Flight Path: How WestJet Is Flying High in Canada's Most Turbulent Industry

Book Description

At a time when airlines across North America and around the world are facing crisis after crisis, and many collapsing into bankruptcy, WestJet has become Canada's most successful airline and one of the two most profitable carriers in North America.

WestJet got off the ground in 1996, with three aircraft and 220 employees serving just five western Canadian cities. Today, the company is soaring to new heights, with more than 6 million 'guests'; traveling on 44 planes, and WestJet's over 3,700 people providing service to 26 destinations.

Flight Path is the first book to chronicle the amazing success story of Canada's leading low-fare airline. It offers a detailed look at WestJet's path to success and holds valuable lessons for any business reader: the empowering corporate philosophy and people-first culture; the low-cost structure that drives profitability; the passion for customer service that puts the fun back into flying; the focus on technology innovations; and the unwavering commitment to providing safe, friendly, and affordable air travel.

Customer Reviews:

Excellent Book! Great read........2004-08-17

I highly recommend this book, it will take you inside the successful Canadian carrier and really show you how they are making a difference and what makes them the best airline in the country. This book is great not only for anyone involved in the airline industry, but anyone in Leadership or management too. The techniques that make WestJet successful really are applicable anywhere. This is a true Canadian success story.

Book Description

This book is for all those who ever contemplated owning or are in the midst of running their own restaurant business.

Book Description

This title is part of the UniversityOfHealthCare/ UniversityOfBusiness Interactive Training Library, which offers authoritative, clearly written material in an interactive form for better comprehension and documentation of completion. An important skill in sales, and in any business situation, is the proper delivery and use of humor, and it can be learned. This course teaches you important elements of delivering effective humor. It will help you in your career. And you'll enjoy the jokes in the course at the same time! Estimated time: 2-4 hours. 138 pages. You must have Internet Explorer 4.0 or higher running on your computer. Supported operating systems are Windows 95, 98, 98 SE, ME, 2000, or XP. You will need Internet access to e-mail us your unique key and receive a password key. License is for one user on one computer.

Sales Humor Delivery Skills 1 Manual and CD: Sales Skills Development Using Techniques from Dramatics for All Levels of Salespeople

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Sales Humor Delivery Skills 1 Manual and CD: Sales Skills Development Using Techniques from Dramatics for All Levels of Salespeople
Daniel Farb
Manufacturer: UniversityOfHealthCare
ProductGroup: Book
Binding: Plastic Comb

General | Business & Investing | Subjects | Books

Education | Reference | Business & Investing | Subjects | Books

Business | Humor | Entertainment | Subjects | Books

Business & Professional | Humor | Entertainment | Subjects | Books
ASIN: 1594910111

Book Description

An important skill in sales, and in any business situation, is the proper delivery and use of humor, and it can be learned. Sales Humor Delivery 1 teaches you important elements of delivering effective humor. It will help you in your career as you learn to use humor to develop business relationships.

Customer Reviews:

AN OUTSTANDING, PRACTICAL MANUAL.......2001-02-16

Resume writing is a daunting task I've hated for years. Determined to make this a positive experience by tackling the task in new and creative ways, I spent one and a half hours looking through dozens of books on the subject. I chose this one first. But, not until I had looked through dozens more did I come back to THE EDGE and sit down to take a cautious look at its content. At first glance, this is a book packaged to sell and, afraid of "hype-stuff," that made me not trust it initially. (It includes inserts of four-color resumes on real stock inside that, later, I came to find extremely useful.)The authors of the book practice what they preach.

I read THE EDGE in its entirety in one sitting, and discovered that after 22 years of being in the job market there were still a few things I didn't know. I reccommend it highly. Even if you find THE EDGE a bit extreme, the strategies presented in it are practical and relevant to today's job market. (One small section includes tips on scannable and electronic resumes. An extensive appendix includes worksheets you can photocopy.) You can aim between THE EDGE ideas and conventional ones, and still come out ahead.

