Amazon
During 15 years as a business consultant, Mick Cope developed a structured yet flexible framework for action that he believes will benefit others likewise "employed to help solve a problem for someone else." In The Seven Cs of Consulting, he lays it out in a way that should prove useful to beginners as well as the more experienced. Everything is oriented toward gaining control of a project from beginning to end while delivering consistent results that can be comparatively measured and continually advanced. Focusing on method, not people, the book spans the entire event from "meeting the client to closing the contract and saying goodbye." Its primary themes are grouped under alliteratively dubbed and clearly defined taglines like Clarify, Create, Change, and Continue. In the Client section, for example, it addresses orientation (when "how they make sense of the world" must be assessed and processed) through contract negotiation (which, hopefully, leaves everyone "genuinely happy"). Additionally, the Confirm section (for substantiating "that what was wanted has actually been delivered"), the Close section (for ensuring "that the change finishes with style and grace"), and the others all include step-by-step recommendations that can easily be adapted to different situations. --Howard Rothman
Customer Reviews:
Excellent Book of Theory..........2005-07-28
I have been freelancing in a semi-niche IT field for a few years now and am currently gearing up for launching a "proper" consulting practice to gain more commercial clients and higher profit jobs. This is the first book on consulting I purchased and I grabbed it up sort of quickly at the store based on the few pages I skimmed.
After just a few paragraphs the author gained my respect as someone who knows what they are talking about and who has clearly thought through these ideas before putting them to paper. The editor, on the other hand, should be fired. I found a typo on every page in the first chapter until I eventually had to force myself to ignore them and move on. My cover is different than the one shown here, so maybe other pressings are better.
I certainly would not consider this an A-Z guide for the business of consulting. However, it might the best book on client relationship management that I've ever seen. The author gets deep into the theories and philosophy of the customer. This is truly valuable stuff, especially in my field where working with computers all the time can start to turn everyone around you into an "application". Cope emphasizes heavily on mentality, who's thinking what, getting people thinking on the same page and more useful pieces of the psychology of dealing with people. Another thing I liked is how genre-neutral it is throughout. It is not written with the assumption that the reader is working in any specific field. The info is completely universally helpful to all.
Having said that, I took it upon myself to shelve this book for a later day after getting about 50 pages into it. Not because it's not good. It's just not what I need at the moment. I was looking for a thorough guide to the business of consulting and I found that in Alan Weiss' "Getting Started in Consulting". I will definitely return to "The Seven Cs" in the near future as it provides an edge that I haven't seen in any other book. If you are an established consultant and are looking to improve the way you work, interact and progress through your jobs then this is a great read. If you are brand new this is probably not the best primer.
excellent overview of consultant roles,risks and chances.......2004-05-13
Clearly stuctured in a good easy to remember mental model.Graphic,easy to read, with al least three ways to read it:/only graphis and tables,/specific tools to use the model and /the clearly explain text of theory and examples.Has good examples without distracting the reader,reinforcing the arguments.very good book.
Excellent personal distillation of the consulting process.......2002-11-08
Overview:
Cope utilizes a structured, yet customizable methodology for this book that provides an action framework for his readers. Here, he presents his viewpoint of the entire consulting process in a distilled, comprehensive model entitled "the Seven Cs framework" that he hopes will benefit readers in their consulting engagements.
The seven Cs of consulting in Cope's framework are:
1. Client: Getting it right from the start
2. Clarify: Understanding the real issues
3. Create: Developing a deliverable solution
4. Change: Working to make things happen
5. Confirm: Measuring the change
6. Continue: Making sure the solution sticks
7. Close: Signing off with style
This book provides a good overview of the field of consulting for both beginning and practiced consultants alike, as it combines theories of consulting, as well as recommendations and tips for best practices in a smooth, comprehensible manner. The client-centered nature of the book also helps reinforce the importance of prioritizing the needs of one's clients, and of nurturing the relationship between consultant and client. For example, Cope suggests that taking the perspective that a client might have about the proposed project is one way to ensure that one operates with a focus on the client. Such suggestions, if put into practice, could help change the way that a consultant sees her or his client. The framework is supposed to be adaptable to individual needs and unique situations, but always provides a focus on the best practices at each stage of the consulting project, and reminds readers that the end of one project can also mean the generation or development of a future-oriented consultant-client relationship.
