Customer Reviews:
Insight into difficult quandaries of state government.......2004-09-10
Also available in a hardcover edition (0865975205, $20.00) Virginia Political Economy is a collection of selected works by Gordon Tullock which have been compiled, edited, and provided with an informative introduction by Charles K. Rowley (Duncan Black Professor of Economics at George Mason University) and is the first of a proposed ten volume series showcasing Tullocks' published academic papers and essays as selected from twenty-three books and several hundred articles and papgers produced by Tullock between 1954 and 2002. Chapters offer an in-depth exploration of such issues as the problems of majority voting, issues associated with redistributive policies, the problem of social cost, bioeconomics, and much more. A scholarly, rational, and well-presented voice of insight into difficult quandaries of state government and fiscal policy.
Average customer rating:
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Virginia Political Economy: the Selected Works of Gordon Tullock, Volume 1.(Book Review): An article from: The Cato Journal
William A. Niskanen
Manufacturer: Cato Institute
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ASIN: B00096ZF64
Release Date: 2005-07-13 |
Book Description
This digital document is an article from The Cato Journal, published by Cato Institute on September 22, 2004. The length of the article is 873 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: Virginia Political Economy: the Selected Works of Gordon Tullock, Volume 1.(Book Review)
Author: William A. Niskanen
Publication:
The Cato Journal (Refereed)
Date: September 22, 2004
Publisher: Cato Institute
Volume: 24
Issue: 3
Page: 371(2)
Article Type: Book Review
Distributed by Thomson Gale
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Developing Corporate Character: How to Successfully Change an Organization without Destroying It (Jossey Bass Business and Management Series)
Alan L. Wilkins
Manufacturer: Jossey-Bass
ProductGroup: Book
Binding: Hardcover
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| Organizational Behavior
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ASIN: 1555421334 |
Book Description
Explains how an organization with strong character can more successfully adapt to change, develop new skills, and ensure a successful future without sacrificing established values or strengths. Offers step-by-step instructions on how to determine the readiness of an organization to change--and how to identify directions and strategies most likely to succeed.
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Self-sufficiency
John Seymour , and
Sally Seymour
Manufacturer: Faber and Faber
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Binding: Hardcover
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ASIN: 0571099548 |
Book Description
This book introduces the reader to the kinetic analysis of a wide range of biological processes at the molecular level. It shows that the same approach can be used to resolve the number of steps for a wide range of systems including enzyme reactions, muscle contraction, visual perception, and ligand binding. The author discusses the methods for characterizing these steps in chemical terms. Firmly rooted in theory, a wide range of examples and experimental techniques are introduced as well. A historical approach is used to demonstrate the development of the theory and experimental techniques of kinetic analysis in biology.
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- An extraordinary survey of life forms in the animal world.
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Supernature: The Unseen Powers of Animals
John Downer
Manufacturer: Sterling Pub Co Inc
ProductGroup: Book
Binding: Paperback
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ASIN: 0806971347 |
Customer Reviews:
An extraordinary survey of life forms in the animal world........2000-03-04
John Downer's Supernature provides a companion to the BBC television show, charting the boundaries between science and the supernatural with an examination of extrasensory perception and unusual animal abilities. From life forms which survive under the most adverse conditions to the hidden language of animals, this surveys some extraordinary abilities of the animal world.
Product Description
This book will help you to learn the secrets of developing mental toughness. The authors have brought to soccer their vast experience of working with world champions and Olympic gold medalists and provide a set of no-nonsense, practical tips and techniques which will enable you to take the mental side of your game to a higher level.
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Soccer, The Mind Game
Stephen J Bull
Manufacturer: Crowood Press
ProductGroup: Book
Binding: Paperback
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ASIN: 1861266839 |
Book Description
Teaches the elements of good writing through the use of essential guidelines, literary techniques, and proper writing mechanics.
Customer Reviews:
The Book on Writing.......2007-09-30
The author of The Book on Writing really knows her "stuff." As an English and Composition teacher, this is the best book I've come across in a long time. Highly recommended for teachers of writing and those wanting to learn how to write. Paula LaRocque practices what she preaches.
Writing Books.......2006-06-29
One of the best books on writing I have read.
This would be good for any English teacher, grades 7-12.
So many of the writing books I have seen are not
'real world'. The author was a former writing coach for the Dallas Morning News and knows 'real world' writing.
If you are interested at all in writing, this should be in your library.
Is LaRocque America's Foremost Writing Coach?.......2005-10-16
This author has impeccable credentials, having worked in journalism all her professional life. She has been a newspaper editor, corporate seminar leader (in writing and communication), college professor, and author of many books. She puts a lifetime of writing, editing, and the teaching of writing into this book. No wonder it is so good.
