The Seven Cultures of Capitalism
Average customer rating: 4 out of 5 stars
  • Why this book is out of print...
  • An absolutely fascinating book
  • Excellent Resource
  • I wish this weren't out of print!
  • If you work for a multinational then you MUST read this book
The Seven Cultures of Capitalism
Charles Hampden-Turner , and Fons Trompenaars
Manufacturer: Piatkus Books
ProductGroup: Book
Binding: Paperback

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ASIN: 074991386X

Customer Reviews:

1 out of 5 stars Why this book is out of print..........2004-01-05

I borrowed this book from the local public library after a recommendation by an international business expert who has dealt significantly with Japan. I personally am an American ex-management consultant, Kellogg MBA, and now work in an international business capacity for a foreign government, one of the seven cultures studied by the authors. First off, I will say that this book does offer value; the study findings and cultural insights are extremely useful, even ten years later. However, I found the book absolutely frustrating in its arrogance and leaps of logic, taking the micro-level findings of the research to try to explain macroeconomics of the time. Since I found no dissenting voices on the Internet regarding this book, I felt compelled to offer a different perspective.

If you read this book, you would not expect US GDP to outgrow Japanese GDP in real terms EVERY SINGLE YEAR OF THE TEN YEARS SINCE THE BOOK WAS PUBLISHED in 1993, which was exactly what happened. The authors seem to have taken advantage of the alarmist environment of Western management circles at the time to take pot shots at Adam Smith, Michael Porter, business schools, economics, financial analysis, management consultants, lawyers, etc. You would think that the American way of doing business logically, factually, and rationally is inherently flawed. The authors do not take their own prescription to "bring seemingly opposed values into balance", but rather extoll the virtues of the opposing value while dismissing the "Anglo-American" value to obsolescence.

Indeed, it is the convenient neglect of American-style fact-based analysis that may be the fundamental flaw of this book. The authors take very little data to make broad, sweeping conclusions. One laughable passage on page 37 asserted that one reason the Japanese may prefer to locate many of their plants in the South is that Americans there tend to take more time to converse informally before proceeding to business discussions. Never mind right-to-work laws, state economic development incentives, and the opportunity to build on a clean slate in the South -- Japanese motivations can be monolithically explained by culture, if you ask Turner and Trompenaars. (I am certain the Japanese do their fair share of fact-based analysis.)

READ THIS BOOK, but take it with a grain of salt. The study facts and cultural insights are essential, but the authors' larger extrapolations are dangerous and could be discredited by what has transpired since the book was published. Americans can and must benefit by learning from other cultures, adapt their strengths to new environments, and assimilate ideas that might at first be uncomfortable. But do not throw away all Anglo-American values so readily. The irony that this book is out-of-print while "Wealth of Nations" remains after 227 years suggests that Smith's invisible hand exists to strangle those who make feeble arguments against it.

5 out of 5 stars An absolutely fascinating book.......2002-10-12

Though this book was first published in 1993, it is still every bit as relevant and interesting today. In this book, the authors examine the values and cultural habits of seven major capitalist countries (the United States, Japan, Germany, France, Britain, Sweden and the Netherlands), and examines how their cultural differences has given to each an entirely different capitalist system. After first explaining how the differences were quantified, the authors then examine these cultures, giving the reader an in-depth understanding of how each country's culture (and as such, capitalist system) works, and how it produces wealth.

I found this to be an absolutely fascinating book. I was always aware of the cultural differences between various countries, but this book did an excellent job of defining those differences, and showing how they affect the way that the country does business. If you are interested in any of these seven countries, or interested in international business, then I highly recommend this book to you.

4 out of 5 stars Excellent Resource.......2001-02-11

The authors used questionnaire-based research to study twelve countries through the lens of seven oppositional pairs (the cultures from the title).