A Revolutionary Approach to Resumes.......2001-02-15

Creative resume-writing is often the only thing that gets an applicant noticed. This book is a creative resume writing almanac! Authors Corbin and Wright show hundreds of creative resume examples that can be adapted to almost any situation. Creative use of graphics, icons, and paper create a visual image that is sure to resonate with the hiring authority. Especially great for lawyers, teachers, tech jobs, and professionals.

This got me the job i needed.......1999-11-10

This book helped me out so much I couldnt even fit in this box. But the ideas that suggestions that they make are priceless!

Average customer rating:

Fiction or Fact? Who knows, but it's Western Adventure

Frank Phillips was one helluva man!

This book is one of the best. Something for everyone.

Oil Man: The Story of Frank Phillips and the Birth of Phillips Petroleum
Michael Wallis
Manufacturer: Doubleday
ProductGroup: Book
Binding: Hardcover

General | Biographies & Memoirs | Subjects | Books
Production & Operations | Management & Leadership | Business & Investing | Subjects | Books
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The Real Wild West : The 101 Ranch and the Creation of the American West

The Greatest Gamblers: The Epic of American Oil Exploration

Beyond the Hills: The Journey of Waite Phillips (Oklahoma Trackmaker Series)

Phillips 66 1945-1954 Photo Archive: Photographs from the Phillips Petroleum Company Corporate Archives (Photo Archive Series)

ASIN: 0385238053
Release Date: 1988-03-01

Book Description

A rich, rousing gusher of a biography that captures the life and times of an American hero and the birth of the modern oil empire he created.Frank Phillips, founder of Phillips Petroleum, was one of the greatest self-made business tycoons of the twentieth century. Here in Oil Man, Michael Wallis, the best-selling historian of the West, present Phillips against a pageant of luminaries and outlaws that includes Will Rogers, Harry Truman, Edna Ferber, J.Paul Getty, and Pretty Boy Floyd. Spanning the finals days of America's frontier West through the Roaring Twenties and two world warn, Oil Man is a bold, colorful biography of the original American entrepreneur. A classic work that continues to gather accolades since its original publication in 1988.

Customer Reviews:

Fiction or Fact? Who knows, but it's Western Adventure.......2002-07-07

I've watched Michael Wallis grow as a writer and I wish he had written this book last instead of first. Now don't get me wrong, it's a rip-roarin' tale of a man with ambition and drive who built a gigantic company and fortune. But it's not the exhaustive, documented last work on Frank Phillips's life.

This is as near to an authorized biography as you can get. Wallis was given full access to all the recorded material on Phillips as well as to a great many people who actually knew the man and worked with him. It's a rollicking story.

Using fiction techniques of characterization Wallis shows us an eccentric, ambitious young man who evolves into a successful philanthropist -- and philanderer. Phillips gave tokens to the children of the community but overindulged and neglected his own son until he turned to alcohol. He was a man who appeared devoted to his family six months out of every year, then spent the rest of his time with his mistress in New York City.

He wasn't such a saint in business, either. He took over smaller companies to build his empire and almost fired a Vice President "Boots" Adams because he thought Adams was too ambitious for personal gain.

Legends about Phillips abound and Wallis has recorded them. There's a story, for example, of Phillips paying the mortgages of community churches and herein lies the weakness of this book. He doesn't say whether this generosity is documented or it's simply a tale told by sycophants, and he sure talked to plenty of them.

Wallis weakens his authority by neglecting to support his facts. He speculates. Without documentation it's impossible for the reader to separate fiction from fact. The writing style is that of fiction and that's all the more reason the reader needs to be able to tell what is real fact and what is speculation.

If what you want is an exciting story of the West and people who made great fortunes in the oil fields, you'll love this book. It's well written and well researched. If you want only fact, however, you'll have to write your own book.

Frank Phillips was one helluva man!.......2001-09-22

Frank Phillips, "THE OIL MAN" is a little known multi millionaire who started with nothing but ambition, and made life pay off! If you like business biography, this is one of the best you'll ever read. I enjoyed totally. I am now rereading the book for the third time!