She divides it into three parts:
Part I - a dozen guidelines in 80 pages: Keep sentences short, and keep to one main idea per sentence; avoid pretensions, gobbledygook, and euphemisms; change long and difficult words to short and simple words; be wary of jargon, fad, and cliche; use the right word; avoid beginning with long dependent phrases; prefer active verbs and the active voice; cut wordiness; avoid vague qualifiers; prune prepositions; limit number and symbol; get right to the point. And stay there.
Part II - Chapters 13 - 22, 10 points in 80 pages: This part is the meat, is the hardest to achieve, and is about telling your story. She fills it with examples from famous and not-so-famous authors, good writing and bad:
LaRocque: Creative writers can strengthen their work with allusions or quotations without explaining or attributing them. This is especially true of quotations, if they're well known. Sometimes both writer and characters can have fun with allusions or quotations, or otherwise find them useful in clarifying the action.
In Ruth Rendel's "Shake Hands Forever," her sleuth Inspector Wexford says on the phone to one of his investigators: "Howard, you are my only ally." Howard responds: "Well, you know what Chesterton said about that. I'll be at that bus stop from five-thirty onwards tonight and then we'll see."
Wexford put on his dressing gown and went downstairs to find what Chesterton had said. "There are no word to express the abyss between isolation and having one ally. It may be conceded to the mathematicians that four is twice two. But two is not twice one; two is two thousand times one...." He felt considerably cheered. Maybe he had no force of men at his disposal but he had Howard, the resolute, the infinitely reliable, the invincible, and together they were two thousand.
Pertinent as Chesterfield's words are to Wexford's situation, it would be awkward for Rendel herself to use them. By giving the allusion to a character instead, she maintains her invisibility as a narrator while telling the reader something about the characters, their interests, and relationships as well. The allusion, and Wexford's reaction, also help the reader understand Wexford's state of mind.
Part III - Language and writing mechanics in 35 pages. Dispelling the myths, the middle chapter of three, tells you that: You can and should split infinitives or verb phrases when the results flow better; you can end a sentence with a preposition if it is not clumsy; starting sentences with "and" or "but" is frequently attractive; you can use contractions in formal writing when the result sounds better; you should retain the serial comma in all cases; you shouldn't hesitate to use "that" when it makes the sentence more clear; finally, you should use the article "a" rather than "an" before "historic" because it sounds better.
LaRocque suggests there is literary and grammatical agreement amongst the authorities and graciously names about 10 competing books that any professional would recognize. That must mean that when looking for the right book - they're all going to give you the same advice - you should choose one readable enough and comprehensive enough to suit your taste. This is definitely one to consider - a top notch choice.
LaRocque Practices What She Preaches.......2005-03-05
Over the years, I have relied on various works to instruct and guide my efforts to write more effectively. For example, Strunk and White's The Elements of Style, Zinnser's On Writing Well, and Hacker's Rules for Writers. To them I now add this book. The Book on Writing is widely adopted (or recommended) by school, college, and university instructors. I think it will also be of great value to just about anyone else who needs to improve reasoning and reading as well as writing skills. LaRocque divides her 22 chapters within two parts, "A Dozen Guidelines to Good Writing" and "Language and Mechanics." The chapter titles suggest several key points, all of which are evident in the non-fiction of masters such as George Orwell and E.B. White. For example:
Chapter 1: Keep Sentences Short, and Keep to One Main Idea Per Sentence
Chapter 5: Use the Right Word
Chapter 7: Prefer Active Verbs and the Active Voice
Chapter 8: Cut Wordiness
Chapter 12: Get Right to the Point. And Stay There
Although these and other of LaRocque's guidelines may seem obvious, my own experience as a classroom teacher suggests that few students seem to be aware of them...and even fewer follow them. (FYI, I taught English for 13 years in two New England boarding schools -- Kent and St. George's -- and for the past 10 years have been an adjunct professor of English at a local community college in the Dallas area.) What sets LaRocque's book apart from almost all others which cover much of the same material is that her personal, indeed conversational style establishes and then sustains a tutorial relationship with her reader; also, throughout her book, she includes hundreds of real-world examples of writing which is correct or incorrect, appropriate or inappropriate, effective or ineffective.
In Chapter 23, LaRocque includes "A Brief (But Not Necessarily Easy) Quiz" which I encourage everyone to take before reading anything else in the book. The quiz consists of 20 sentences. LaRocque then identifies "common grammar and punctuation problems that trouble many people," followed by "A Pronoun primer" because she asserts (and I agree) that proper use of pronouns will solve most of the most common grammar problems. By first taking the quiz and then reviewing the explanations and pronoun primer which follow, most readers will have a strong motivation to absorb and digest the material provided in the other 24 chapters.
