rock or ice. It's a good entry-level guide, though it's not a how-to-climb manual; get your climbing fundamentals down, then pick up a copy. --Demian McLean

                Customer Reviews:

                5 out of 5 stars Could not be a better guidebook........2000-06-28

                This is one of the most well done guidebooks I have ever seen. Some of my friends refer to the first volume of this book as "The Bible of Northwest Climbing." This one is destined for the same accolades.

                The book itself is made of heavy stock paper - something that you can throw around in your car and not worry about too much. The black and white pictures are awesome and the route descriptions are well written. Hardware suggestions appear to be appropriate and the permit information looks good too.

                This book describes 96 new routes and includes crag climbs (something which was not covered in the first edition). Perhaps the best thing about this book is that most of the climbs are somewhat off of the beaten track and not the most well known. Every self-respecting climber in the northwest should own both of these books - they're guaranteed to get you excited and help you pick your next trip.

                Successful Lyric Writing: A Step-By-Step Course & Workbook
                Average customer rating: 4.5 out of 5 stars
                • A MUST-HAVE COMPANION TO THE DAVIS HARD-COVER BOOK !!!
                • Thank you, Dr. Sheila!
                • Thank you, Dr. Sheila!
                • Less than 100 pages in, and...WOW
                • Successful Lyric Writing Is a Success
                Successful Lyric Writing: A Step-By-Step Course & Workbook
                Sheila Davis
                Manufacturer: Writer's Digest Books
                ProductGroup: Book
                Binding: Paperback

                GeneralGeneral | Instruments & Performers | Music | Entertainment | Subjects | Books
                VoiceVoice | Instruments & Performers | Music | Entertainment | Subjects | Books
                BusinessBusiness | Music | Entertainment | Subjects | Books
                GeneralGeneral | Music | Entertainment | Subjects | Books
                Instruction & StudyInstruction & Study | Theory, Composition & Performance | Music | Entertainment | Subjects | Books
                SongwritingSongwriting | Theory, Composition & Performance | Music | Entertainment | Subjects | Books
                WritingWriting | Reference | Subjects | Books | Academic & Commercial | Business | Children's Literature | Editing | Fiction | General | Genre Fiction | Journalism | Newspapers & Magazines | Nonfiction | Play & Scriptwriting | Poetry | Technical | Travel | Writing Skills
                GeneralGeneral | Reference | Subjects | Books
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                Similar Items:
                1. The Craft of Lyric Writing The Craft of Lyric Writing
                2. The Songwriters Idea Book: 40 Strategies to Excite Your Imagination, Help You Design Distinctive Songs, and Keep Your Creative Flow The Songwriters Idea Book: 40 Strategies to Excite Your Imagination, Help You Design Distinctive Songs, and Keep Your Creative Flow
                3. The Complete Rhyming Dictionary: Including The Poet's Craft Book The Complete Rhyming Dictionary: Including The Poet's Craft Book
                4. The Art of Writing Great Lyrics The Art of Writing Great Lyrics
                5. Writing Better Lyrics Writing Better Lyrics

                ASIN: 0898792835

                Book Description

                Davis follows up her best-selling book, The Craft Of Lyric Writing, with this hands-on companion course in writing professional lyrics. 292 pages. 8-1/2 x 11.

                Customer Reviews:

                5 out of 5 stars A MUST-HAVE COMPANION TO THE DAVIS HARD-COVER BOOK !!!.......2007-01-13

                If you only bought Sheila Davis' book on the Craft of Lyric Writing, do yourself a BIG favour and BUY THIS WORKBOOK! The new workbook gives you a chance to go through exercises for all the critical concepts that Davis teaches in her previous hard-cover book. If you are only thinking of buying this workbook, do yourself an even bigger favour and buy the hard-cover book as well. Both books are important to place in your library.

                5 out of 5 stars Thank you, Dr. Sheila!.......2003-11-22

                Ms. Davis's other book, "The Craft of Lyric Writing", was recommended to me. Looking in the library this one was the next book over, (oh, great fortune!) so I took both out. I have just ordered both for purchase because, as a composer of some experience who has now made the leap of trying lyric writing (and anyone that thinks it's easy is kidding himself) I cannot imagine my library without them.

                Her step-by-step suggestions, professional and well-considered insights, and many examples demonstrating things like writers' consistent viewpoint, simplicity/clarity, etc. (or lack thereof) have already resulted in a successful rewrite of a tune that was driving me bonkers.

                Finally, for what it's worth, I'm not only not a 'book person' when learning something, but have no use for 'success formulas' and can smell snake oil a mile away---and this sure aint either.

                Thank you, Dr. Sheila. You've made me a better songwriter.

