Chicago Lectures in Law and Economics

Book Description

An organization's culture lies at the heart of its ability to perform. In the knowledge economy, new rules are emerging and organizations must rethink how they will compete by leveraging their tacit knowledge - their intangible assets - in order to create and sustain a strategic advantage. In this book, Hubert Saint-Onge and Charles Armstrong, two corporate leaders who have been in the forefront of using knowledge management to gain strategic advantage, focus on knowledge-based customer relationships, innovative internal structures, and self-initiated learning cultures, in order to explain the building blocks that must be in place to create and sustain a knowledge-based culture within organizationsa culture that they argue is integral to a high-performance organization.

An organization's culture lies at the heart of its ability to perform. In the knowledge economy, new rules are emerging and organizations must rethink how they will compete by leveraging their tacit knowledge - their intangible assets - in order to create and sustain a strategic advantage. In this book, Hubert Saint-Onge and Charles Armstrong, two corporate leaders who have been in the forefront of using knowledge management to gain strategic advantage, focus on knowledge-based customer relationships, innovative internal structures, and self-initiated learning cultures, in order to explain the building blocks that must be in place to create and sustain a knowledge-based culture within organizationsa culture that they argue is integral to a high-performance organization.

This book provides a blueprint for creating and leading organizations with strong knowledge-based cultures to achieve breakthrough performance. Using the idea of conductivity, the authors describe the successful organization of the future as one that increases the quality and flow of knowledge within the organization and within its network of suppliers, customers, and other collaborators. The narrative is based on the thoughts, experience, and models of Hubert Saint-Onge and Charles Armstrong, who have successfully led high-performance companies in the financial services sector and the engineering and manufacturing sector. Each chapter includes practical examples from their experience and from other successful leaders.

* Hubert Saint-Onge has been named one of the top ten knowledge management practitioners internationally (Forbes)
* S.A. Armstrong, a manufacturing company run by co-author Charles Armstrong, has been cited as one of the most innovative knowledge-era companies in North America
* Filled with real-life stories of how both authors have implemented their ideas in the banking, insurance, and manufacturing industries

Download Description

This book provides a blueprint for creating and leading organizations with strong knowledge-based cultures to achieve breakthrough performance. Using the idea of conductivity, the authors describe the successful organization of the future as one that increases the quality and flow of knowledge within the organization and within its network of suppliers, customers, and other collaborators. The narrative is based on the thoughts, experience, and models of Hubert Saint-Onge and Charles Armstrong, who have successfully led high-performance companies in the financial services sector and the engineering and manufacturing sector. Each chapter includes practical examples from their experience and from other successful leaders.

Book Description

As a review of the status of biogeography in the West Indies in the 1980s, the first edition of Biogeography of the West Indies: Past, Present, and Future provided a synthesis of our current knowledge of the systematics and distribution of major plant and animal groups in the Caribbean basin. The totally new and revised Second Edition, Biogeography of the West Indies: Patterns and Perspectives, emphasizes recent ideas and hypotheses in the field and includes many new chapters and contributions. The authors use the broadest possible interpretations of the concepts of biogeography, consider anthropological and geological factors, and discuss the conservation of endemic species. Drawing together contributions from the leading experts in biogeography and biodiversity, this book introduces new patterns and developments that add to our understanding of how plants and animals are dispersed throughout the region. Many contributions use new techniques such as molecular systematics to test older studies based strictly on morphological data. Unique in its inclusion of a wide variety of organisms and in its coordination of scientific data and conservation strategies, Biogeography of the West Indies: Patterns and Perspectives, Second Edition provides the only encyclopedic discussion available on the biogeography of the Antilles.

Book Description

Rangelands are those parts of the world where pastoral people graze native and domestic herbivores on native vegetation. Here the natural and fossil resources are utilized by other people for a host of purposes, including fuels and minerals, water catchment, ecotourism and recreation, nature conservation, and carbon sinks. More than half of the earth's surface is rangeland. This book contains new concepts and systems approaches useful for the management of rangeland resources by the people who live there and the institutions that support them.