Structure:
The book can be broken down into four main sections; each section consists of a set of relatively short chapters. This format presents a swift, easy read for both those who finish the book in one sitting, and those who do not have the time or inclination to do so. The brevity of each chapter also allows for easy overviews or referrals to be made, and presents a good starting point for further research into specific areas or ideas, if the reader wishes to investigate a particular topic or idea in greater depth and detail. Key questions included in the Pocket Guide are listed at the end of various sections and chapters in order to provide a succinct point that the reader can make use of in an actual consulting project.
Book Highlights:
Cope has made a brilliant attempt at making the key points of his book easily memorable. Along with using alliteration to make his points attractively memorable, as well as providing clear, useful graphs and charts, he has also included a detachable and foldable Pocket Guide at the end of the book, which lists the seven Cs, a brief description of each, and major points from the various chapters of the book. One fine example of how he makes points from this book memorable and easily comprehensible is through his comparing various types of decision-makers that one might encounter in an organization, to the key characters (King, Queen of Hearts, Knave, Joker and Ace) in a deck of cards.
Readers will also be pleased to note the smooth integration of consulting theory and practice in Cope's framework. Although the book presents a light, digestible read replete with examples of successful and unsuccessful consulting engagements, sections of the book utilize a psychology-textbook approach to portions of the consulting process. For example, he provides a summary of the benefits and detractions of various data collection methods, an overview of the crucial area of data validity, as well as recommendations for successful data analysis.
Cautionary Points:
Although this book provides an excellent synthesis of consulting theory and practice, readers should remember that it still represents the views and recommendations of a single consultant. While his examples and opinions are interesting and deftly expressed, there is not very much research support cited, as this book was not designed for academic purposes. Personally, it even seems that the citations he uses were selected because they seemed to support his theories, instead of having been included on the strength of their research validity or usefulness. This book therefore belongs more in the realm of popular psychology than of research psychology, even though it contains sections on best practices of applied research methods. Indeed, most of the book's bibliography consists of popular psychology and self-help titles. Readers should hence see this book as a general overview of one person's viewpoint and recommendations for the consulting process, and use it as a starting point for further research and investigation into topics or areas of interest.
Review of Appendix Section:
The Appendix of the book presents a practical reference guide to the consulting process. It lists in checklist format all of the key components of the Seven Cs model, providing 49 intervention elements such as "Build", and corresponding change descriptors such as "Have you identified what opportunities exist for further work?". This checklist was designed to assist consultants in asking key questions to themselves and their clients to increase the chances of planning and executing a successful consulting engagement, as well as to assist the development of productive working relationships between both parties.
Conclusion:
Cope presents a comprehensible framework of the consulting process that takes readers from the beginning to the end of consulting engagements, and includes useful examples, graphics and recommendations for best practices in the field. It is written in an easy-to-read style and format, and it combines theory and practice smoothly, hence providing a useful overview of the field and the theories that can be used to drive it. Clever inclusions of a detachable Pocket Guide and a checklist of key questions that a consultant could use for consulting projects make this book a practical tool as well. Readers should bear in mind, however, that this is the expression of one consultant's views and ideas of the consulting process, and therefore be prepared to investigate areas and ideas of personal interest at a deeper level in order to obtain more details of the idea's actual method and merit.
Highly comprehensive.......2002-03-30
Mick Cope has presented a comprehensive framework for business consulting in a coherent manner. The book contains a good mix of elegant approaches, lively analogies & practical tools. A key differentiator of 'The 7 Cs of Consulting' from other books in the market is its systematic look at the 'soft-side' of consulting, which can be easily overlooked.