                5 out of 5 stars Thank you, Dr. Sheila!.......2003-11-22

                Ms. Davis's other book, "The Craft of Lyric Writing", was recommended to me. Looking in the library this one was the next book over, (oh, great fortune!)so I took both out. I have just ordered both for purchase because, as a composer of some experience who has now made the leap of trying lyric writing (and anyone that thinks it's easy is kidding himself) I cannot imagine my library without them.

                Her step-by-step suggestions, professional and well-considered insights, and many examples demonstrating things like writers' consistent viewpoint, simplicity/clarity, etc. (or lack thereof) have already resulted in a successful rewrite of a tune that was driving me bonkers.

                Finally, for what it's worth, I'm not only not a 'book person' when learning something, but can have no use for 'success formulas' and can smell snake oil a mile away---and this sure aint either.

                Thank you, Dr. Sheila. You've made me a better songwriter.

                5 out of 5 stars Less than 100 pages in, and...WOW.......2003-09-01

                So far this is a great book. Good for beginners who need to add structure to their writing. A note: this book seems like a good starting point and a good guideline as tohow to start writing. MY ONLY COMPLAINT: The example songs are old and outdated and therefore makes it somewhat hard for the younger reads. That's it. Enjoy.

                5 out of 5 stars Successful Lyric Writing Is a Success.......2000-04-23

                In this book, Sheila Davis has designed a course of study that beautifully introduces the concepts of songwriting in an understandable and helpful order. Being a teacher, I value any book that offers students a chance to build skills through practical exercises.

                Davis's exercises allow the student to explore concepts in whatever song style in which they write.

                What I like best about this workbook is the section on "The Whole Brain." Once students have mastered the craft of lyric writing, Davis focuses on means of finding inspiration and beginning the writing process.

                This book was a tremendous help to me and my fellow students as we began our journey into the world of songwriting. Thank you, Sheila Davis!
                Successful Lyric Writing : A Step-by-Step Course and Workbook
                Average customer rating: Not rated
                  Successful Lyric Writing : A Step-by-Step Course and Workbook
                  Sheila Davis
                  Manufacturer: F & W Publications, Incorporated
                  ProductGroup: Book
                  Binding: Paperback
                  ASIN: B000KXLA9W

                  Pointed Brush Writing Manual
                  Average customer rating: 4 out of 5 stars
                  • Excellent for intermediate calligraphers!
                  Pointed Brush Writing Manual
                  Fran Strom
                  Manufacturer: Aha Calligraphy
                  ProductGroup: Book
                  Binding: Spiral-bound

                  CalligraphyCalligraphy | Graphic Design | Design & Decorative Arts | Arts & Photography | Subjects | Books
                  GeneralGeneral | Drawing | Arts & Photography | Subjects | Books
                  DrawingDrawing | Instructional & How-To | Arts & Photography | Subjects | Books
                  CalligraphyCalligraphy | Instructional & How-To | Arts & Photography | Subjects | Books
                  GeneralGeneral | Crafts & Hobbies | Home & Garden | Subjects | Books
                  ASIN: 1880133008

                  Book Description

                  This manual is filled with model sheets for students to trace and copy for writing with the pointed brush. Oriental art supplies are demonstrated as students learn basic chinese characters, then the same technique applies to western letterforms. Write chinese characters for original greeting cards! Graphic designers and lettering artists use this book, too. An excellent companion to the Pointed Brush Writing Video.

                  Customer Reviews:

                  4 out of 5 stars Excellent for intermediate calligraphers!.......2001-04-08

                  Fran's book is one of the most elegant treatises on the topic of brush calligraphy, especially if used and viewed in conjunction with the corresponding video. I had known here since late 1987, and she was a fabulous woman and an expert artist. Anyone interested in the field or the art of writing should purchase this wonderful edition.

                  Customer Once, Client Forever: 12 Tools for Building Lifetime Business Relationships
                  Average customer rating: 4.5 out of 5 stars
                  • Pretty good, but fails to address the tough questions
                  • Super Serve Clients
                  • An absolute "must" for any businessperson
                  • Great tools to improve your selling techniques
                  • Detail guideline for sales or customer service
                  Customer Once, Client Forever: 12 Tools for Building Lifetime Business Relationships
                  Richard A. Buckingham
                  Manufacturer: Kiplinger Books
                  ProductGroup: Book
                  Binding: Hardcover

                  GeneralGeneral | Business & Investing | Subjects | Books
                  Customer ServiceCustomer Service | Industries & Professions | Business & Investing | Subjects | Books
                  GeneralGeneral | Marketing | Marketing & Sales | Business & Investing | Subjects | Books
                  EntrepreneurshipEntrepreneurship | Small Business & Entrepreneurship | Business & Investing | Subjects | Books
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                  1. Clients Forever: How Your Clients Can Build Your Business for You Clients Forever: How Your Clients Can Build Your Business for You
                  2. Good to Great: Why Some Companies Make the Leap... and Others Don't Good to Great: Why Some Companies Make the Leap... and Others Don't

                  ASIN: 0938721828

                  Book Description

                  In Customer Once, Client Forever, Buckingham presents a process to identify, create and maintain the relationship with the client using his 12 Lifetime Tools.