These pairs are:
Universalism vs. Particularism
Analyzing vs. Integrating
Individualism vs. Communitarianism
Inner-Directed vs. Outer-directed Orientation
Time as Sequence vs. Time as Synchronization
Achieved Status vs. Ascribed Status
Equality vs. Hierarchy

They make the point that capitalism is not a choice for or against but a range of behaviours made up of a multiplicity of choices. Using their grid and research data, they position various countries on this range.

As someone who works and lives in a country where I was not born, I found the book a very useful frame for looking at my adopted work environment.

I really call this 4.5 stars, the -.5 is because sections of it are much more dated than others and there are places where I think the tone of the book is lessened by the authors' temptation to give in and make value judgements.

5 out of 5 stars I wish this weren't out of print!.......1999-04-08

This book examines a number of different countries and the priorities that shape them. While different cultures may all share the same values - be honest, treat your friends well, etc - what is telling is how different cultures *prioritize*.

For example, if you are in a situation where you see your friend at fault in a car accident, and you are called upon to testify, what do you do? While Americans tend to value truth-telling over loyalty to friends, Asians tend to value loyalty to friends over truth-telling. Both choices are shocking to the opposite: "How can you lie like that?" vs. "How can you let your friend down like that?"

This book looks at a number of cultures and how they differ. It's a fascinating read, and has changed how I look at the world.

5 out of 5 stars If you work for a multinational then you MUST read this book.......1998-03-15

Helped me understand why the US focus on COST while Europe focuses on VALUE and why I was finding it tough in Sweden! Great Book!
THE SEVEN CULTURES OF CAPITALISM
Average customer rating: Not rated
    THE SEVEN CULTURES OF CAPITALISM
    CHARLES HAMPDEN-TURNER
    Manufacturer: PIATKUS
    ProductGroup: Book
    Binding: Paperback
    ASIN: B000S6PKE2
    The Seven Cultures of Capitalism. (book reviews): An article from: Business Forum
    Average customer rating: Not rated
      The Seven Cultures of Capitalism. (book reviews): An article from: Business Forum
      Neil Garston
      Manufacturer: California State University, Los Angeles
      ProductGroup: Book
      Binding: Digital
      ASIN: B00092UUAO
      Release Date: 2005-07-28

      Book Description

      This digital document is an article from Business Forum, published by California State University, Los Angeles on September 22, 1993. The length of the article is 1379 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

      Citation Details
      Title: The Seven Cultures of Capitalism. (book reviews)
      Author: Neil Garston
      Publication: Business Forum (Refereed)
      Date: September 22, 1993
      Publisher: California State University, Los Angeles
      Volume: v18 Issue: n4 Page: p30(2)

      Article Type: Book Review

      Distributed by Thomson Gale

      A Practical Guide to Commercial Real Estate Transactions
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        A Practical Guide to Commercial Real Estate Transactions
        Gregory M. Stein
        Manufacturer: American Bar Association
        ProductGroup: Book
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        5. Commercial Transactions: A Guide to Real Estate CD-ROM Commercial Transactions: A Guide to Real Estate CD-ROM

        ASIN: 1570739307

        Book Description

        This is a practical introduction to transactional real estate law. Walking lawyers through the steps in the order in which they are likely to arise, the book focuses on the documents to be drafted and revised, the due diligence to be undertaken.

        Doing Business And Investing in Romania (World Business, Investment and Government Library)
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          Doing Business And Investing in Romania (World Business, Investment and Government Library)
          USA International Business Publications
          Manufacturer: International Business Publications, USA
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          Doing Business in Romania
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            Manufacturer: Musat & Asociatii, Bucharest Romania
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            ASIN: B000G16VGK
            Doing Business in Romania
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              Touche Ross , Sinclair Roche , and Temperley
              Manufacturer: GMB Publishing
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              Doing Business With Romania
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                Doing Business With Romania

                Manufacturer: Peter Randall Pub
                ProductGroup: Book
                Binding: Paperback