I anticipate that many of them will then purchase copies of The Book on Writing to be given to family members, friends, and associates. It would be an especially appropriate birthday, holiday, or graduation gift to students as well as to those recently embarked on their career, perhaps accompanied by a copy of Orwell's A Collection of Essays and/or Essays of E. B. White (Perennial Classics). Both are also available in an inexpensive paperbound edition.
Paula LaRocque, well-done!
A very useful guide - one of the best.......2004-01-13
It seems there are a lot of people who think they can write an authoritative book on the art of writing. It is always a wonderful surprise to find one that actually knows what they are talking about and can convey their expertise is a clear and concise manner. Author Paula LaRocque is one of those few and shares her knowledge in her book "The Book on Writing: The Ultimate Guide to Writing Well". She divides the book up into three sections - A Dozen Guidelines to Good Writing, Storytelling, and Language and Writing Mechanics. Through the use of illustrative texts both before revision and afterwards she clearly illustrates each item as she discusses it. This is one of the best books on writing and should be read by anyone wanting to move their writing up to the next level.
Average customer rating:
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Handbook of Renaissance Ornament; 1290 Designs from Decorated Books. (Dover Pictorial Archives)
Albert Fidelis Butsch
Manufacturer: Dover Publications
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Binding: Paperback
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Similar Items:
-
Handbook of Ornament
ASIN: 0486219984 |
Book Description
ICMI's Call Center Management Dictionary is a practical, comprehensive reference for customer contact professionals. This essential resource covers a host of subjects, including, but not limited to, measurements, objectives, reporting, analysis, forecasting, planning, monitoring, coaching, quality, performance, improvement, human resources, training, customer behavior, marketing, technologies, budgeting, finance, strategy, industry acronyms, and more!
Accurate and easy to use, ICMI's Call Center Management Dictionary is designed to cut through the clutter and confusion in today's terminology, so that you can communicate more effectively, improve customer services and make better decisions that will help build your career.
1072 acronyms and terms, 41 graphs and tables.
Book Description
Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss,
The Call Center Dictionary provides clear definitions of call center acronyms, terms, and technology. Stay up-to-date on this fast-paced industry!
Customer Reviews:
The Call Center Dictionary.......2001-01-07
El uso del diccionario es con fines de ampliar mis conocimientos de centrales telefonicas para optener un mayor rendimiento academico en el desarrollo de mi ptoyecto de tesis de grado para optar al titulo de Ingenieria de sistemas.
Book Description
The language of the call center comes from many fields including telecommunications, engineering, and computer programming. The Call Center Dictionary not only explains what a particular technology is, but also how it can help improve relationships with customers.
Customer Reviews:
OK Reference for a Basic Orientation to Call Center Jargon.......2001-07-04
First, what this book is NOT: it is neither exhaustive nor in-depth. (The fact that the book is only 277 trade-size pages should suggest this.) It is also not particularly helpful to the complete new-comer to the call center environment, especially not Customer Service Representatives. But then it doesn't really claim to do all that. It is written more for, say, people in the finance or human resources department who want to learn a little about what the techno-geeks in systems delivery are talking about. Or for new MIS analysts who may have come from some other performance measurement background, but who haven't grasped all the call center jargon yet. And also for the call center managers who know THEIR job, but who are baffled when they try to talk to anyone in marketing about how the center operates.
So, on to what it IS: this is a dictionary, so you are presumed to have some knowledge of the language to begin with. And the authors try to offer some breadth of the available technology without being too proprietary. The entries concerning CTI (computer-telephone integration) and web-enabled technology are a little sparse, but the core concepts (regarding Automated Call Distribution) are relatively reliable. The typos can be off-putting, but maybe they'll get that improved in the 3rd edition.
I wouldn't rely on this book alone as my "Complete Guide" to call center operations (I hope the title was the product of an over-active marketer rather than the authors' choice), but is is a HELPFUL guide. If you are looking for detailed material, pull out your user manuals and read the README.TXT files that come with your applications. If you are looking for a general overview of the terrain, this book is a good tool to have at your disposal. If you leave it at your desk, you may be surprised at the number of people who ask to borrow it.
A very useful reference.......2000-11-28
At the moment, I do not know a long-term course training call center resources specialist, and people doing this job usually come from other field. The book is full of useful hints to help people with a good, but general, background in connecting it to the reality of call centers and every day activities in CRM. As usual for this kind of books, it is not a detailed reference, but I found in it satisfying answers to many doubts arised about the correct use of words and acronyms.
It's a start.......2000-09-16
Aside from the spelling and grammatical errors, I found this book extremely helpful in getting me past the clutter of acronyms that are so prevalent in the telecom field. Unfortunately, this is also one of the very few books that is willing to define most of the terms for you. In that regard, I think that this is a great book that serves its purpose. Although I would really like to see a more updated version.