Customer Reviews:

Best Short Hikes in Washington's North Cascades and San Juan Islands (Best Short Hikes) .......2007-09-19

We've used this for a few years, but packed it away somewhere. Couldn't wait for it to show up so got a second copy. We use it every time we hike. Highly recommend it. First book you look at when you want to get your boots on the trail.

Book Description

Many stylebooks and manuals explain writing, but before the release ten years ago of Elsie Myers Stainton's The Fine Art of Copyediting, few addressed the practices and problems of editing. This handbook has guided users through the editing process for books and journals, with tips on how to be diplomatic when recommending changes, how to edit notes and bibliographies, how to check proofs, and how to negotiate the ethical, intellectual, and emotional problems characteristic of the editorial profession. Now featuring solid advice on computer editing and a new chapter on style, as well as more information on references, bibliographies, indexing, and bias-free writing, The Fine Art of Copyediting, Second Edition offers the same wealth of information that prompted William Safire to commend the first edition in The New York Times Magazine.

Complete with helpful checklists for the manuscript, proof, and index stages of book production, as well as an excellent bibliography of reference works useful to the copyeditor, The Fine Art of Copyediting, Second Edition is an indispensable desk reference for writers and editors confronting a host of questions each day. Why use the word "people" instead of "persons?" What precautions are necessary for publishers to avoid libel suits? How can an editor win an author's trust? What type fonts facilitate the copyediting process? How does computer editing work? For experienced and novice copyeditors, writers and students, this is the source for detailed, step-by-step guidance to the entire editorial process.

Customer Reviews:

Brilliant Reference Book.......2007-03-08

No other book is needed than this abundant source of answers. The scope goes beyond what one can usually obtain from other books of this nature. I imagine it's indispensable for authors and wish that it were for reference librarians. (Based on their answers, I don't believe that to be the case.) Although not laid out as a textbook, it IS a textbook, the most comprehensive that I've yet seen.

A Wonderful Book with a Refreshing Approach.......2004-03-07

This well-crafted book focuses on the details of copyediting and as a bonus gives advice on human relationships in the editorial process. Well-written, insightful, concise, and punchy, this compact book provides a novice with the basics of copyediting and is a useful and fun review for old hands. I recommmend The Fine Art of Copyediting highly.

Just the book I need.......2000-02-09

This lively and informative book is the one I always turn to as a ready reference. Stainton has the light touch and the right touch. She is alert to the real problems facing the editor. No wonder William Safire comments on back cover: "I recommend The Fine Art of Copydeiting."

A Very Useful Book.......2000-02-09

I'm a fan of THE CHICAGO MANUAL OF STYLE, but this book about "the fine art" is an excellent supplementary help. I'm an old hand at editing and I recommend it highly. Here, thank goodness, is a book to introduce you to the business of editing. I found information on all aspects of the profession. The details on editing procedures and the examples of notes, etc., are particularly helpful. Surprisingly, the concise manual of style in this book tells all you need to know to start right in editing.

Not what the title promises.......1998-01-15

This book is more about getting along with the people you work with than about copyediting. The author goes on at length about bolstering an author's ego but devotes only a few pages to the symbols of editing and how they are used. There are few examples or exercises. For those who actually wish to learn about the actual job I recommend Copyediting by Karen Judd or Style and Substance by Mary Stoughton. Both are excellent and contain many exercises and examples.