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                Doing Business with Romania (Global Market Briefings Series)
                Average customer rating: 4 out of 5 stars
                • Good book
                Doing Business with Romania (Global Market Briefings Series)
                Adam Jolly , and Nadine Kettaneh
                Manufacturer: GMB Publishing
                ProductGroup: Book
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                ASIN: 0749422629

                Book Description

                This unique guide provides a definitive reference source for any international corporation or entrepreneur seriously considering doing business with Romania. It offers an up-to-date analysis of the key issues involved in dealing with this vibrant region. With its comprehensive guide to current and proposed investment and trading opportunities and information on all issues, from legal matters and relations with the EU to sources of capital and economic aid programs, Doing Business with Romania will prove an invaluable all-round reference book.

                Customer Reviews:

                4 out of 5 stars Good book.......2000-04-06

                It's a good book. Kogan Page is a serious publishing house.
                Doing Business With Romania
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                  Manufacturer: Peter Randall Publisher
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                      The Last Resort: A Study of Consumer Bankrupts
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                        Call Center Benchmarking (Deciding If Good Is Enough)
                        Average customer rating: 2.5 out of 5 stars
                        • Not worth a dime....
                        • Very high level of details
                        • Call Center Benchmarking - useful, credible, to the point
                        Call Center Benchmarking (Deciding If Good Is Enough)
                        Jon Anton , and David Gustin
                        Manufacturer: Purdue University Press
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                        Executives are beginning to recognize the potential of the call center as a significant revenue generator, perhaps one of the surest investments they can make in enhancing and creating customer value and bottom-line profits. Return on investments made in customer accessibility is seldom less than 100% in the first year, and frequently even more if customer lifetime value is included in the equation. Herein lies the challenge and the primary reason to benchmark your call center metrics against not only the best-in-the-world, but also your most direct competitors, i.e., best-in-class. This book describes in practical terms the "ins and outs" of benchmarking.

                        Customer Reviews:

                        1 out of 5 stars Not worth a dime...........2002-09-27

                        The review title says it all.....

                        3 out of 5 stars Very high level of details.......2002-07-10

                        Goog book, but you have treat it as the entry level for the subject of call center benchmarking. You will not find the detailed information but, as the trade off, it's presenting a comprehensive overview of the subject. So can be used as a guidline for your activities in this area.

                        4 out of 5 stars Call Center Benchmarking - useful, credible, to the point.......2000-10-03

                        If your criterion for a good book is the number of times you use it, then you are likely to consider this an exceptionally good book. I turned to it initially for perspective on call center benchmarking and found what I was looking for. In the process, I found a good deal more. For example:

                         Benchmarking philosophy and rules. The path from benchmarking research to performance and outcome improvement sometimes gets murky. The authors identify ambushes and traps and give clear rules for avoiding them.  High yield call center operations. Nine areas of key call center operations along with measures are identified. These comprise the book's most valuable contribution. The nine areas provide benchmark points and measurement how-to's. They also offer a paradigm for taking inventory of your operation as well as assessing your performance in multiple areas.  Efficiency versus effectiveness. Call center efficiency is differentiated from effectiveness - an important distinction as call centers embrace goals of customer satisfaction and loyalty at the same time that they struggle with productivity and efficiency.  National benchmarking data. A wealth of benchmarking data already exists. The book tells you how and where to find it. This is a simple book. It is short, easy to read and credible. It's useful. It's good.
                        Best Practices in Call Center Management, Operations and Technology Benchmarking Report
                        Average customer rating: 3 out of 5 stars
                        • Okay, Not Great
                        Best Practices in Call Center Management, Operations and Technology Benchmarking Report
                        ProSci Research
                        Manufacturer: Prosci Research
                        ProductGroup: Book
                        Binding: Paperback

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                        ASIN: 1930885059

                        Book Description

                        112 call centers from around the world share how they have improved service quality, customer satisfaction and call center efficiency. This report shares lessons learned by call center managers regarding their most effective management practices. It also identifies the operational and technological improvements that are having the greatest impact on customer satisfaction and call center efficiency.