Another Dawson Grammatical Error Filled Book.......2000-08-28
I have been a senior analyst in call centers for years and am not very impressed with the amount of thought that went into this book. Dawson / Bodine define terms, but they do not give examples. In today's call centers, I am uncovering numerous mistakes being made by management and reporting analysts in their understanding of what elements are important to better running a call center. Example: This book should have given examples of how Average Speed of Answer (ASA) is calculated, then explained that taking a straight average does not give you a true picture of the call center's performance. What are key measures to a call center success? I too read this book and found myself scratching my head. If this is the quality of book coming out in the future, I think I will stop reading.
Keep in mind that Dawson is (or was) an editor of a call center magazine. I have now purchased 3 books by Dawson and I am getting turned off. The amount of spelling errors and grammar mistakes in all his publications is overwhelming.
Another Dawson Grammatical Error Filled Book.......2000-08-28
I have been a senior analyst in call centers for years and am not very impressed with the amount of thought that went into this book. Dawson / Bodine define terms, but they do not give examples. In today's call centers, I am uncovering numerous mistakes being made by management and reporting analysts in their understanding of what elements are important to better running a call center. Example: This book should have given examples of how Average Speed of Answer (ASA) is calculated, then explained that taking a straight average does not give you a true picture of the call center's performance. What are key measures to a call center success? I too read this book and found myself scratching my head. If this is the quality of book coming out in the future, I think I will stop reading.
Keep in mind that Dawson is (or was) an editor of a call center magazine. I have now purchased 3 books by Dawson and I am getting turned off. The amount of spelling errors and grammar mistakes in all his publications is overwhelming.
Average customer rating:
- Good introduction to this subject.
|
The New World Order: An Economic Global Regime
Carlo James
Manufacturer: Dissertation.com
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All Amazon Upgrade
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ASIN: 1581120761 |
Book Description
"The New World Order" is anything but new, it has been evolving for over 100 years. This thesis begins with the idea for an elite establishment of one late 19th century individual, and shows how it developed into the many organizations that make up the global regime of today.
Download Description
The New World Order -- far from being anything "new" -- is an order which has been evolving for more than one hundred years. This thesis begins with the idea for an elite establishment of one late 19th century individual, Cecil Rhodes, and shows how it has developed into the several organizations that make up the Global Regime today. Although the term "New World Order" has been a buzzword since the Bush era, the majority of people around the world remain uncertain of the meaning. This thesis will demonstrate that it is an order with an underlying economic agenda. This is illustrated by examining various reports written by members or the Regime which reveal their goals and intentions, and also by examining detailed studies done on policies they have implemented. Finally, this thesis suggests that the Global Regime is now near its ultimate goal of dominating global economic matters.
Customer Reviews:
Good introduction to this subject........2003-04-05
Carlo does a great job of condensing a large subject into a conscise version of who and what has controlled our world for the last two hundred years. Carlo's paper comes with good notes and references and stays focused throughout.
Book Description
Price divergence is readily apparent to anyone who shops. Travelers from Manchester to London, or from Chicago to Paris, are hit by sticker shock. Products ranging from London Fog raincoats to Viagra are available over the Internet at half their retail store prices. Common experience tells us that prices for identical products differ between countries, between cities, even between neighboring shops. On the other hand, common experience also tells us that open markets and greater competition will force a degree of price convergence, if not identical prices.
This monograph presents speculative calculations that illustrate potential benefits from price convergence between countries. The authors take a fresh look at global economic integration by examining existing price divergence, and possible price convergence, across a range of consumer goods and then calculate the potential benefits of price convergence on a country-by-country basis and for the world as a whole. This study examines the potential benefits from price convergence resulting from more competition and market integration, not perfect competition and market integration. The authors calculate these benefits assuming that the world economy can attain the same degree of competition and market integration - and hence price convergence -- as exists within the United States.
Average customer rating:
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Conciencia Exportadora
Roberto D. Occhipinti
Manufacturer: Macchi Grupo Editorial
ProductGroup: Book
Binding: Paperback
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ASIN: 9505374496 |
Books:
- Web Wonder Women
- Welfare States in Transition : National Adaptations in Global Economies
- Working in America: A Blueprint for the New Labor Market
- A Concise Introduction to Econometrics: An Intuitive Guide
- Africa Betrayed
- All Connected Now: Life in the First Global Civilization
- Bayesian Inference in Dynamic Econometric Models (Advanced Texts in Econometrics)
- By the numbers: A survival guide to the monthly economic indicators
- Capitalist China: Strategies for a Revolutionized Economy
- Caribbean Region: Current Economic Situation, Regional Issues and Capital Flows, 1992 (World Bank Country Study)
Books Index
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