The Fine Art of Copyediting.(Book Reviews): An article from: Technical Communication

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The Fine Art of Copyediting.(Book Reviews): An article from: Technical Communication
Jeff Staples
Manufacturer: Society for Technical Communication
ProductGroup: Book
Binding: Digital

Book Description

This digital document is an article from Technical Communication, published by Society for Technical Communication on February 1, 2004. The length of the article is 1216 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: The Fine Art of Copyediting.(Book Reviews)
Author: Jeff Staples
Publication: Technical Communication (Refereed)
Date: February 1, 2004
Publisher: Society for Technical Communication
Volume: 51 Issue: 1 Page: 144(3)

Distributed by Thomson Gale

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The Fine Art of Copyediting
Elsie Myers (Author) Stainton
Manufacturer: Columbia University Press
ProductGroup: Book
Binding: Paperback
ASIN: B000OPZENE

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The Fine Art of Copyediting
Elsie Myers Stainton
Manufacturer: Columbia University Press
ProductGroup: Book
Binding: Paperback
ASIN: B000OPSVPC

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The Fine Art of Copyediting
Elsie Myers Stainton
Manufacturer: Columbia University Press
ProductGroup: Book
Binding: Paperback
ASIN: B000OPZEE8

Book Description

Coffee has been fueling addicts for thousands of years, from the sixth century to our newest millennium, with its Starbucks on every corner and latte grandes in every cup. Now, Jiri Sliva, who has achieved renown for his graphic art throughout much of Europe, presents the very best of his coffee-themed work, assembled together in book form for the first time anywhere in the world. Sliva’s art expresses his passion for the rich traditions of Central European cafe culture, yet his imagination finds the allure of coffee in the most unlikely situations, from camels drinking in the desert to a filling station, from a pair of underwear to dogs out for a walk. Cafe Fetish includes oil paintings, lithographs, etchings, line drawings, and cartoons—in all a marvelous portrayal of the addictive pleasures of a cup of joe as we have never seen them before.

Customer Reviews:

Witty and fun .......2007-08-19

I saw some of Sliva's coffee prints on the wall at a cafe in Prague this summer and loved them. He has a sly wit that perfectly complements his drawings. This book gathers together the best of his coffee prints.

Jyri Sliva.......2007-05-13

Great cartoons are very difficult to explain since a drawing speak for itself,even when there is no captions.I love Jyri's cartoons and i don't drink a coffee anymore, without looking at Cafe fetish at the same time.

Book Description

This unique text treats the subject of customer service from the perspective of engineering, manufacturing, and constructions firms. It provides readers with a ten-step model for quality customer service, and an understanding of how customers define value. The book's “customer-is-king <” philosophy underscores all of its content, and is highlighted by the characteristics that define a customer-driven company and global market. The ten-step model explains in detail how to understand customer service and its importance; set the tone and company-wide expectations; identify what your customers want; benchmark the company's processes; compare actual performance against benchmarks, identify root causes; provide customer service training for all employees; turn difficult and dissatisfied customers into loyal life long customers; communicate effectively and often with customers; establish internal customer satisfaction; and establish a customer-oriented culture. For customer-driven businesses—especially engineering, manufacturing, and construction companies.

Customer Reviews:

Gospel for Success.......2003-08-15

Very compelling! If you're satisfied with just 'satisfied customers', read this book. Only customer-driven organizations that focus on total customer loyalty will survive the evolution of the global marketplace. The authors' step-by-step approach to becoming a customer-driven culture is both practical and comprehensive...the best I have ever found. Every business leader should adopt this as gospel for success.

Effective Customer Service: Ten Steps for Technical Professions (NetEffect)

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Effective Customer Service: Ten Steps for Technical Professions (NetEffect)
David L. Goetsch
Manufacturer: Prentice Hall
ProductGroup: Book
Binding: Paperback
ASIN: B000OHW6U6