Learning to Solve Other People's Problems.......2001-02-04
Highly recommended. Consultants, including those first venturing into the business of helping solve other people's problems, should definitely read this book. It is an elegant, highly practical blueprint for approaching and solving other people's problems - which is what consulting is all about. Honed by years of experience and thoughtful observation, the book provides a comprehensive guide to making your consulting engagements successful. Even as a relatively seasoned consultant, I found challenging new information and approaches in this book. And the skills will likely translate well to virtually any consulting discipline or assignment. I know they work well in mine, health care.
Product Description
In this trail-blazing book, acclaimed consultant David Bork provides a fascinating, candid look inside the workings of family business. He shows how family businesses combine the pressures of business with the complex psychological and social problems that almost every family faces: sibling rivalries, clashes over values and expectations, drug and alcohol abuse, in-law problems, and more. Drawing on his experiences as a counselor to over 200 family-run businesses, Bork shows how families can surmount these difficulties and make life in a family business both profitable and personally satisfying.
Using the concept of the "family system," Bork explains how families either overtly or subconsciously develop and enforce their own traditions and values, often to the detriment of the family enterprise. He shows how the entrepreneurial founder can sow the seeds of lasting success--or sudden collapse--for the family business. He provides much needed guidance for developing a workable succession plan, and he shows how in-laws, children, spouses, and outsiders can be effectively integrated into the business.
Customer Reviews:
heavy on the drugs.......2002-03-03
A very good book about business families, but it is rather heavy on dependency and black sheep.
Insight and Solid Advice.......2002-01-30
The use of a composite family in a family business was very helpful in bringing out many complex issues. This book was very readable and gave me a much better understanding of family systems theory. If you work in a family business or are a family member in a family business, this book will help you gain valuable insight. It has taught me how to solve many of the problems I was having with my siblings.
A useful insigth about family businesses.......1998-08-24
The book provides an intimate look at family owned companies -- the author sure knows what he is talking about.
Book Description
Take Charge of Your Nursing Career!
"What's the ideal nursing job for me, and how can I get it?"
"How can I feel more in control of my professional destiny?"
"How will the nursing shortage affect me?"
"What impact will the sweeping changes of managed
healthcare have on my future?"
These are the questions being asked by today's nurses as their jobs -- and their lives -- are permanently transformed by the turmoil of change. Drawing on the advice and strategies she developed as an educator and career counselor for nurses, Annette Vallano offers a new way of envisioning your career as an entrepreneurial enterprise. By following Vallano's plan for creating and marketing your own nursing "product," career mobility will be yours.
Your Career in Nursing will help you de?ne the product you offer, develop a marketing plan, research the needs of the nursing marketplace, and target your approach as today's healthcare landscape inevitably changes. Special chapters for men in nursing, the newly graduated nurse, the older nurse, and second career nurses are included, along with strategies all nurses can use to manage stress and feel empowered. Your Career in Nursing is required reading for the 21st century nurse who wants to be on the winning side in the ongoing healthcare revolution.
Customer Reviews:
Great help for us nurses....read it, nurses........2006-03-05
As a Director of Nursing, this book is the most honest book about the real world of nursing.
Most Helpful Resource.......2003-12-06
A great book for experienced nurses or folks like me, who are just starting in the profession. Annette Vallano's book answered questions about nursing I wouldn't have even known to ask. I'm changing careers after twenty-five years as a teacher, and this workbook/resource book contained the best career advice I could have received. It gives a realistic, honest, nuts and bolts picture of what nursing is like today, both the good and the bad. I have a head start in how to be assertive and pro-active in finding and creating the nursing position that will suit my skills, interests and life-style. I also understand some of the work related pitfalls can happen and how to avoid them. Finally, the book has a heart and soul that gives meaning and importance to the unique abilities we each have to offer in our work as a nurse.