                        Customer Reviews:

                        3 out of 5 stars Okay, Not Great.......2002-03-18

                        Some good data to sort through, but very basic at best in new insights and information. I found multiple spelling errors in the first few pages which is probably a good indicator of the value of this book. Sorry.
                        Government call centers performance benchmark report
                        Average customer rating: Not rated
                          Government call centers performance benchmark report
                          Jon Anton
                          Manufacturer: BenchmarkPortal
                          ProductGroup: Book
                          Binding: Unknown Binding
                          ASIN: B0006RYKSA

                          The Economics Of European Integration: Limits And Prospects
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                            The Economics Of European Integration: Limits And Prospects
                            Miroslav N. Jovanovic
                            Manufacturer: Edward Elgar Pub
                            ProductGroup: Book
                            Binding: Paperback

                            GeneralGeneral | Popular Economics | Business & Investing | Subjects | Books
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                            ASIN: 1845423771

                            Book Description

                            It is of paramount importance that European firms, investors and countries, take into consideration the implications, changes and opportunities of European integration in their decision-making processes. This is reinforced by the fact that the EU has been continuously evolving and enlarging. This textbook is one of the first to cover the subject of the economics of the EU, including all 25 member countries as well as several other potential candidate countries.

                            In this book, now available in paperback, Miroslav Jovanovic argues that monetary union and eastern enlargement have amplified existing discrepancies among the member countries. For example, the introduction of the euro highlighted the different speeds at which economic policy in the EU moves. Twelve member countries joined the eurozone, but more than half of the 25 EU member countries remain outside this most profound economic project in the EU, either by choice - Britain, Denmark and Sweden - or by ineligibility - the ten countries that entered the EU in 2004. There is also the added complication of general public suspicion about the EU and a number of its projects. With this in mind, this textbook looks at the origin, development and potential limits and prospects of the process of European integration by considering the principal EU economic policies. The book also discusses topics such as foreign direct investment, transnational corporations and the location of firms and industries. The complex material is presented in a reader-friendly way, yet underpinned by a sound theoretical framework and revealing examples.

                            This accessible and approachable text is aimed at upper level students in the fields of European studies, economics - particularly international economics - business studies, international relations and economic geography.
                            Economic Integration: Limits and Prospects
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                              Economic Integration: Limits and Prospects

                              Manufacturer: Palgrave Macmillan
                              ProductGroup: Book
                              Binding: Hardcover

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                              ASIN: 0312226640

                              Book Description

                              This book is intended to provide a basic understanding of current issues and problems of economic integration. Identifying economic integration as one of the main features of modern international economics, the authors examine many aspects and consequences of economic integration which remain obscure and unexplored. After addressing general issues regarding with economic integration, the authors include empirical and theoretical analyses of the monetary union, social policy reform, social union, a public finance, and technological policies.
                              European Economic Integration: Limits and Prospects
                              Average customer rating: Not rated
                                European Economic Integration: Limits and Prospects
                                Miros Jovanovic
                                Manufacturer: Routledge
                                ProductGroup: Book
                                Binding: Hardcover

                                GeneralGeneral | Popular Economics | Business & Investing | Subjects | Books
                                InternationalInternational | Economics | Business & Investing | Subjects | Books
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                                ASIN: 0415095484

                                Book Description

                                The move to full European Union has created an extremely complicated economic entity at the heart of the world economy. This book examines the key economic elements of all major aspects of European integration. Beginning with an overview of the origins of European integration, Miroslav Jovanovic then moves on to discuss in detail all the main policy areas: monetary policy, fiscal policy, agriculture, industry, trade, the regions, and welfare. The volume also includes a discussion of less well-known policy areas, such as social policy, environmental policy and transport policy. Presenting a highly complex issue in an accessible way, this text will be an invaluable resource for students of international economics, international business and European studies.