Book Description

This year's Global Competitiveness Report appears at a time of exceptional uncertainty. Global economic activity has slowed substantially, stock markets have shown considerable volatility, and the world's major currencies have experienced significant fluctuations. In Europe, where the final steps toward monetary are being taken, output has declined considerably below the region's production potential. In Japan, there are serious concerns about a prolonged recession, and in several countries throughout the rest of Asia, industrial production has shrunk markedly. Other emerging market economies have been subject to financial turmoil that reminds us of the severe crises of 1997 and 1998. The greatest uncertainty, however, concerns the United States, whose economy had essentially come to a standstill in the second quarter of 2001. Coping with the enormous challenges currently facing the global economy requires pursuing a prudent and proactive macroeconomic policy stance. More importantly, it requires strengthening the cross-border networks that promote private investment, entrepreneurship, and social progress around the world. In this endeavor, The Global Competitiveness Report remains an invaluable tool by identifying existing impediments to economic growth and thus helping in the design of policy measures to remove such obstacles as a precondition for advancing human well-being across the globe. This year's Report appears in the aftermath of the September 11th terrorist attacks in the United States. The unprecedented tragedy that occurred - and the events these attacks have triggered - have profoundly affected the global economic outlook. In response to this extraordinary economic shock, the 2001-2002 Report includes a separate, shorter-term analysis of the world economy in the new Introduction. Based on responses from 90 senior executives whose companies are part of the World Economic Forum, this "flash survey" assesses the magnitude of the effects of September 11 over the coming months. In addition, no fewer than 17 countries have been added to the country profile analysis, reflecting the rising integration of developing countries into the global economy. It also ensures that The Global Competitiveness Report remains the most authoritative source for policymakers, the business community, and other key stakeholders. Data CD-ROM: For the first time ever, results from the World Economic Forum/Harvard University Executive Opinion Survey are available to researchers and policymakers on CD-ROM. This includes many of the same results used in the construction of the Growth Competitiveness Index and the Current Competitiveness Index.

Customer Reviews:

Excellent organization and review, but not recent. .......2007-08-09

The report is excellently developed and organized. In order to save money I ordered a report that is several years old so it is not giving me current information. This is not the report's fault. It is a good report.

Customer Reviews:

Review of "An American Trade Strategy".......2000-11-13

This book came about as a result of the public debate about the direction of United States trade policy. In September of 1989, the Brookings Institution put together a conference entitled An American Trade Strategy: Options for the 1990s. The three main papers presented at the conference each defended an alternative policy approach, namely multilateral free trade, aggresive bilateralism and managed trade. This tome contains revised versions of these three documents, along with the remarks of the official discussants of each paper and the comments of a panel of three experts. As a bonus, the volume also includes two introductory chapters in which the editors, Robert Lawrence and Charles Schultze, both affiliated with the Brookings Economic Studies Program, sum up and evaluate the strategies at hand, which, by the way, are spoused by Anne Krueger (free trade), Rudiger Dornbusch (bilateral trade) and Laura Tyson (managed trade).

Lawrence and Schultze, in assessing the different arguments and proposals put forth in regards to the aforementioned central issue of the book, first evaluate the two chief objectives -- improvement in the terms of trade and strategic industrial policy -- and then turn their attention to the various means suggested for their attainment.

Traditional economic analysis suggests that free trade is the best approach to raise global welfare. Given the importance of the US in the global economy, this country's actions are likely to have systemic repercussions. Protectionist policies by the US might prompt other nations into taking defensive and retaliatory actions.

As long as other countries help companies that produce goods America imports, the US gains. But if countries subsidize their exports to third markets or protect domestic firms against US exports, they can lower US living standards.

On the other hand, Dornbusch believes that the informal, mainly nongovernmental, barriers to imports into Japan have biased the terms of trade against the US. He claims that the negotiation of free trade areas with other US trading partners might put pressure on Japan to agree to trade concessions in the form of increasing its imports of US goods. Dornbusch is not explicitly concerned about the specific composition of US exports. Therefore, when he proposes the negotiation of numerical goals for the expansion of imports into Japan, he envisages an aggregate target for manufactured goods.

Tyson contends that some industries are more important than others. She voices two concerns: that market forces left to their own devices will not channel enough resources into the critical high-technology industries, and that the trade and industrial policies of other countries will drive US producers out of these key sectors and thus lower US living standards.