A must read for nurses.......2003-07-24
The book, Your Career in Nursing, is a wealth of information for new graduates, nurse educators, and the seasoned nurse. This book is a guide for developing a positive and rewarding future in nursing. Your Career in Nursing provides the new graduate with realistice guidelines for choosing which career path to take and gives them strategies to use when difficult situations occur. The book furnishes the seasoned nurse with a marketing plan for themselves if they are attempting to make changes in their career. It gives the nurse educator strategies with helping the diverse population of nursing students, tools for dealing with managing stress, and provides the educator with resources for staying on top of the ever changing world of nursing. Your Career in Nursing is a pragmatic book which provides current approaches and resources for the twenty-first century nurse.
This book is great.......2003-05-06
I used this book for one of my nursing classes, but it really isn't just for nurses, this book can be read and used by all different people from all professions. It helps for you to find the real you lying underneath the flesh and bone of your body.
I highly recommend this book.
Average customer rating:
- Guidelines and information for nurses and their careers
- I can still learn things to enhance my career after 30 yrs.
- Valuable information on the nursing field for lay people
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Kaplan Careers in Nursing: Manage Your Future in the Changing World of Healthcare
Kaplan
Manufacturer: Kaplan
ProductGroup: Book
Binding: Paperback
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ASIN: 0684852365 |
Book Description
Take Charge of Your Nursing Career!
"How can I prevent myself from being downsized?"
"How can I feel more in control of my professional destiny?"
"What's the ideal nursing job for me, and how can I get it?"
"What impact will the sweeping changes of managed healthcare have on my future?"
These are the questions being asked by today's nurses as their jobs -- and their lives -- are permanently transformed by the turmoil of change. Drawing on the advice and strategies she developed as an educator and career counselor for nurses, Annette Vallano offers a new way of envisioning your career as an entrepreneurial enterprise. By following Vallano's plan for creating and marketing your own nursing "product," job security and career mobility will be yours.
Careers in Nursing will help you define the skills you offer, develop a marketing plan, research the needs of the medical marketplace, and modify your approach as the needs of today's medical centers inevitably change. Also included are profiles of real nurses facing daunting obstacles, nurses who saw the signs of change coming and found ways to both adapt their careers and maintain -- if not increase -- their job satisfaction. Careers in Nursing is required for any nurse who wishes to be on the winning side in the ongoing healthcare revolution.
Customer Reviews:
Guidelines and information for nurses and their careers.......1999-03-04
"As a new graduate registered nurse, I find Annette Vallano's informative book, Careers in Nursing: Manage Your Future in the Changing World of Healthcare, to be encouraging and insightful. She provides a wake-up call for all nurses to open our eyes and see the changes in today's healthcare system, so that we can utilize our knowledge and professionalism to shape our nursing career paths."
--Jessica Ravitz, RN, BSN, BA
I can still learn things to enhance my career after 30 yrs........1999-03-03
What a surprise! This book opened my eyes in a delightful, insightful way, to what is happening to nurses in today's healthcare industry. I found Ms. Vallano's insights and information invaluable as I contemplate a career move. Seeing myself in an entrepreneurial role is different for me, yet she makes an intelligent case for the benefits of doing just that. Her perpective in dealing with the changes facing nurses is new and refreshing. Defining the opportunity available to nurses today as never before. I think that this book will assist all nurses, those new to the field and those who have experienced downsizing, re-engeering, managed-care, etc.,. Bravo and "Mahalo" ( thanks)!
Valuable information on the nursing field for lay people.......1999-03-02
Although this book is intended as a guide to careers for the professional nurse, it provided for this lay person an unexpected insight into and a new appreciation of the wide variety of skills and areas of expertise today's nurses must have to compete in a complex and changing healthcare world.