                                Download Description

                                The move to full European Union has created an extremely complicated economic entity at the heart of the world economy. This book examines the key economic elements of this new entity: looks at monetary policy, fiscal policy and agriculture.
                                European Economic Integration: Limits and Prospects
                                Average customer rating: Not rated
                                  European Economic Integration: Limits and Prospects
                                  Miros Jovanovic
                                  Manufacturer: Routledge
                                  ProductGroup: Book
                                  Binding: Paperback

                                  Economic Policy & DevelopmentEconomic Policy & Development | Economics | Business & Investing | Subjects | Books
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                                  ASIN: 0415095492

                                  Book Description

                                  The move to full European Union has created an extremely complicated economic entity at the heart of the world economy. This book examines the key economic elements of all major aspects of European integration. Beginning with an overview of the origins of European integration, Miroslav Jovanovic then moves on to discuss in detail all the main policy areas: monetary policy, fiscal policy, agriculture, industry, trade, the regions, and welfare. The volume also includes a discussion of less well-known policy areas, such as social policy, environmental policy and transport policy. Presenting a highly complex issue in an accessible way, this text will be an invaluable resource for students of international economics, international business and European studies.

                                  International Economic Integration: Limits and Prospects
                                  Average customer rating: Not rated
                                    International Economic Integration: Limits and Prospects
                                    Miros Jovanovic
                                    Manufacturer: Routledge
                                    ProductGroup: Book
                                    Binding: Hardcover

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                                    Book Description

                                    This new edition addresses crucial questions and presents new material covering developments in the 1990s. It examines why the success of integration schemes has been so variable and the prospects for integration in the future.

                                    Comparative Advantage in International Trade: Theory and Evidence (Studies in Empirical Economics)
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                                      Comparative Advantage in International Trade: Theory and Evidence (Studies in Empirical Economics)
                                      Mirela Keuschnigg
                                      Manufacturer: Physica-Verlag
                                      ProductGroup: Book
                                      Binding: Hardcover

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                                      Book Description

                                      The book addresses the empirical validity of the factor proportions theory based on a new, extensive data basis. Departing from Heckscher-Ohlin theory, it extends existing models by allowing factor productivities and factor prices to differ across countries. It reformulates ranking proportions derived from the Heckscher-Ohlin-Vanek equations. Based on these models, it empirically investigates in a cross-industry framework the patterns of international trade for a big sample of countries. The results support the value version of the HOV-model, especially in the case of developing countries. Moreover, the HOV model with perfect competition cannot be rejected in favour of a model allowing for scale economies and product differentiation.
                                      Sources of International Comparative Advantage: Theory and Evidence
                                      Average customer rating: 5 out of 5 stars
                                      • a blueprint for how to do economic research
                                      Sources of International Comparative Advantage: Theory and Evidence
                                      Edward E. Leamer
                                      Manufacturer: The MIT Press
                                      ProductGroup: Book
                                      Binding: Paperback

                                      GeneralGeneral | Business & Investing | Subjects | Books
                                      GeneralGeneral | International | Business & Investing | Subjects | Books
                                      ASIN: 0262620510

                                      Book Description

                                      This is the first book to present a clear empirical picture of the international exchange of goods and of the resources that account for the exchanges that occur. It fully articulates the Heckscher-Ohlin theory of international comparative advantage, in which a country's factor endowments (land, labor, capital) play a crucial role in determining trade patterns. The theory is carefully link to the book's analysis. Using tables, graphs, and econometric data summaries, Learner describes the patterns of trade and the patterns of resource supplies of fifty-nine countries and explains these trade patterns in terms of the abundance of eleven resources. His study should create a standard by which other data analyses will be judged in the future.

                                      Edward E. Learner is Professor of Economics at the University of California at Los Angeles.