                  Customer Reviews:

                  4 out of 5 stars Pretty good, but fails to address the tough questions.......2006-05-30

                  This is a useful resource. It gives you a good list of items to improve customer satisfaction and perception. That said, it tends to oversimplify things and fails to address the tough items.

                  The author suggests good customer relations will lead to lifelong customers. But look at reality. Throughout this country, small businesses have been going under as large entities like Wallmart and Lowes offer better pricing. In Buckingham's view, Bob Johnson the local hardware guy secures lifetime customers with his caring nature, willingness to go the extra mile, and above-average service. Bob does this; he is the one to buy tickets to your kid's fundraiser, and spends 15 minutes telling you how to install a storm drain.

                  Unfortunately, once Walmart comes to town, Bob's former customers tend to shop there and come to him only for the tough jobs. In Buckingham's world, Walmarts achieve only marginal success as loyal customers reject their impersonal mass market approach; the monumental growth of these megastores which offer limited service but real bargains tells us differently.

                  The book would have been better had it dealt with the conflict between good pricing and good service, and when and how customers continue (how about a model of the unsentimental customer who continually assesses value, and returns only when that is provided).

                  So read the book and incorporate this as one perspective, but don't bet the house on it. You might find that competing on price and limiting unprofitable service can be a model that you will sometimes need to use.

                  5 out of 5 stars Super Serve Clients.......2003-04-04

                  Many common sense pieces of advice, nicely organized and clearly spelled out. A great refresher for anyone with experience and excellent primer for those entering any service industry. He reminds us all that its easier, smarter, and more rewarding to keep a client happy than it is to pound the pavement to find a new one. I was suprised and chagrined to realize that some of tips were techniques I knew but had over time forgotten to practice. Highly recommend this book.

                  5 out of 5 stars An absolute "must" for any businessperson.......2002-01-14

                  Customer Once, Client Forever: 12 Tools For Building Lifetime Business Relationships by Richard Buckingham (president of GoalStar Business Strategies working with Fortune 100 companies) is an upbeat business self-help book about how to turn one's customers into clients for life. Filled with concise, economically worded lessons and questions to ponder, each chapter offers a wealth of sound advice on such topics as continually improving oneself, gaining client feedback, and converting good clients into lifetime clients. Customer Once, Client Forever is an absolute "must" for any businessperson from cafe owners to marketing corporations who solicits and depends upon repeat customers!

                  4 out of 5 stars Great tools to improve your selling techniques.......2001-11-10

                  This book is easy to understand with its clear structure, writer uses simple English to make sure all the readers can get what he is trying to say (and that is one of the tools he suggested, say your clients' language without jargon).
                  The 12 tools are organised in sequence, from managing internal business standard to performing excellent services to external clients, it provides lots of practical sugesstions in different aspects to build lifetime relationships with clients. Also, it's creative and useful to summarize the most urgent things that you need to do and put it in a box called 'Monday Morning', it's telling you what you can do to achieve those objectives he had mentioned, not just the theories.
                  In conclusion, it's worthwhile to read this book as it's very useful for your present or future business and interpersonal skills.

                  5 out of 5 stars Detail guideline for sales or customer service.......2001-11-05

                  This book presenting the ideas of how to become a successful sales or customer service. Those ideas are very practicable and useful. From preparation to follow-up, that book providing lots of ideas to let you turn your customer to lifetime client. There are lots of personal and real life examples to elaborate the ideas. How to superserve your customer? How to build lifetime rapport? All these questions can be answered after reading that book.

                  I can sure everyone can become a successful sales or customer services after reading that book. And author always remind us - TAKE ACTION!!!

                  So, take action now. Buy and keep one!