Book Description
Skyrocketing tuitions have become a national concern. The average four-year college degree now costs more than $35,000, and that sum is growing at a phenomenal rate, forcing unprecedented numbers of college students into student-loan debt. In 1995, the Educational Resource Institute issued a report warning that borrowing has exploded to record levels and is expected to double in five years.
Whether they're just beginning to think about paying for college, are currently in school, starting repayment or already overwhelmed with debt, students, as well as recent graduates and parents, find The Guerrilla Guide to Mastering Student Loan Debt an indispensable guide to navigating the student loan maze. In clear, lively and reassuring chapters, it answers such time and money-saving questions as:
What types of loans are available, and how are they different?
How can I get the best possible deal?
What are my options for repaying my loan and can I postpone repayment?
How can I get a forbearance or a deferment?
How can I repair my credit rating?
Customer Reviews:
Know Your Options, and Know Your Rights.......2004-10-29
There is a common theme among college students these days, and those who have attended and quit as well as those (un)lucky multitudes who have graduated. Sometime during the senior year of high school, application forms to colleges are sent in, and admissions and rejection notices are sent a few months later. Along with the admissions forms comes another little form detailing the amount of aid that is extended by the college to the prospective freshperson. This is where all the fun begins, and it quickly snowballs into a pernicious form of indentured servitude.
Ms. Stockwell's book details in painful precision just what happens when a pimply-faced kid signs on the dotted line. First she begins by relating her own experience, and then she delves into the experiences of others. Along the way, she shows how many of us got into the student loan mess, how the financial aid system has evolved (or is it mutated?!) into the monstrous behemoth that it is today (actually at the time she wrote the book), some coping strategies (for it really can't be called anything else) for the inevitable missed payments and default, and finally some suggestions on how the system can(but will not ever) be fixed.
We live in an age of educational opportunity. Anyone with some combination of motivation and money can attend college. Indeed, attendance at college has become necessary in some professions just to keep pace. At any rate, it is a tremendous achievement that folks from just about all walks of life now have the chance to attend college.
However, this does not mean that the powers-that-be have made attendance easy or even free. There is a rather sinister catch attached to the proposition, and it always requires people of limited means to devote years of their lives and of their professional livelihood to servicing some form of debt burden. I have to agree with the author, who said that the best thing to do is to say NO! to all forms of debt- from student loans to credit cards to auto loans, as they all tend to lock you into cycles from which frankly there may be no escape.
This leads into another part of this sinister situation of Faustian proportions. Not long after the freshperson has signed on the dotted line, and just a few short weeks after parking his or her carcass in a smelly, roach-infested dorm room, the credit card people come calling. There literally seems to be a deluge of credit card applications arriving one after another in the mailbox. (However, these days, I have been told by more than a few distressed parents that the card companies don't even wait till the brats have donned their caps and gowns for high school graduation.)
Finally, sometime before college graduation, typically during the beginning of your senior year, some auto company like General Motors comes around and offers to 'help out' the soon-to-be graduated. It seems that they know you are looking for a job, and wouldn't it make a good impression on prospective employers if you rolled in a nice, shiny new car that shows that you are a professional and that you mean business? Fixing you up would be no problem at all- just sign here on the dotted line, and you'd better hurry, as there are only a limited number of this year's model left. Oh and uh, did I forget to mention that there's a really low 2.9% APR and uh, no payments for the first year?
In my mind, there is absolutely no doubt that there is a great deal of collusion between universities, credit card and auto companies in the ongoing mess of indebtedness seen among recent grads and post-grads. Here's a friendly tip: most aid packages have some combination of grants, work study and loans. You can negotiate the combination of the aid you receive. I strongly suggest that you negotiate to get as much work study as possible, and leave the loans, especially the Stafford Loans, as an option. It's what I did, and it meant the difference between finishing with a lot of debt (or not finishing and with a lot of debt as has happened to many acquaintances) and finishing with little or no debt. Too many friends of mine are broke, out of work, living in their parents' basement and have turned dodging dunning notices from student loan companies and collection agencies into a practiced science.