According to Tyson, there are three principal kinds of departures from the scenario of efficiently functioning markets that make some industries ''more equal than others'' and that warrant interventionist policies. One, because of the nature of their products and production processes, some markets are necessarily imperfectly competitive and can generate, for a limited number of firms in the world market, surplus profits (rents) -- profits higher than the necessary to induce investment in the sector. If a country can somehow secure a place for its firms in such markets, it can earn rents -- its capital investments would make more than could be earned in other uses. Two, some industries pay workers surplus (premium) wages, more than their experience and skills could earn elsewhere in the economy. Expansion of those industries will increase real wages and living standards. Three, the production of certain goods creates ripple benefits for the rest of the economy, that is, the benefits to the economy from the production of the goods in question are greater than the revenues earned by the producers.

In recent years the analysis of trade has moved to take into account the widespread reality of imperfect competition. The new trade theories suggest that in imperfectly competitive situations a country may be able to use government intervention to enrich itself at the expense of other nations.

However, the circumstances under which these monopoly-promoting policies might pay off are difficult to detect in practice. They depend on the behavioral features in the market, the degree to which other countries retaliate and the supply response of other firms to the government intervention. Moreover, the government must know the full consequences in the industries from which the resources are drawn. Redirecting scarce resources into a particular sector could produce losses elsewhere in the economy that outweigh the gains in the sector being promoted.

Since the ability of economists to estimate demand and costs' curves with precision is very low, to predict the response of other firms to the market changes induced by government intervention is lower still and to calculate the general equilibrium effects from the drawdown of resources elsewhere in the economy is virtually nil, there is slim chance that the government could know in advance whether any particular policy of subsidy or protection will add to or substract from national income.

Some have advocated using trade policies to enhance employment in sectors with premium wages. If what appear to be rents are in fact payments for skills, abilities or other characteristics of jobs, a governmental policy that subsidized the expansion of these industries could have damaging consequences, for instance, a regresive distributional impact.

The view that some industries provide productivity-enhancing spillover effects to the rest of the US economy lies at the heart of the arguments of many proponents of policies for managed trade. One unresolved problem is how are these industries going to be identified and favored.

Although published ten years ago, this book addresses issues that are still current. Trade policy is a topic that is likely to surface in every presidential and congressional election for years to come. In addition, there are sufficient theoretical concepts thrown around in this tome to make it a good read.

Book Description

This unique text deals with the most important legal areas for e-commerce related business in most of the member states in Europe as well as the USA. In doing so the text takes into consideration the national law of the following countries: Belgium, France, Germany, Great Britain, Italy, Netherlands, Norway, Spain, Switzerland, and the USA. Topics that are dealt with include: contract law, consumer protection, intellectual property law, unfair competition, antitrust law, liability of providers, money transactions, privacy and data protection. The country-specific contributions follow a questionnaire which can be found in the beginning. The uniform structure of each contribution enables the reader to quickly find an answer to a legal question. All contributions have been written by experts from each member state.

Global E-Commerce Laws and Regulations Handbook: Vol. 1 Europe (World Business, Investment and Government Library)

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Global E-Commerce Laws and Regulations Handbook: Vol. 1 Europe (World Business, Investment and Government Library)
USA IBP
Manufacturer: International Business Publications, USA
ProductGroup: Book
Binding: Paperback

General | International | Business & Investing | Subjects | Books

General | Politics | Nonfiction | Subjects | Books

All Titles | Qualifying Textbooks - Fall 2007 | Stores | Books
ASIN: 0739756753

Book Description

Europe: Business opportunities, level of development for E-Commerce and internet market, related laws and regulations

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E-Commerce Law in Europe and the USA
Gerald Spindler
Manufacturer: Springer-Verlag New York, LLC
ProductGroup: Book
Binding: Hardcover
ASIN: B000MVBOOS

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