This book is one of the best. Something for everyone........1998-10-10

This book contains something for everyone. Action, adventure, power struggles, romance, money, geology, the wild west, the roaring twenties, family feuds and best of all...it's all true! Frank Phillips grew up a farm boy in Iowa, started a career as a barber and ended up an oil tycoon. This is an easy read and it is obvious that Wallis' research was very thorough. He almost leads you through a day to day account of Frank Phillips' life. And what a life it must have been. A true gambler, Frank Phillips' started with almost nothing, made a fortune then risked everything he had just to stay in the game. I can highly recommend this book to anyone who enjoys reading. Wallis has brought together a complex man's world and gives the reader an insight rarely seen in biographical writing. He makes the stories come to life and links them all together superbly.

Oil Man: The story of Frank Phillips & the birth of Phillips Petroleum.

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Oil Man: The story of Frank Phillips & the birth of Phillips Petroleum.
Michael; foreword by J.G. Phillips, Jr. Wallis
Manufacturer: St. Martin's Griffin
ProductGroup: Book
Binding: Paperback
ASIN: B000OTHMK8

Book Description

Managers & Mantras One Company's Struggle for Simplicity "The authors have done something I have always wanted to do. Tell it as it is in a less than successful diversified company. This story of Inchcape is a goldmine, offering the chance to test all one's pet theories about management. A must read for students of how to win and lose money in business.." Andrew Campbell Director Ashridge Strategic Management Centre "This is a business book with a difference and I commend it strongly not just to those connected with global companies but to a wider audience as well-it is a thoroughly good read!! " Sir Colin Chandler Chairman Vickers plc "It is the ultimate case study-amazing detail written with authority and competence. A must read for managers of people." Simon Murray Former Executive Chairman Deutsche Bank Group (Asia-Pacific) "Rarely has there been a business book which could be described as 'a real page-turner'. This is a glorious exception. Instead of the usual self-important reworking of the latest management theory, the authors have produced a gripping human drama." Brian J. Dawes Managing Director Quintiles China "The whole saga forced me to reflect about the function and effectiveness of management education. This is a study which, though highly readable and entertaining, will haunt our trade for a long time." Masaaki Hirano Professor Waseda University Business School, Tokyo "Here is an example of that rare kind of book-the management novel-except that it is fact rather than fiction." Dr.Gordon Redding Professor of Asian Business INSEAD

Customer Reviews:

A company's fall into the Bermuda Triangle of business.......2000-07-08

Managers & Mantras is a superb account of a company's struggle with the outside influences of consultants, B-school management theory, and stock market analysts.

Butler and Keary trace the progression of Inchcape plc from its beginnings as a shipping/trading company, to its establishment as an "international marketing, services and distribution group", to its current form as an automotive services group. The transformation of the company from a diversified conglomerate to a de-mergered, focused business comprises the majority of the book, and with good intent. During this time the management of Inchcape looked to the top consulting firms and business schools for advice and assistance in order to both become successful and maintain a good standing with the stock market analysts.

An amazing amount of personal insight and detail is provided in the descriptions of the company's efforts to define itself, its mission, and its future direction.

Managers & Mantras does not read like any other business book on the shelves. I was swept into it from the first chapter because it tells a compelling story while at the same time provides many first-hand lessons of the pitfalls of a firm's adherance to the fashionable management theory of the day (the 'mantras' of the title).

I thoroughly enjoyed Managers & Mantras and I highly recommend it to anyone wishing to gain insight into the practical application of management theory.

Book Description

This investment guide contains basic information on economy, business, export-import and investment climate, opportunities and regulations. Provides strategic information on economy, industrial development, banking, and government. Includes information on the most important business contacts and business travel. Updated annually.

Scotland: A Spy Guide (World Business and Investment Opportunities Library)

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Scotland: A Spy Guide (World Business and Investment Opportunities Library)

Manufacturer: Intl Business Pubns USA
ProductGroup: Book
Binding: Paperback

General | Business & Investing | Subjects | Books

General | Politics | Nonfiction | Subjects | Books

General | Travel | Subjects | Books
ASIN: 0739785966

Book Description

Everything a successful "spy" must know on the country. Strategic and practical information on government, national security, army, foreign relations, economy, technology, mineral resources, as well as culture, history, traditions, government and business contacts and more...

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