Anyone that is contemplating going to college should read this book. Although I must concede that the book is a a little dated, as there have been some significant changes in the student loan picture in the last six or seven years or so, it does precisely show the progression of events that do occur when one gets overwhelmed with student loans.
Yet, much of the debt mess we see among many students is indeed voluntary. No one is forcing kids to max out credit cards and purchase one (or more) cars before they graduate, but then no one is championing the cause of caution either with any form of credit. Many kids are not simply graduating in debt, they are now matriculating into debt in droves. Please note that all of this comes before contemplating the thorny proposition of a home mortgage!
In sum, in this age of job insecurity and galloping price increases, people need to know the risks when fooling around with any form of credit. I take my hat off to Ms. Stockwell, who had the courage to call attention to this clever ploy to re-institute feudalism among the masses.
All hail King George!
Read this book BEFORE you take out student loans.......2002-05-29
This book really will not help you if you already have student loan debt. If you do, the advice is simple - hunker down and pay it off. If you have no student loan debt, read this book and reconsider your desire to go into debt for your education. You can get a good education on the "pay as you go" method if you do it right. Take it from someone who made all the wrong choices - don't go into debt for your education!! I don't recommend this book if you already have sutdent loan debt - focus on paying it off. Save the money you'd spend on this book and put it toward your loan payoff.
Student Loan Warning.......2002-02-15
I have found myself graduated and placed in a law career that I never wanted, thanks to my family's pushing a smart but "too nice" young man into a potentially "lucrative" but intensely stressful and blood-spilling career as a lawyer. Of course the family never paid anything because they are simple lower middle class people who had a dream that their bright young son would become a smashing success. So now I have a $100,000 debt and stuck in a career that I dread (I wanted to be a damn scientist, not a LAWYER). This book is pretty good on telling you exactly how the government can wreck your life with its easy to get student loans, but it doesn't have any hands down cure. It is dated already in that a year after it was published congress took away the 7 year waiting period for a bankruptcy discharge. Now you may NEVER have your educational loans discharged, so they will chase you and harass you and try to reposess your things even when you are old and grey, all for your mistaken career choices made as a youth. For those who are sucked into the student loan system without rich parents to bail them out or pay the bills, there is not much anybody can do for you. This book SHOULD BE READ BY ANYONE WHO DOES NOT HAVE ASSETS and is thinking about taking loans to go to school. READ IT because nobody else is gonna tell you how absolutely crushing this educational debt can be to your dreams. Then you will see that NOBODY in their right mind should get into serious nondischargeable debt for what is at best an uncertain hope that you will maybe be able to get a job and pay it back through continuous work through what should be the prime years of your life. READ THIS BOOK BEFORE YOU SIGN THE PROMISSORY NOTE!!!!!!!!!!!
About as Good as a Student Loan Book Could Get.......2001-06-28
This book is just fine. I guess the bottom line is you need to make the money to pay the damn things off however. I'd like to see something in a more loompanics sort vein.
This book saved my life!.......2000-08-25
In a panic when facing consolidation of over $100,000 in student loans, I stumbled upon this great book. I then postponed reading it, fearing what I would learn. But, I did read it, and discovered I couldn't put it down. This book makes sense of the history of student loans and how to understand and get through the loan process. There is a wealth of resources, suggestions and information about how to live with student loans and NOT lose your sanity. Schools do NOT adequately prepare students to understand what they are getting into, much less how to manage loan repayment. I only wish I the book had been written before I started my graduate program. It is especially helpful to have this information BEFORE you sign for any student loan.
Book Description
Tackles the often difficult issue of CEO evaluation.
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- The World Turned Upside Down?: Globalization and the Future of the State
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- Valuing Fixed Income Futures (Mcgraw-Hill Library Investment and Finance)
- Vector Optimization: Set-valued and Variational Analysis (Lecture Notes in Economics and Mathematical Systems)
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Books Index
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