                                      Customer Reviews:

                                      5 out of 5 stars a blueprint for how to do economic research.......2000-11-09

                                      This book is a veritable blueprint on how to do economic research. Leamer starts with a concise review of the underlying Hechscher-Ohlin theory (this chapter alone is worth the price of the book) and then moves on to descriptive/graphical/visual analysis of the data and finally rigorous econometric modeling. Although the frontiers of academic research have moved on beyond what is presented in this book, in part due to Leamer's subsequent work, this is a real classic. Ought to be required reading for any graduate student doing research in international trade.

                                      So why _is_ it called "pure" theory?

                                      Austria Business & Investment Opportunities Yearbook
                                      Average customer rating: Not rated
                                        Austria Business & Investment Opportunities Yearbook
                                        USA International Business Publications
                                        Manufacturer: Intl Business Pubns USA
                                        ProductGroup: Book
                                        Binding: Paperback

                                        Exports & ImportsExports & Imports | Economics | Business & Investing | Subjects | Books
                                        GeneralGeneral | Business & Investing | Subjects | Books
                                        GeneralGeneral | Investing | Business & Investing | Subjects | Books
                                        ASIN: 0739747096

                                        Book Description

                                        This yearbook contains basic information on export-import, investment and business opportunities in the respected country. Provides information on government structure, economy, business climate, regulations, and more... Includes basic statistics, information on the most important business contacts and business travel. Updated annually.
                                        Austria Business and Investment Opportunities Yearbook
                                        Average customer rating: Not rated
                                          Austria Business and Investment Opportunities Yearbook
                                          International Business Publications, USA
                                          Manufacturer: International Business Publications, USA
                                          ProductGroup: Book
                                          Binding: Paperback

                                          ReferenceReference | Subjects | Books | Almanacs & Yearbooks | Atlases & Maps | Audiobooks | Business Skills | Careers | Catalogs & Directories | Consumer Guides | Dictionaries & Thesauruses | Education | Encyclopedias | Etiquette | Foreign Languages | Fun Facts | Genealogy | General | Job Hunting | Large Print | Law | Publishing & Books | Quotations | Spanish-Language Reference | Study Guides | Test Prep Central | Words & Language | Writing
                                          GeneralGeneral | Popular Economics | Business & Investing | Subjects | Books
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                                          Finance & InvestingFinance & Investing | Finance | International | Accounting & Finance | Professional & Technical | Subjects | Books
                                          ASIN: 0739762869
                                          Release Date: 2003-02-10

                                          Book Description

                                          Major investment, export-import and other strategic business opportunities and contacts, basic information for conducting business in the country
                                          Austria Investment & Business Opportunities Yearbook (World Investment & Business Opportunities Library)
                                          Average customer rating: Not rated
                                            Austria Investment & Business Opportunities Yearbook (World Investment & Business Opportunities Library)
                                            USA International Business Publications
                                            Manufacturer: International Business Publications, USA
                                            ProductGroup: Book
                                            Binding: Paperback
                                            ASIN: 0739712098

                                            Book Description

                                            This yearbook contains information on investment business opportunities, international economic projects, tenders, government projects, marketing and export-import opportunities information.

                                            Books:

                                            1. The Shapley Value: Essays in Honor of Lloyd S. Shapley
                                            2. The Spatial Economy: Cities, Regions, and International Trade
                                            3. The Sum of Our Discontent: Why Numbers Make Us Irrational
                                            4. The Ultimate Foundation of Economic Science: An Essay on Method
                                            5. The Urban Caribbean: Transition to the New Global Economy
                                            6. The Welfare State in the European Union: Economic and Social Perspectives
                                            7. Theory of the Global State: Globality as an Unfinished Revolution (Cambridge Studies in International Relations)
                                            8. Too Sensational: On the Choice of Exchange Rate Regimes (Ohlin Lectures)
                                            9. Tourism, Globalization And Development: Responsible Tourism Planning
                                            10. Toward a New Iron Age?: Quantitative Modeling of Resource Exhaustion

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