                  A Changing of the Guard: Anglo-american Relations, 1941-1946
                  Average customer rating: Not rated
                    A Changing of the Guard: Anglo-american Relations, 1941-1946
                    Randall Bennett Woods
                    Manufacturer: The University of North Carolina Press
                    ProductGroup: Book
                    Binding: Hardcover

                    InternationalInternational | Economics | Business & Investing | Subjects | Books
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                    All TitlesAll Titles | Qualifying Textbooks - Fall 2007 | Stores | Books
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                    3. Forged in War: Roosevelt, Churchill, and the Second World War Forged in War: Roosevelt, Churchill, and the Second World War
                    4. George C. Marshall: Soldier-Statesman of the American Century (Twayne's Twentieth-Century American Biography Series) George C. Marshall: Soldier-Statesman of the American Century (Twayne's Twentieth-Century American Biography Series)
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                    ASIN: 0807818771

                    Book Description

                    Between 1941 and 1946, in response to the devastation caused by World War II, memories of the Great Depression, and the prospect of Soviet expansion, a group of politicians, diplomats, and economists in the United States and Great Britain sought to repair the ruined economies of of Europe and secure economic prosperity for America. Their program, which became known as multilateralism, called for reduced quotas on imports, lowered tariffs, the abandonment of currency exchange controls, and economic decision making by international bodies. Randall Woods explores this attempt to create an interdependent world economy and sets it against the broader political and strategic backdrop of the period.

                    In the United States, multilateralism attracted New Deal liberals because it proposed to help not only the established economic interests but traditionally disadvantaged groups such as farmers and industrial workers as well. Moderate socialists in Britain also lent their support to a liberalized trading system, as did many conservatives on both sides of the Atlantic, believing that the program would preserve some degree of free enterprise in the international economy.

                    Unfortunately for its disciples, Woods argues, multilateralism was so modified by the forces of isolationism and economic nationalism—and by bureaucratic politics in the United States—that it failed to achieve its economic and strategic goals. The international economy that emerged after World War II was not an equitable partnership and merely finalized the fifty-year process by which the United States supplanted Great Britain as the arbiter of Western Capitalism. In the end, modified multilateralism hampered rather than facilitated the free flow of goods and capital, and it did little to promote social democracy.
                    Changing of the Guard: Anglo-American Relations, 1941-1946.
                    Average customer rating: Not rated
                      Changing of the Guard: Anglo-American Relations, 1941-1946.

                      Manufacturer: 0
                      ProductGroup: Book
                      Binding: Hardcover
                      ASIN: B000IBVK9G

                      The Human Factor Approach to Development in Africa (Human Factor Series)
                      Average customer rating: Not rated
                        The Human Factor Approach to Development in Africa (Human Factor Series)
                        Vimbai G. Chivaura , and Claude G. Mararike
                        Manufacturer: University of Zimbabwe Publications
                        ProductGroup: Book
                        Binding: Paperback

                        Development & GrowthDevelopment & Growth | Economics | Business & Investing | Subjects | Books
                        InternationalInternational | Economics | Business & Investing | Subjects | Books
                        MacroeconomicsMacroeconomics | Economics | Business & Investing | Subjects | Books
                        GeneralGeneral | Popular Economics | Business & Investing | Subjects | Books
                        GeneralGeneral | Business & Investing | Subjects | Books
                        ASIN: 0908307748

                        International Marketing Strategy: Analysis, Development and Implementation
                        Average customer rating: Not rated
                          International Marketing Strategy: Analysis, Development and Implementation
                          Isobel Doole , and Robin Lowe
                          Manufacturer: Intl Thomson Business Press
                          ProductGroup: Book
                          Binding: Paperback

                          Strategy & CompetitionStrategy & Competition | Management & Leadership | Business & Investing | Subjects | Books
                          Exports & ImportsExports & Imports | Economics | Business & Investing | Subjects | Books
                          GeneralGeneral | Business & Investing | Subjects | Books
                          GeneralGeneral | International | Business & Investing | Subjects | Books
                          AdvertisingAdvertising | Marketing & Sales | Business & Investing | Subjects | Books
                          GlobalGlobal | Marketing | Marketing & Sales | Business & Investing | Subjects | Books
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                          1. International Marketing: Strategy Planning, Market Entry & Implementation International Marketing: Strategy Planning, Market Entry & Implementation
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                          3. International Marketing Strategy International Marketing Strategy
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                          ASIN: 1861524722

                          Book Description

                          International Marketing Strategy sets out the context, techniques and strategies involved in successful international marketing. With short case illustrations, highly illustrative case studies, summaries and discussion questions, students will find this text most useful, relevant and contemporary. Well-organized and very practical, International Marketing Strategy provides a good balance of the theory and implementation behind international marketing. Rigorous in its structure yet easy to use, it adopts a user-friendly approach to the issues tackled. Through its treatment of global case studies from Europe, Australia, the Pacific Rim and the USA, it breaks across national boundaries presenting a truly international vision of marketing strategy. The addition/incorporation of new topics brings the book fully up-to-date: global information systems the global manager international niche marketing international developments in retailing electronic business and relationship marketing new international case studies to illustrate the key points The second edition of International Marketing Strategy offers an excellent resource for final year undergraduate students on marketing courses and professionals studying for the Diploma of the CIM and will also be an invaluable source of reference for MBA and Masters level students.

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